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The Westin Brisbane

Photo gallery for The Westin Brisbane

Property amenity
Outdoor pool, free pool cabanas, pool loungers
Down duvets, pillow-top beds, minibar, in-room safe
In-room dining
Down duvets, pillow-top beds, minibar, in-room safe

Overview of The Westin Brisbane

The Westin Brisbane

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
111 Mary Street, Brisbane, QLD, 4000

Explore the area

  • Popular LocationEagle Street Pier5 min walk
  • Popular LocationBrisbane Private Hospital13 min walk
  • Popular LocationRoma Street Parkland14 min walk
  • AirportBrisbane, QLD (BNE)27 min drive

Room options

About this area

Brisbane

Located near the beach, The Westin Brisbane is in Brisbane Central Business District, a neighbourhood in Brisbane. Queensland Museum and Sciencentre and Gallery of Modern Art are cultural highlights, or if an activity is on the agenda, visit Eagle Street Pier. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Eagle Street Pier - 5 min walk
  • Queen Street Mall - 5 min walk
  • Treasury Casino - 8 min walk
  • Brisbane Private Hospital - 13 min walk
  • Roma Street Parkland - 14 min walk

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • Nudo's on Mary - 2 min walk
  • Gilhooleys - 3 min walk
  • Port Office Hotel - 3 min walk
  • The Coffee Club - 3 min walk
  • Coffee Anthology - 3 min walk

About this property

The Westin Brisbane

5-star luxury hotel near XXXX Brewery
Located close to Eagle Street Pier and Queen Street Mall, The Westin Brisbane provides a swim-up bar, a poolside bar and a terrace. Indulge in a Swedish massage, a body wrap and a detox wrap at Heavenly Spa by Westin, the on-site spa. Enjoy local and international cuisine and a poolside location at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with free cabanas, sunloungers and a swim-up bar
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and 6 meeting rooms
  • A computer station, wedding services and luggage storage
  • Concierge services, a 24-hour front desk and a ballroom
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 298 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 55 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11 AM on weekends: AUD 42-42 for adults and AUD 21-21 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Eden’s Table
  • The Charles'
  • Nautilus Pool Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (4844 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between AUD 42 and AUD 42 for adults, and AUD 21 and AUD 21 for children (approximately)
  • Valet parking fee: AUD 55 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Brisbane Hotel
Westin Brisbane
The Westin Brisbane Hotel
The Westin Brisbane Brisbane
The Westin Brisbane Hotel Brisbane

Frequently asked questions

Does The Westin Brisbane have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 26 Feb,2023 start from S$273.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Brisbane pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Brisbane?

Valet parking is available for AUD 55 per day.

What time is check-in at The Westin Brisbane?

Check-in is from 3:00 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Brisbane?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Westin Brisbane located?

Located in Brisbane Central Business District, this luxury hotel is within a 10-minute walk of Eagle Street Pier, Queen Street Mall and Treasury Casino. Queensland Museum and Sciencentre and Queensland Performing Arts Centre are also within 1 mi (2 km). Brisbane Central Station is 10 minutes by foot and Brisbane Roma Street Station is 15 minutes.

Can I cancel my reservation for free at The Westin Brisbane and receive a full refund?

Yes, The Westin Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Brisbane cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 292 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 70 out of 292 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 22 out of 292 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 7 out of 292 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 292 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Swim up bar is delightful.
Stayed 1 night in Jan 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well staffed and everyone very friendly.

10/10 Excellent

Mette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool area! The hotel was beautiful and room was fabulous. Loved everything about our stay!
Stayed 1 night in Oct 2022

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I was given the wrong room then my room was over two hours late, I completely understand that this was probably caused by the current lack of staff that the industry is struggling with. However, there were no excuses for the awful food I was served in the bar. I had a Caesar salad that seemed to be covered in sauce from a bottle and the chicken was the type that comes out of a packet. The fish share plate was $34 and was 4 bite sized pieces. I really felt ripped off.
Stayed 1 night in Oct 2022

10/10 Excellent

vanessa

Stayed 1 night in Oct 2022

4/10 Poor

russell

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
i had a dissappointing stay at the Westin, the daily room cleaning was only haf done beds werent made etc. there was a stain on the bed covers on arrival. but worst of all the tollet had a horrifying smell due to it not being cleaned properly.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, staff, rooms and pool
Stayed 1 night in Oct 2022

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, the bed is perfect and the staff were lovely
Stayed 1 night in Oct 2022

8/10 Good

Sally

Stayed 1 night in Sep 2022

10/10 Excellent

Pui chun

Stayed 1 night in Sep 2022