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W Brisbane

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Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Premium bedding, minibar, in-room safe, desk

Overview of W Brisbane

W Brisbane

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
81 North Quay, Brisbane, QLD, 4000

Explore the area

  • Popular LocationSouth Bank Parklands7 min walk
  • Popular LocationEagle Street Pier14 min walk
  • Popular LocationRoma Street Parkland15 min walk
  • AirportBrisbane, QLD (BNE)17 min drive

Room options

About this area

Brisbane

W Brisbane is located in Brisbane Central Business District, a neighbourhood in Brisbane, and is near a train station and on a river. The area's natural beauty can be seen at Roma Street Parkland and Southbank Parklands, while Gallery of Modern Art and Tivoli are cultural highlights. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or The Gabba.

What's nearby

  • Treasury Casino - 4 min walk
  • Queen Street Mall - 5 min walk
  • South Bank Parklands - 7 min walk
  • Eagle Street Pier - 14 min walk
  • Roma Street Parkland - 15 min walk

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 17 min drive

About this property

W Brisbane

5-star luxury hotel in the heart of Brisbane Central Business District
A poolside bar, a terrace and dry cleaning/laundry services are just a few of the amenities provided at W Brisbane. Treat yourself to a massage, a detox wrap or a facial at the on-site spa. The on-site restaurant, Three Blue Ducks, features local cuisine. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Swimming pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an outdoor pool
  • Tour/ticket information, express check-out and a porter/bellboy
  • Luggage storage, a ballroom and a lift
  • Guest reviews speak highly of the location
Room features
All guest rooms at W Brisbane boast comforts, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 20-49 for adults and AUD 10-25 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Three Blue Ducks
  • Wet Deck
  • Living Room Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (11840 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the listed breakage deposit is charged. Guests who pay in cash are charged a deposit equal to the room and tax, plus the listed general deposit. Unused amounts are refunded at checkout.
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 50 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between AUD 20 and AUD 49 for adults, and AUD 10 and AUD 25 for children (approximately)
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Pet fee: AUD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

Does W Brisbane have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Sept,2022, prices found for a 1-night stay for 2 adults at on 9 Oct,2022 start from S$350.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Brisbane pet-friendly?

Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of AUD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at W Brisbane?

Valet parking is available for AUD 60 per day.

What time is check-in at W Brisbane?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at W Brisbane?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is W Brisbane located?

Located in Brisbane Central Business District, this luxury hotel is within a 15-minute walk of Queen Street Mall, Gallery of Modern Art and Roma Street Parkland. Southbank Parklands and Brisbane Convention and Exhibition Centre are also within 1 mi (2 km). Brisbane Central Station is 8 minutes by foot and Brisbane Roma Street Station is 8 minutes.

Can I cancel my reservation for free at W Brisbane and receive a full refund?

Yes, W Brisbane offers free cancellation on select room rates, because flexibility matters! Please refer to W Brisbane cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 447 out of 595 reviews
5 - Excellent 75%
Rating 4 - Good. 79 out of 595 reviews
4 - Good 13%
Rating 3 - Okay. 37 out of 595 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 595 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 595 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Filipa
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique places ie the pool, the spa and sauna room
Stayed 1 night in Sep 2022

5/5 Excellent

Melanie, Surfers Paradise
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, from comfortable rooms, great amenities and a very high level of friendly customer service.
Stayed 1 night in Aug 2022

3/5 Okay

Nigel
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Upon arriving there was a lack of service to help with luggage. Check in member state we weee upgrades but was not correct. Room was smaller than the last visit and we did ask fir a similar room. Iron board fell apart when using it and nealy caused expensive clothing to be damaged beyond repair.Only one towel and very light on with the coffee and milk. Room sevice was delightful and so was the concierge. We have stayed here in King suites before with a fantastic experience. This suite is very small considering to be the smae value we have paid prior.
Stayed 1 night in Aug 2022

5/5 Excellent

Vivian
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious rooms
Stayed 2 nights in Jun 2022

5/5 Excellent

Matthew
Stayed 3 nights in Jun 2022

5/5 Excellent

Kristina
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Amazing room, cocktails and pool
Stayed 1 night in Jun 2022

4/5 Good

Peter
Stayed 2 nights in Jun 2022

2/5 Poor

Chris
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a water outage on the morning of checkout. They kept telling us that the water would return in hour, but the others went by and no water. I waited as I wanted to shower before leaving the hotel. By 1pm water had still not returned to my level and I just needed to get home then. Left feeling super deflated because it was a special stay for me, I’m 7 months pregnant and my partner booked the room so I was able to experience a night off for myself without my two year old and him and before our baby is born. I’m still waiting for someone from the W to call with what they are going to do to compensate
Stayed 1 night in Jun 2022

5/5 Excellent

Russell
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing, great staff, nothing was too much, they even organized a cake for our daughter's birthday.
Stayed 1 night in Jun 2022

5/5 Excellent

Satria
Stayed 1 night in Jun 2022