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Reviews of Hilton Buenos Aires

4.5 out of 5
Hilton Buenos Aires
Av Macacha Guemes 351, Buenos Aires

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Andrés on 29 Apr,2024
Jose, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

4/10 Poor

Louis

Travelled with family
Disliked: Staff & service, amenities
i got five rooms for two nights! they wouldnt let ONE of my guests stay one hour longer than the 12 noon checkout says everything about their customer service....dont bother
Stayed 2 nights in Apr 2024
Response from Andrés on 24 Apr,2024
Dear Louis, thank you for taking the time to respond and send your review, following your recent stay at Hilton Buenos Aires.We are sorry to learn that your experience was not up to your expectations. We will share this feedback with our team in order to analyze in which way we can improve our guest's experience. I truly hope your opinion about our establishment hasn't been permanently marred and that we will have the opportunity to redeem ourselves on a future stay.

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2024
Response from Andrés on 24 Apr,2024
Homero, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Alex De

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good business hotel
Stayed 1 night in Apr 2024
Response from Andrés on 17 Apr,2024
Alex, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel - w/ a huge viarity of wonderfull restaurants in a walkable distanced
Stayed 5 nights in Mar 2024
Response from Andrés on 12 Apr,2024
Andres, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

YARIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Andrés on 12 Apr,2024
Yarit, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Orestes

Stayed 7 nights in Mar 2024
Response from Andrés on 29 Apr,2024
Orestes, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

8/10 Good

Isabel

Travelled with family
Liked: Staff & service, property conditions & facilities
Great area
Stayed 4 nights in Mar 2024
Response from Andrés on 12 Apr,2024
Isabel, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2024
Response from Andrés on 17 Apr,2024
Andrea, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

Emmanuel, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2024
Response from Andrés on 12 Apr,2024
Emmanuel, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

8/10 Good

Ricker

Stayed 2 nights in Mar 2024
Response from Andrés on 12 Apr,2024
Ricker, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

8/10 Good

Raj

Stayed 1 night in Mar 2024
Response from Andrés on 12 Apr,2024
Raj, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stunningly beautiful, it was in a great location, and the staff was fantastic.
Stayed 2 nights in Feb 2024
Response from Andrés on 6 Mar,2024
Luke, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at Hilton Buenos Aires and especially having an excellent experience with stay in executive room (many VIP amenities). We were given early checkin when we arrived early after overnight flight.
Stayed 1 night in Feb 2024
Response from Andrés on 19 Feb,2024
Janice, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Geoffrey

Stayed 2 nights in Jan 2024
Response from Andrés on 20 Mar,2024
Geoffrey, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

Bernard

Stayed 1 night in Feb 2024
Response from Andrés on 20 Mar,2024
Bernard, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

Shahab

Travelled with partner
Excellent professional and kind
Stayed 1 night in Feb 2024
Response from Andrés on 2 Feb,2024
Shahab, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024
Response from Andrés on 20 Mar,2024
Andrea, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

PATRICIA

Stayed 3 nights in Jan 2024
Response from Andrés on 2 Feb,2024
Patricia, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel , Clean safe area.
Stayed 5 nights in Jan 2024
Response from Andrés on 29 Jan,2024
Steve, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

6/10 Okay

Nikolay, Walnut Creek

Stayed 1 night in Dec 2023
Response from Andrés on 26 Jan,2024
Nikolay, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Tania, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Habitaciones amplias y comodas. Hotel agradable y moderno. Buen area. Restaurantes en Puerto Madero algo sobrepreciados, mejor comer en Palermo.
Stayed 2 nights in Jan 2024
Response from Andrés on 10 Jan,2024
Tania, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

2/10 Terrible

Kenny

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room is out of date and has lots of mosquitoes. My wife and I got lots of mosquito bites.
Stayed 3 nights in Dec 2023
Response from Andrés on 10 Jan,2024
Dear Kenny, thank you for taking the time to respond and send your review, following your recent stay at Hilton Buenos Aires.We are sorry to learn that your experience was not up to your expectations. We will share this feedback with our team in order to analyze in which way we can improve our guest's experience. I truly hope your opinion about our establishment hasn't been permanently marred and that we will have the opportunity to redeem ourselves on a future stay.

10/10 Excellent

charles

Stayed 1 night in Jan 2024
Response from Andrés on 10 Jan,2024
Charles, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Shirley, New York

Stayed 4 nights in Dec 2023
Response from Andrés on 8 Jan,2024
Shirley, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

8/10 Good

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay
Very good hotel at the centre. With good walking distance of the Presidential Palace and high street. Other attractions are with short taxi drive. Lots of restaurants around.
Hotel vicinity
Stayed 2 nights in Dec 2023
Response from Andrés on 30 Dec,2023
Ahmad, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from Andrés on 26 Dec,2023
Randall, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
We had a great stay here enroute to leaving for a cruise at the nearby port. Everyone working here was so friendly, helpful and accommodating. The food selections at Croutons an El Faro were wonderful. Would definitely recommend. Also arranged transportation for us from the airport to hotel (additional fee) as well as assisted us with getting transportation from the hotel to the cruiseport. Wonderful pool and gym also.
Stayed 1 night in Dec 2023
Response from Andrés on 18 Dec,2023
Annette, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

JOSE JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente , un hotel muy cómodo, limpio y con excelente atención. Ubicado céntricamente en Puerto Madero que es área linda y muy segura de noche y de día. Lo recomiendo. La habitación sin alfombra y muy muy limpia. Colchon muy cómodo. Baño amplio
Stayed 4 nights in Dec 2023
Response from Andrés on 18 Dec,2023
Jose, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

2/10 Terrible

Qiang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andrés on 16 Dec,2023
Dear Qiang, we are sorry to know that your experience was not up to your entire satisfaction. We will like to know more about your stay, in order to improve or service.

10/10 Excellent

Soner

Stayed 3 nights in Nov 2023
Response from Andrés on 22 Dec,2023
Soner, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Debra

Stayed 3 nights in Nov 2023
Response from Andrés on 18 Dec,2023
Debra, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and efficient staff of well located hotel in the center of Buenos Aires.
Stayed 2 nights in Oct 2023
Response from Andrés on 30 Oct,2023
James, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

James, Tring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room. Friendly staff.
Stayed 1 night in Oct 2023
Response from Andrés on 31 Oct,2023
James, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure and great location to walk to several places.
Stayed 3 nights in Sep 2023
Response from Andrés on 28 Sept,2023
Lucas, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, amazing
Stayed 3 nights in Aug 2023
Response from Andres on 9 Aug,2023
Juan, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2023
Response from Andrés on 6 Aug,2023
Bruno, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Andrés on 7 Jul,2023
Luis, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

Dennis Jose Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Best regards to Rosario, Martin Fernandez, Claudio, and Glenda (frm Executive Rm)!! Good job to all!
Stayed 6 nights in Jun 2023
Response from Andrés on 30 Jun,2023
Dennis, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Javier, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, service!
Stayed 2 nights in Jun 2023
Response from Andrés on 30 Jun,2023
Javier, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

6/10 Okay

Evan

Travelled with partner
Liked: Staff & service
Our door locked us inside. The construction sounds above us first thing in the morning. The terrible internet speed. The confusing currency exchange situation. Not safe to carry cash in the city because scumbag locals want to rob foreigners. 3/10 overall. The staff at the front desk were kind and responsive so that was good.
Stayed 2 nights in May 2023
Response from Andrés on 17 Jun,2023
Dear Evan, thank you for taking the time to respond and send your review, following your recent stay at Hilton Buenos Aires.We are sorry to learn that your experience was not up to your expectations. We will share this feedback with our team in order to analyze in which way we can improve our guest's experience. I truly hope your opinion about our establishment hasn't been permanently marred and that we will have the opportunity to redeem ourselves on a future stay.

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very impressive
Stayed 1 night in May 2023
Response from Andrés on 11 May,2023
Linda, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Mario R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a beautiful area, great for family and bussines, you won’t regret staying there.
Stayed 3 nights in Apr 2023
Response from Andrés on 14 Apr,2023
Mario, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
excellent service, excellent location
Stayed 1 night in Apr 2023
Response from Andrés on 7 Apr,2023
Dear Guest, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

4/10 Poor

Paula de

Stayed 1 night in Mar 2023
Response from Andrés on 21 Apr,2023
Dear Paula, we are sorry to know that your experience was not up to your entire satisfaction. We will like to know more about your stay, in order to improve or service.

10/10 Excellent

Adolfo, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , the service was outstanding, location can’t be better ! I would definitely stay there again .
Stayed 8 nights in Mar 2023
Response from Andres on 31 Mar,2023
Adolfo, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely beautiful clean and everyone was courteous.
Stayed 2 nights in Mar 2023
Response from Andres on 31 Mar,2023
Rachel, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and loved the personal touches.
Response from Andres on 28 Mar,2023
Kimberley, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!

10/10 Excellent

Lissette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fue muy lindo lugar , con un servicio 5 Estrellas
Stayed 7 nights in Mar 2023
Response from Andres on 28 Mar,2023
Lissette, nos alegra saber que ha disfrutado de su visita y recibir sus calificaciones positivas. Su feedback es de gran valor para todo el equipo, ya que nos motiva a continuar trabajando en crear experiencias memorables para nuestros huéspedes. Esperamos volver a darle la bienvenida a Hilton Buenos Aires en un futuro cercano. Hasta la próxima!

10/10 Excellent

William

Stayed 1 night in Mar 2023
Response from Andres on 3 Apr,2023
William, thank you for choosing us and for your comments. We are glad to know you had a positive experience with us. Your feedback helps us improve our service. We hope to see you back again!