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Shangri-La The Shard, London

5.0 star property
Luxury riverwalk hotel, walk to Borough Market
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June 2024

Shangri-La The Shard, London

Photo gallery for Shangri-La The Shard, London

Indoor pool
Exterior
View from room
Breakfast, lunch, dinner served; Asian cuisine
Meeting facility

Overview of Shangri-La The Shard, London

Reviews
9.4

Exceptional

Highlight
  • Cleanliness is scored top 10% in London by travellers.

Popular amenities

  • Pool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Check out the area

Map
31 St Thomas Street, London, England, SE1 9QU
  • Popular LocationTower of London17 min walk
  • Popular LocationLondon Bridge20 min walk
  • Popular LocationSt. Paul's Cathedral4 min drive
  • AirportLondon (LHR-Heathrow)55 min drive
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Room options

View all photos for Suite (Shangri-La)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 232 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 117 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 87 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Room King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (Iconic)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds (Shard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Shard Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Shangri-La The Shard, London is located in London City Centre, a neighbourhood in London, and is near the airport and on the riverwalk. HMS Belfast and Globe Theatre are cultural highlights, and some of the area's notable landmarks include London Bridge and Tower of London. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including segway rentals/tours.
Visit our London travel guideOpens in a new window

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • Leon - 3 min walk
  • Pret a Manger - 2 min walk
  • The Telephone Exchange - 2 min walk
  • Costa Coffee - 2 min walk
  • Patty & Bun - 2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel near Borough Market
Located close to London Bridge and HMS Belfast, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a massage or other spa services. The on-site Asian cuisine restaurant, TING, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A ballroom, wedding services and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 202 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, childcare services and cots/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and separate baths/showers
  • 40-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night.
Cots (infant beds) are available for GBP 75.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 45 for adults and from GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self-parking fee: GBP 55.00 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 75.0 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Shangri-La The Shard, London?

As of 25 Apr,2024, prices found for a 1-night stay for 2 adults at Shangri-La The Shard, London on 8 May,2024 start from S$943.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Shard, London pet-friendly?

Yes, Shangri-La The Shard, London allows dogs (limit 1 total) with a maximum weight of up to 50 lb per pet. There's a fee of GBP 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La The Shard, London?

Self-parking is available for GBP 55.00 per night. Valet parking is available for GBP 55.00 per night.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Shard, London?

Checkout is at 11:00 AM.

Does Shangri-La The Shard, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 160.00 per vehicle applies.

Where is Shangri-La The Shard, London located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market and HMS Belfast. Globe Theatre and Tate Modern are also within 15 minutes. London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1000 reviews" "
Rating 8 - Good. 118 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louise, Burton upon Stather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay - staff were absolutely excellent.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patrick, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with fabulous staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with fabulous views of the city of London from all rooms. Also beautiful infinity swimming pool. Expensive but worth the price. However breakfast was also expensive but dreadful. The supposedly hot breakfast was stone cold served on cold plates and so not edible. The croissant was so hard it could not be cut. When asked if everything was alright on check out I fedback that the breakfast was inedible, the receptionist apologised but did not refund the cost. So advice is do not eat in the Ping restaurant at Shangri-La
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay with the family
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Feb 2024

10/10 Excellent

Rajiv

Stayed 1 night in Jan 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay went over and beyond
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2024