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Reviews of Hotel Dolce Vita Resort

3.5 out of 5
Hotel Dolce Vita Resort
Avenue Mwungo, 43 KIGOBE, Bujumbura

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 51 reviews" "
Rating 8 - Good. 25 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Excellent stay and the food was great
Stayed 1 night in Feb 2023
Response from Mireille on 11 Feb,2023
Dear Eddie,Thank you for giving us a great review of your stay and for recommending our hotel to other travelers.Shoul you get an opportunity to return, we would be thrilled to host you again and provide you our acclaimed Refreshing African Hospitality.King Regards,Mireille KAMIKAZIMarketing Department

8/10 Good

Sola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Comfortable service.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

2/10 Terrible

Jakub

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam. Don't book it.
Although the booking had been confirmed, when we arrived at the hotel we were not let in, the receptionist came to the gate and informed us that they have no rooms avilable and that they were trying to communicate the problem to hotels.com, we were not provided with any alternative and had to arrange an alternative accommodation ourselves. Although we were not allowed to check in the hotel charged us in full and communicated to hotels.com that we were provided with an alternative rooms on the expense of the hotel, which is simply a lie.
Stayed 1 night in Mar 2021

6/10 Okay

Lord Senti

Liked: Cleanliness, room comfort
The facility is Good, kept clean with good hospitable staff. Their problem is water and electricity. While it might be endemic to the city and country, getting water to wash was a challenge. Low pressure in the taps when there is a moment of flowing water.
Stayed 2 nights in Jul 2019

8/10 Good

Aliou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming,small hotel on quiet side street
The staff is great, helpful and welcoming, my room was lovely and comfortable, the bathroom large with a good shower. I loved sitting by the small but attractive pool in the well kept garden. I highly recommend this charming hotel.

10/10 Excellent

Bart, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend the Dolce Vita
If you're looking for the Ritz Carlton, this likely isn't your cup of tea (and good luck finding it in Buja). But this place was an oasis considering the first night I stayed at the Hotel Beausejour Iramya (where one star is too much). Burundi is going through a tough time these days, and it appeared as though I was the only guest for a prolonged period. The staff here were wonderfully accommodating, kind, and resourceful - the speak very good English (rare in Buja), they repaired a pair of shoes I had lost the sole on for less than a dollar, and mended a shirt I managed to put a hole in at the aforementioned awful hotel, making sure the repair was symmetrical on the other side. Amazing. Another reviewer commented on sunbathing - unsure why you'd come here to tan - go to the Club du Lac if you want that. I never used the pool but it looked clean and well kept, especially given surrounding foliage. The surrounding greenery is beautiful, internet was fast enough, AC gloriously cold, mosqui nets high-end top notch wall connected versions, and housekeeping well managed. Safes in all rooms for the security conscious, and decent nightly rates. The food was really excellent - I saw their kitchen and what they can do in there is nothing short of a miracle. Real coffee and croissants in the morning - lovely. It is almost adjacent to the US embassy, but hires only one unarmed guard if that is a concern. In short - a lovely stay, would stay again, would recommend to anyone.

10/10 Excellent

Jagannathan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighbourhood
Airport pick up & drop off free. Beautiful gardens and pleasantly decorated room in a bungalow style hotel. I forgot my jacket in the car & the driver got it back to me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT IS AFRICA
ARRIVED LATE AT NIGHT IN RAIN AND MUD. HOTEL WAS AS SHOWN.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, secure, good breakfast - good option
This hotel is safe and secure. Not really located in the center, but there is not much to see in the center either. If you are mostly coming to relax, I would recommend staying at a hotel on the lake and take a taxi once or twice to the center, rather than take a taxi each day to the lake as a I did. That being said, the hotel was nice, the staff were friendly and helpful, wifi worked, a/c worked, and breakfast was very good. Very spacious bathroom, They provide you with a robe and slippers. I had room with a patio - but the patio opened onto the public walkway by the stairs - not exactly enticing to sit there. Hotel also had a small pool.

6/10 Okay

James, Dar es Salaam

Liked: Staff & service
Disliked: Room comfort
Disappointing for a Tripadvisor 4.5 star hotel
The Dolce Vita is a very pleasant place to stay. What's good. 1. The service is great and very friendly 2. The location is very peaceful and presumably quite secure (near US embassy) 3. The facilities are OK What's not so good. 1. The location, although peaceful, is quite a distance from the town centre, so you will need vehicle transport to get there. 2. Linked to 1. above, there are no obvious places to go out and get food or drinks close to the hotel 3. The rooms have a stale smell 4. The power supply was slightly problematic, although there is a back-up generator 5. The room I was in had a huge bathroom, but tiny shower, with barely enough space to wash comfortably in. Overall, I was disappointed that a hotel with a 4.5 Tripadvisor rating was not better than this. In my view, it's closer to a 3 star rating. They can do much better, with a bit of effort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel in a quiet and secure area
Excellent friendly staff, very good breakfast, good kitchen. The only minus was the lack of hot water in the room during most of the day.

8/10 Good

DAVID, UK

Liked: Cleanliness, staff & service, room comfort
Burundi Trip 2015
Group of three, all had good rooms, hotel staff friendly and helpful. Food was excellent. Breakfast a bit basic but fine. Highly recommended.

8/10 Good

Michael, Ascot

Liked: Cleanliness, staff & service, room comfort
Nice place, out of town in a good suburb
Nice little hotel. The staff were wonderful and helped with booking bus travel, taxis, excursions.

8/10 Good

Emmanuel, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
very good

8/10 Good

Carola, Germany/Ethiopia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great food
Lovely hotel in a quiet area. Nice rooms and great food in the restaurant. I recommend this Hotel to everyone going to Bujumbura.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly and helpful staff. Nice breakfast.

10/10 Excellent

Robert, Houston, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Dolce Vita Resort Was Great!
The hotel staff were very friendly and helpful. Communication was a little difficult at times, as we do not speak French and only a few of the staff spoke English but that was expected before arrival, since English is not generally taught in the schools. The hotel has a backup generator system, so power was quickly re-established when the expected daily/nightly power outages occurred. Our suite & balcony overlooked the garden/pool area and was quite lovely. Although WIFI was furnished at no cost, it proved difficult at times to get a connection and I had to request a router re-boot to continue working. The restaurant & bar had a good selection and the food was quite tasty. Everything was fresh & flavorful. The daily complimentary bottled waters came in handy on our treks into the city.

8/10 Good

Benjamin, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value!
The hotel was very clean and the service was excellent. the hotel is well situated and there is good food and a great bar on the rooftop!

10/10 Excellent

Carol, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly abd helpful staff
I want to thank Noelle, Odiline, and Jacques especially for making me feel at home. They were understanding of my terrible French, tried to speak English themselves, and couldn't do enough for me. What friendly, professional, and intelligent staff.

8/10 Good

A, Brussels

Liked: Cleanliness, staff & service
Small Hotel with Pool and Conference Room
Small, secure, quiet hotel 10 minutes from Bujumbura Centre and close to the US Embassy with good WIFI. The staff were delightful and could not be more helpful. Their breakfast chef had not heard of poached eggs but was very happy to watch me cook my own. The next day he produced perfect poached eggs! We ate in the hotel restaurant every night because the food was so good. It sits on the top floor with a great view out over the rooftops and the setting sun. Comfortable bed with mosquito netting.We booked the hotel largely because of the picture of the swimming pool. Since the picture was taken, the pool has become overgrown with trees and bushes. As a result, the pool is always in shade and there is nowhere in the hotel to sit in the sun. So if you want to sunbathe, this is not for you. I explained this to the manager and she promised to cut the trees down...

8/10 Good

Manuel, Maputo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent staff and hotel. Clean, comfortable, everybody is very kind. The location is good.

6/10 Okay

Preeyesh Shah, Nairobi, Kenya

Liked: Staff & service
Disliked: Cleanliness, room comfort
Quiet location
Although the staff were extremely friendly and helpful, our room was not very clean. The floor was dusty, the cupboard doors did not close properly and had dust on the shelves. The air conditioning did not work and windows could not be opened due to mosquitoes. The food was good and the upstairs bar was excellent. All in all, if the air con had been working, I would have rated the place a bit better, as dust is present all over Africa, anyway. We did not get a chance to have a dip in the pool, which looked quite inviting

8/10 Good

tobes, Ipswich

Liked: Cleanliness, staff & service, room comfort
lovely rooms in a quiet setting
the room had plenty of wardrobe space, tea making facilities, a TV with plenty of channels, soft robes, slippers and free toiletries. fresh fruit is delivered daily to the room - such a welcome treat.A commission free exchange bureau is offered - which is incredibly useful. The rooms are large and very well cleaned. the dinner menu is massive and very reasonable ( apart from the pizza - bit of a disaster). The staff are very helpful and attentive. The only downside, the AC units aren't very effective and we got very hot! , the choice for breakfast is limited. Be careful of taking a taxi directly from the hotel as prices were very overpriced, much haggling needed. In summary, the quiet peaceful setting, the swimming pool and the friendliness of staff means I would highly recommend and would definitely stay again - thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I enjoyed my stay here, as the rooms were comfortable and clean. The hotel staff were professional and very friendly. Service was prompt. The food was exquisite - fresh fruit, juice, dinners and the omelettes were delicious! I would definitely stay here again if I have need.

10/10 Excellent

martin, kigali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience
dolce vita means sweet life. and yes, it was really a very nice experience to be a guest there. a safe place, a very friendly service, very nice and clean rooms (spacious bathroom), a good and not expensive restaurant offering kind of tradiational french style - burundi influenced - food. in found cold beer, a nice wine list and a small up stairs bar. the air contion might be a little too noisy. but in general - its really a very very good place to stay.

8/10 Good

Chrystina, Kigali, Rwanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Our room was really comfortable, the bathroom was huge, and we had hot water all of the time (sometimes an issue in Africa--wasn't the case here). The AC was always working, and when the power went out, there was a generator. Dolce Vita is cute and feels personal. Our favorite part was the breakfast--the croissants, meal, and coffee were fast, fresh, and tasty. The hotel is located by the US Embassy, a little far away from the beaches/center of town, but they were willing to help us with a shuttle when it was available (when it wasn't available for us to get out for our departure, they paid for our cab). However, please note that you need to let them know you need the shuttle an hour in advance. In other cases we took a cab--they called us cabs but then we were charged for the cab to make it's way to the hotel plus our fare. I'd recommend calling your own cab to have a fairer price. (We randomly met one that was super fair and didn't charge us foreigner rates, his name was Eddie #79 580 697--or just find your own in town and exchange numbers!). Overall, liked the place, found the staff to be professional and helpful with all of our needs. Would stay again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very attentive and friendly. The hotel is well located if you will be conducting business at the US Embassy which is a five minute walk away, but somewhat distant from the center of the city. The hotel provides free car service to (but not from) locations in the city and car was available on occasions that I needed to go downtown. They also picked me up at airport at no extra cost. Return pick up from locations in the city can be arranged for a cost only slightly more than cost of a taxi and drivers are definitely more careful than many cab drivers in the city. Breakfast each morning was tasty and quickly prepared. If I need to return to Bujumbura in the future, I definitely would stay here again.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small step from the new US Embasy
Great staff, very personal feel and looked after me well. I was very late back from business one night and they reopened the kitchen and made sure I had a good meal. Restaurant has good options and very tasty and generous no-nonsense food. Can recommend the steak and fresh fish options. Room was adequate and comfortable but if you are intending to use a laptop check out travel adaptors before you get there. Located in the suburbs with the last street unpaved, about 10 minutes to the centre by taxi. New US Embasy is almost right next door, can be seen from the back of the hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Service
I stayed here for one night. Nice rooms, good food in the restaurant. Very kindly and helpful staff. All standarts are on Europe level, not like normally in Africa.

10/10 Excellent

Tanya, Kristiansand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We stayed 6 nights at Hotel Dolce Vita and it was superb! The staff is so helpfull and friendly. We don't speak french so when ever we needed to organize something in town one of the staff went with us to translate. I have never stayed at a more welcoming hotel. If you are going to Bujumbura you would be stupid not to stay at Hotel Dolce Vita!

8/10 Good

Jean-Michel, Canohès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommander!
Très bon rapport qualité/prix pour ce petit hôtel à dimension familiale. Quartier un peu excentré mais calme et sûr. Le personnel est particulièrement accueillant et disponible. Cuisine simple mais de qualité.

8/10 Good

LALOUETTE, FRANCE

Liked: Staff & service, property conditions & facilities
cONVIVIAL
PERSONNEL DEVOUE ET HOTEL DE BONNE TENUE

10/10 Excellent

paulo neves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

karier marc, ETTELBRUCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ausgezeichneter service
sehr ruhig gute betten guter Service sauber was will man mehr ?preiswert

6/10 Okay

Eric, Korea

Liked: Cleanliness, staff & service
Good service in old building
The bottlers are well trained and the marketing manager has good service mind. Just note that it is little bit away from down town. The taxi is available near by though. Meal & safty is OK. On the whole it is worth trying Dolce Vita.

10/10 Excellent

Colin, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly oasis in Bujumbura
An all round excellent experience. Rooms large, clean, comfortable. Wifi worked well in my room on the ground floor although i heard this wasn't the case in all rooms. Restaurant excellent. Nice pool. Best thing of all though is the friendliness and efficiency of the staff. Just need to be aware this is not in the centre of town but there is a taxi rank just outside. Very good value hotel. Would definitely go back.

10/10 Excellent

Geri K., Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely stay in Bujumbura
Das Hotel ist in jeder Hinsicht genial!

10/10 Excellent

PAYEN-RADONDE, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service efficace d'une très grande gentillesse
ce petit hotel dans un lieu très calme de Bujumbura doit être recommandé tant pour des séjours professionnels que de tourisme. le personnel est d'une extrême gentillesse et met tout en oeuvre pour satisfaire le client toujours avec le sourire. Merci à tout le personnel. je reviendrai au Dolce vita resort à mon prochain séjour à Bujumbura

10/10 Excellent

Consultant, Europe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix, c'est très bien !
Excellente impression sur un hotel à prix raisonnable et assez bien placé. Service et accueil agréable. Ma chambre était bien pour travailler avec internet.

8/10 Good

Ch, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable et personnel attentif
Hotel agréable et très propre. Le restaurant est bon. Très bon accueil et très bonne connexion internet. On se sent chez soi. J'y suis restée trois nuits.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell vid amerikanska ambassaden
Vi stannade där i åtta nätter och har inget negativt att säga om vår vistelse. Personalen var väldigt serviceminded och uppfyllde nästintill alla våra önskningar. Frukosten som ingick var god och höll vad den lovade. Rummen städades dagligen och fylldes på med vatten. Ett bonus var en eftermiddagssnack som alla gäster fick. Vi kommer definitvt att välja detta hotell vid vår nästa resa till Bujumbura.

8/10 Good

Anders, Boras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
This small and personal hotel was a pleasant surprise for me. Nice garden and terrass. Staff friendly and helpful. Good size of room and bathroom. All in all good value for money.

8/10 Good

ff, ba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
servico muy bueno
buena onda, muy, del servicio, buena comida, buen ambiente en general

8/10 Good

Pieter, Kaplle.

Liked: Cleanliness, staff & service
De manager en het personeel vriendelijk.
Met gratis airport shuttle!! Wij waren erg tevreden met de goede service!!

8/10 Good

marc tijhuis, netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is really trying to offer added value, free shuttle service, one way shuttle to town centre and on demand services like hiring a car and travel around with one of the staff members. Rooms are value for money, restaurant is definitely OK, with little extra's like warm towel before eating and good quality food. In direct neighbourhood hotel nothing to do really, for business good starting point. As competion is high they have to but they do a really good job.

8/10 Good

Jan Karlsson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort