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Reviews of Hotel Malika Bukhara

4.5 out of 5
Hotel Malika Bukhara
25 Gavkushon Street, Bukhara

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 75 reviews" "
Rating 8 - Good. 32 out of 75 reviews" "
Rating 6 - Okay. 4 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Bukhara.
Stayed 3 nights in Mar 2024
Response from Mirfayz on 30 Mar,2024
Thank you

6/10 Okay

Magnus

Stayed 3 nights in Sep 2023
Response from Mirfayz on 9 Sept,2023
Dear Magnus, thank you for your review

8/10 Good

Teresita

Travelled with partner
Liked: Staff & service, property conditions & facilities
The pros: hotel location, comfortable bed, good AC, quiet location, dark room, and decent breakfast. The cons: TV didn’t work, WiFI only worked in the reception area, the bathroom needs a deep clean
Stayed 1 night in Sep 2023
Response from Mirfayz on 8 Sept,2023
Dear guest, thank you for your review. We will investigate your case and take urgent action.

8/10 Good

Khaled, Jacksonville

Stayed 3 nights in Jun 2023
Response from Mirfayz on 14 Jul,2023
Thank you

8/10 Good

SUNHYE

Stayed 3 nights in May 2023
Response from Mirfayz on 10 Jun,2023
Thank you

8/10 Good

Susan, Beckenham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Mirfayz on 29 May,2023
Thank you for your review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel, located just off one of the main squares and convenient for most visitor attractions. Excellent wifi. Breakfast is buffet-style. Helpful staff.
Stayed 3 nights in Mar 2023
Response from Mirfayz on 29 Apr,2023
Thank you

10/10 Excellent

jiyeon

Stayed 2 nights in Apr 2023
Response from Mirfayz on 13 Apr,2023
Thank you

2/10 Terrible

Vasilii

Travelled with group
No VIP amenities were offered
Response from Mirfayz on 11 Jan,2023
Dear guest, thank you for your review.

10/10 Excellent

Rodrigo Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Front desk staff was friendly and helpful. Wifi worked fine. Nothing to complaint about.
Stayed 4 nights in Nov 2022
Response from Mirfayz on 13 Dec,2022
Dear guest, thank you for your review

10/10 Excellent

Halil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room. Would strongly recommend.
Stayed 1 night in Oct 2022
Response from Mirfayz on 22 Oct,2022
Dear guest, thank you for your review.

10/10 Excellent

Ramin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Mirfayz on 12 Jun,2022
Dear guest, thanks for your feedback

8/10 Good

Dinesh

Travelled with family
Liked: Staff & service
Good.
It was a good stay. Staff was helpful and courteous. Special thanks to Front office staff and Aziza at Breakfast room.
Stayed 2 nights in May 2022
Response from Mirfayz on 9 Jun,2022
Dear guest, thanks for your feedback.

8/10 Good

Russell E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location making it easy to get around. The blankets in the bedroom are very heavy and I prefer a light blanket over me so I switch the sheet and the blanket around.
Stayed 2 nights in May 2022
Response from Mirfayz on 10 May,2022
Dear guest, thanks for your feedback.

8/10 Good

Peggy

Stayed 2 nights in May 2022
Response from Mirfayz on 20 May,2022
Dear guest, thanks for your feedback.

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to main attractions and welcoming staff.
Stayed 1 night in May 2022
Response from Mirfayz on 6 May,2022
Dear Alexey, thanks for your feedback

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Mirfayz on 11 Apr,2022
Dear guest, thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the center of old Bukhara with walking distance.
Stayed 2 nights in Mar 2021
Response from Mirfayz on 27 Apr,2021
Thank you

10/10 Excellent

Hongying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay in BK.
I have stayed several times. Good breakfast, clean rooms, good locations and friendly staff. What worse would you want.
Stayed 2 nights in Feb 2020
Response from Mirfayz on 7 Mar,2020
Dear guest, thanks for your feedback. Best regards, Mirfayz

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but perfectly good
Lovely little hotel, excellent central position. Just there one night but would certainly recommend. Friendly breakfast staff, happy to do eggs, refresh coffee..nice touches. Good WiFi. Taxis drop off and pick up just round tge corner as hotel on pedestrian street.
Stayed 1 night in Dec 2019
Response from Mirfayz on 17 Jan,2020
Dear guest, thanks for your feedback.

6/10 Okay

Rod

Disliked: Cleanliness, room comfort
Gross
It’s absolutely disgusting that you can’t flush toilet paper down the toilet. I felt dirty the whole time I was there.
Stayed 3 nights in Dec 2019
Response from Mirfayz on 21 Jan,2020
Dear guest, thanks for your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The reception could be more friendly... but overall a good experience
Stayed 1 night in Nov 2019
Response from Mirfayz on 17 Dec,2019
Dear guest, thanks for your feedback. Best regards, Mirfayz

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything ok
The standards rooms are quite small, but everything is in order. The receptionist was not super helpful as it took a while to get a receipt for the airport transfer (being on a business trip I needed it to get it reimbursed from my company) Overall a good experience
Stayed 2 nights in Nov 2019
Response from Mirfayz on 17 Dec,2019
Dear guest, thanks for your feedback. Best regards, Mirfayz

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Staff very friendly and helpful. Overall service very good. Hospitality excellent
Stayed 1 night in Oct 2019
Response from Mirfayz on 12 Nov,2019
Dear guest, thanks for your feedback. Look forward to see you again. Best regards, Mirfayz

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very good brekfast. The hotel is nice, but for 4 star hotel they should repar things that doesnt work in the room and in the bathroom
Stayed 1 night in Oct 2019
Response from Mirfayz on 30 Oct,2019
Dear guest, thanks for your feedback. We are sorry for bathroom. We will check and fix it immediately. Best regards, Mirfayz

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast choices.The internet speed in the room was fast and reliable. Of course, the location is excellent in the old city of Bukhara.
Stayed 1 night in Sep 2019
Response from Mirfayz on 24 Sept,2019
Dear guest, thanks for your feedback. Look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel centrally located
Stayed 2 nights in Aug 2019
Response from Mirfayz on 6 Sept,2019
Dear guest, thanks for your feedback. Look forward to see you again. Best regards, Mirfayz

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall Good
Good location. Variety in breakfast. Room service and Receptionist makes you feel unwelcome. Small print mention Airport pickup is 5USD, however after booking hotel mailed me saying it is 15USD. I used taxi to reach hotel for 3USD.
Stayed 2 nights in Aug 2019
Response from Mirfayz on 30 Aug,2019
Dear guest, thanks for your feedback. We offer private shuttle from airport and we charge more for safety and licensed cars.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Mirfayz on 8 Aug,2019
Dear guest, thanks for your feedback. Best regards, Mirfayz

10/10 Excellent

Leticia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! The best location!! Look no further!!
Stayed 2 nights in Jul 2019
Response from Mirfayz on 8 Aug,2019
Dear guest, thanks for your feedback. Best regards, Mirfayz

10/10 Excellent

Syed Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malika, a very nice hotel to stay in Bukhara.
A very nice hotel to stay in Bukhara, Its location is perfect, very near with Labe Hauz. The staff was very friendly and helpfull.
Stayed 4 nights in Jul 2019
Response from Mirfayz on 28 Jul,2019
Dear guest, thanks for your feedback. Best regards, Mirfayz

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The place , location, and service were excellent. I highly recommend this hotel.
Stayed 3 nights in Jul 2019
Response from Mirfayz on 22 Jul,2019
Daer guest, thanks for your feedback. Best regards, Mirfayz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Mirfayz on 20 Jul,2019
Daer guest, thanks for your feedback. Best regards, Mirfayz

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel , staff and services are all excellent. Room was spacious, beds and all amenities were good. The only negative was that ground floor rooms have no privacy. The rooms are around a courtyard with windows facing the courtyard. People walking through the courtyard at all times so can't open the curtains to maintain any privacy.
Stayed 3 nights in Apr 2019
Response from Mirfayz on 28 Apr,2019
Dear guest, thanks for your feedback. We are sorry for privace problems you had. We promise to improve it . Best Regards, Mirfayz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Mirfayz on 7 Apr,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Mirfayz on 3 Mar,2019
Dear guest, thanks.

10/10 Excellent

Hasib

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and comfortable. Nice feel to everything.
Stayed 2 nights in Feb 2019
Response from Mirfayz on 30 Mar,2019
Dear guest, thanks for your feedback.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Hotel staff are amazing and helpful. Fantastic location to boot. Would highly recommend!
Stayed 2 nights in Dec 2018
Response from Mirfayz on 27 Dec,2018
Dear guest, thanks for your feedback.

8/10 Good

Robert

The hotel is in a great location - just in the middle between the two parts of the old city. Staff are helpful and the rooms are relatively large. My cousins had a room with a bad smell - most likely old pipes - but were given a new room at once. Like most hotels, this one is probably better in the regular tourist season due to the outdoor seating options, but, it was a good location for us, and at a very good price.
Stayed 3 nights in Nov 2018
Response from Mirfayz on 9 Dec,2018
Dear guest, thankks for your feedback Best Regards, Mirfayz

8/10 Good

Brannon

Nice location. Off season. Breakfast was fine. Staff helpful. They gave us a late (very) checkout which was great.
Stayed 2 nights in Nov 2018
Response from Mirfayz on 9 Dec,2018
Dear guest, thankks for your feedback Best Regards, Mirfayz

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Mirfayz on 5 Jun,2018
Thanks for your review.

8/10 Good

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from M.K on 11 Apr,2018
Спасибо

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wooden hotel
Poor wifi signal in room. Will have to pay for room wifi. Near reception free. Poor shower pressure.

4/10 Poor

Naoya

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Amirというフロントの方に対応いただいたが、ともかく言うことがいい加減でテキトー。間違いが多いし、それを指摘されても笑顔で全く悪気が無い。無駄足を踏んで、余計に手間暇かかることが多かった。なのにチェックアウトの際にはAmirという名を出して口コミを書くようにしつこく言われた。
Stayed 1 night in Sep 2023
Response from MIrfayz on 26 Sept,2023
Dear guest, thank you for your review.

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfaitement bien localisé
Stayed 4 nights in Jun 2023
Response from Mirfayz on 27 Jun,2023
Thank you

10/10 Excellent

Hiroaki

Stayed 1 night in Jun 2023
Response from Mirfayz on 14 Jul,2023
Thank you

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

s, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は清潔でとてもよい
Stayed 1 night in Dec 2019
Response from Mirfayz on 29 Jan,2020
親愛なるゲスト、あなたのフィードバックに感謝します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Mirfayz on 21 Jan,2020
Dear guest, thanks for your feedback.

10/10 Excellent

HIMCHAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Mirfayz on 23 Dec,2019
Dear guest, thanks for your feedback.