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Reviews of Central Park Hotel Busan

3 out of 5
Central Park Hotel Busan
20, Haegwan-ro, Jung-gu, Busan

Reviews

8.2

Very good

Rating 10 - Excellent. 140 out of 343 reviews" "
Rating 8 - Good. 126 out of 343 reviews" "
Rating 6 - Okay. 50 out of 343 reviews" "
Rating 4 - Poor. 15 out of 343 reviews" "
Rating 2 - Terrible. 12 out of 343 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Vicki

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely do not stay at this hotel!! It was dirty, there were multiple holes in the walls which previous guests had obviously stuffed toilet paper into. It was in a bad area. It wasn't near anything convenient. It was not as advertised at all!!! The lights over the sink would switch off while you were still using it. The bed was like sleeping on bricks. We felt very unsafe in our room and around the area. We checked out after one night!!!
Stayed 6 nights in Apr 2024
Response from 센트럴파크호텔 on 15 Apr,2024
First of all, I'm sorry for the inconvenience. We will improve what you said so that customers can be satisfied in the future. Once again, we apologize

2/10 Terrible

keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 3 nights during Dec 2023 visit to Busan. Stayed for 1 night and had to checked out and forfeit my 2 nights. Unable to get refund for the 2 unused nights.got a room at level 12. The rooms are nowhere near the photos shown in Expedia, Booking or any of the hotel website. The hotel is very old with no updates. Room is run down and there is only one lighting switch control that is near the main door. You can't switch on or off the lights elsewhere in the room. Entry door way light is motion activated and will switched during the night and illuminate the entire room when one walk towards the toilet or door. Toilet lights are timed controlled and will automatically switched off after 5mins. Sheets and towels are dirty, old and stained. Room feel hollow and sound can be hear when people walk, shower or use the toilet one floor above ours. Open concept toilets with WC and shower doors in partially transparent glass and not fully sealed. You can see through, hear or smell if anyone is using the toilet or showers. We have no idea how this hotel can get a rating of over 3/5. Also, I'd you book with breakfast, they provide you a Benton box but you need to come down to pick up to your meal at the lobby. If you are interested in the location, there are many other alternatives around the area. But do not be tempted to book this becos of the price. Nothing good can be said about this hotel and all should avoid if possible. This should be awarded one of the worst hotel in Busan, Korea.
Stayed 3 nights in Dec 2023
Response from 센트럴파크호텔 on 1 Jan,2024
We apologize for the inconvenience. We will improve it immediatelyIn the future, we will do our best to satisfy our customers.Thank you for your precious review

10/10 Excellent

EunGyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from 센트럴파크호텔 on 26 Mar,2024
Thank you for visiting our hotel. We apologize for the inconvenienceWe're sorry. We'll do our best to improve the inconvenience so that customers can be satisfied in the future. Thank you for your valuable review

8/10 Good

josephine kate

Liked: Cleanliness, staff & service, property conditions & facilities
Fair for the price. Parking is a problem if you have a big SUV
Stayed 1 night in Sep 2023
Response from 센트럴파크호텔 on 6 Sept,2023
Thank you for visiting our hotel.We will continue to do our best to satisfy our customers.Thank you for your precious review.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near metro station
Hotel was good it's near metro station around 200m away or something like that. I didn't had any issues in the hotel it was clean and probably fastest check in my life. Just showed passport and got my card they didn't scan it and they didn't say anything so check in was like 10 - 15 seconds long.
Stayed 3 nights in May 2023
Response from 센트럴파크호텔 on 8 May,2023
Thank you for visiting our hotel.I will repay you with better service in the future.Thank you for your valuable review,

10/10 Excellent

DIANA

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
3 Best friends exploring Busan, Korea
My girlfriends and I had an enjoyable and comfortable stay at Central Park Hotel Busan. The staff and manager were helpful and friendly. They speak great English and understand English well. They were accommodating. I have a bad back and was very happy their bed had an extra firm mattress. Kudos to the hotel owner(s), management, and staff. I slept very well and was pain-free throughout the night. Keep it up the good work in providing quality mattress! You never know who might need it.
Stayed 3 nights in Mar 2023
Response from 센트럴파크호텔 on 10 Apr,2023
Thank you for visiting our hotel.We will repay you with better service in the future.Thank you for your valuable review.

4/10 Poor

Yuriko

Disliked: Staff & service, amenities, property conditions & facilities
I couldn’t find the front desk staff many times😟
Stayed 3 nights in Mar 2023
Response from 센트럴파크호텔 on 29 Mar,2023
First of all, I'm sorry for the inconvenience.We will improve the inconvenience from now on.Thank you for visiting our hotel.We will serve you with better service from now on.Thank you for your valuable review.

10/10 Excellent

Syvil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide room space. Heated floor.
Stayed 3 nights in Feb 2023
Response from 센트럴파크호텔 on 21 Feb,2023
Thank you for visiting the Central Park Hotel.We will continue to serve you with better service.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Night Stay in Late Nov
We stayed in a spacious Deluxe Family Twin (City View) room on the 9th floor. It overlooked to the street below across from the kyochen chicken and the police station. Very safe and close to lots of places to eat. 3 mins walk to the subway station. Sink is outside the toilet and they had a shower as well as a bathtub. Wish there was more storage or place to hang clothes in the shower room.
Stayed 4 nights in Nov 2022
Response from 센트럴파크호텔 on 5 Mar,2023
Thank you for visiting the Central Park Hotel.I will refer to the part you mentioned.We will continue to work hard to provide better service.Thank you.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and centrally located. Easy walk to markets and train stations.

10/10 Excellent

Sudawadee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Gabriel, Spring

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is great for the area: * Parking is a car tower only will accommodate mid size vehicles and no full size SUVs. * Access to building with a stroller is limited to the handicap elevator which is slow and time consuming as it needs to be operated by the hotel staff. * Family Room with double and twin bed is tight and does not allow for much space. *Room lighting if interesting as the bathroom sink light is on a timer and will continuously shut off after a few minutes requiring you to go turn it on each time. Very inconvenient. * Bathroom in not fully isolated from the room so you are visible to your family when using toilet or shower area. This is also inconvenient and gives the room a Motel feel. * Costs for the costs of the room there are better options in the area that would be suitable for a family stay.
Stayed 1 night in May 2022

8/10 Good

sumin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 호텔 관리진 on 10 Apr,2022
센트럴파크호텔을 이용해 주셔서 감사드리니다. 이용후 불편한 점은 없으셨는지요? 청결과 친절을 사명감으로 호텔을 운영하고 있습니다. 남포동과 부산역에 인접하여 교통이 편리하며, 북항의 항구전망은 객실에서 만나실 수 있습니다 담에 방문 주시면 친절하게 모시도록 하겠습니다.

8/10 Good

Jungwon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from 호텔 관리진 on 9 Nov,2020
센트럴 파크 호텔을 이용해주셔서 감사합니다 . 호텔 도시락과 간이 조식바도 운영하고 있으니 다음에도 저희 호텔을 방문해 주시길 기다리겠습니다. 센트럴 파크 호텔의 단골고객님이 되어주세요. 감사합니다 (♥)

4/10 Poor

JS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor security - access card has hotel name and room number on it. If you lose the card, anyone can will know which hotel and room you're staying at. One lift also doesn't require a card swipe to use. There's no Do Not Disturb signage available for the rooms so cleaning staff will not know. Heating is centrally controlled and the A/C will be switched off by staff in the middle of the night. Highlight is that room is clean and check-in and checkout process is smooth. Hotel is also very close to Nampo station.
Stayed 6 nights in Jan 2020
Response from FRONT on 25 Feb,2020
Thank you for visiting our Central Park Hotel. Next time, it will be Central Park Hotel that can satisfy you more.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location for Busan Hotel
Hotel is located near Jung-Gu area close to main Jalgachi fish market, Lotte Mall, Biff Square, and Busan train station so the location was great. We had 4 people with 2 double beds so the room was small and the beds were hard but sleepable. Had to figure out the light system controlled by a central panel. Not a lot of room to place your luggage so we had to use all the counter space. Nearby many restaurants and shipping.
Stayed 3 nights in Dec 2019
Response from FRONT on 25 Feb,2020
Thank you for visiting our Central Park Hotel. Next time, it will be Central Park Hotel that can satisfy you more.

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Clean and big room but no bath front sink and shower curtain that gonna make bathroom getting wet.
Stayed 5 nights in Dec 2019
Response from FRONT on 25 Feb,2020
Thank you for visiting our Central Park Hotel. Next time, it will be Central Park Hotel that can satisfy you more.

10/10 Excellent

Hermanto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for those who travel with family. Nearby bus stop and subway station. You can also go to Lotte Mart which is only 5 mins walking from the hotel and enjoy the city view from the observatory.
Stayed 2 nights in Dec 2019

8/10 Good

CHUNG HENG

Travelled with family
Liked: Property conditions & facilities, room comfort
Great location but hotel service can be improved.
Location was great. Within walking distance to Jagalchi market and BIFF. 5min drive to Busan station.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked delux triple and standard double room. Hotel staff arrange us to be in same floor. The rooms seem newly renovated. Very huge room and I like the hard beds and the shower and toilet is separated. Overall very clean and nice hotel. The coridoors lights not fully working and my Mom can't see clearly. There should have some rack inside shower area to put our clothes so we can wear them after shower. There is no space even to hang towel. Whole room only has a small dustbin, should place one more inside toilet. Will stay there again if we will to visit Busan again. It is within walking distance to BIFF and train Nampo station.
Stayed 3 nights in Dec 2019

10/10 Excellent

Margaret, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff are friendly and helpful. Subway station is nearby. Highly recommended.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , great location . Mrt entrance just nearby , bus stops outside has bus to almost all the places in my itinerary . Rooms are big & beautiful . Staff are very friendly and mostly bilingual . Overall , very very satisfied with this place & the price too . Will definitely book this place again if i ever go back to busan .
Stayed 5 nights in Nov 2019

6/10 Okay

lee

Stayed 2 nights in Nov 2019

6/10 Okay

John

Cancelled trip due to transportation strike
We could not use the hotel due to our scheduled train trip being cancelled by a railroad strike. The strike was announced when we got to the station. We called annd cancelled the hotel because we could not get alternative transportation. The railroad company gave a refund. Can your company refund the hotel payment we had paid in full? We are working in Korea and are not familiar with the transportation systems.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ji Ho

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location with clear room
Considering the price, this place is the best hotel in this area as i been to few. Didnt try the breakfast as mine didnt include it. The Room was bright, cleam, spacious. Location is not far from the Nampodong main street.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
The hotel is very convenient to the subway, 5 mins walking distance. There is a coffee machine & water dispenser at the lobby for guest to drink. The bed was big but it was hard. The room and toilet was small
Stayed 3 nights in Sep 2019

10/10 Excellent

Edwin, San Juan, Puerto Rico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique was the manager who helped us with personal interest. Typhoon Tapah hit Busan and we had to change our plans. We stayed two more days. He help us to contact airlines, hotels, taxis, etc. We appreciate what he did for me and my family. Thanks.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are kind and good location to use public transpotation.
Stayed 2 nights in Aug 2019

8/10 Good

Navarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time inKorea
Great location and over counter service is superb.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location walking distance from the metro, and the staff were really friendly and helpful. The room was also clean and a nice size.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central excellence
We found it to be an excellent hotel with good space and a great bathroom, especially the shower. It was close to an underground station and shopping district.
Stayed 2 nights in Oct 2018
Response from Centralpark hotel. on 26 Oct,2018
This is Central Park Hotel Front from Diana. Thank you So much for your compliment. I hope to see you again. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not convenient enough that there is no lift in the front door to the front desk. also, since living room is near the door and at night the lights near the door will turn on itself due to even we are lying in bed. except for those above, it was a nice stay, with a large room that provide comfortable living and there is cleaning every day.
Stayed 2 nights in Oct 2018
Response from DIana on 26 Oct,2018
This is central park hotel from Diana. Thank you for choosing our hotel. T

10/10 Excellent

대호

Stayed 1 night in Jan 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Leendert

Business traveller
Stayed 1 night in Dec 2023

2/10 Terrible

MEDICAL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from 센트럴파크호텔 on 21 Dec,2023
먼저 불편을 드린점 사과드립니다.부족한부분을 개선하여 앞으로는 만족을 드릴수 있는 호텔이 되겠습니다.소중한 후기 감사드립니다

4/10 Poor

HOONPYO

Disliked: Cleanliness, property conditions & facilities, room comfort
카운터는 호텔인데 내부는 모텔같고 모텔냄새 나요 모텔의 서비스는 못따라가고 무늬만 호텔이네요.조금아쉬워요
Stayed 1 night in Nov 2023
Response from 센트럴파크호텔 on 5 Dec,2023
먼저 불편을 드린점 사과드립니다.앞으로 시설및 서비스 향상에 최선을 다하겠습니다.소중한후기 감사드립니다

8/10 Good

Lucas

Travelled with partner
Liked: Staff & service, amenities
Some parts of the room were not properly cleaned. Otherwise, it is a great hotel considering its low price.
Stayed 2 nights in Nov 2023
Response from 센트럴파크호텔 on 13 Nov,2023
Thank you for using our hotel.We will continue to do our best to satisfy our customers.Thank you for your precious review

2/10 Terrible

JAEKYUNG

Stayed 1 night in Oct 2023
Response from 센트럴파크호텔 on 28 Oct,2023
저희 호텔을 이용해주셔서 감사드립니다.불편하신 부분은 개선하도록 하겠습니다앞으로는 고객님들이 만족하실수 있도록 최선을 다하겠습니다소중한후기 감사드립니다

6/10 Okay

INES

Liked: Property conditions & facilities
Disliked: Room comfort
We expected a lot of this hotels because of the grading he got. Indeed he is well situated realy close to Nampo-dong and transports. The main part regarding the room there is no cleaning services specifically. There is also the hardest mattress you could possibly have maybe is it like that in Korea but it’s realy realy hard. Secondly concerning the hot water we had to 2 times a person to turn on hot water. I recommend this hotel because of the location Bhutto be careful with the price.
Stayed 4 nights in Oct 2023
Response from 센트럴파크호텔 on 16 Oct,2023
Thank you for visiting our hotel.We will continue to do our best to satisfy our customers.Thank you for your precious review

8/10 Good

FRANCK

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from 센트럴파크호텔 on 11 Sept,2023
Thank you for using our hotel.We will continue to do our best to satisfy our customers.Thank you for your precious review

8/10 Good

Sunhee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
도보로 자갈치시장과 남포동시내를 다닐수 있어 좋았습니다. 입구에 외국인들이 많이 서있어서 조금 그랬는데 숙소도 청결하고 편리해서 잘 쉬었다갑니다.사장님도 많이 친절하셨어요.
Stayed 2 nights in Jul 2023
Response from 센트럴파크호텔 on 1 Aug,2023
Thank you for using our hotel.We will continue to do our best to satisfy our customers.Thank you for your valuable review.

6/10 Okay

KAI CHIEH

Stayed 4 nights in Jul 2023
Response from 센트럴파크호텔 on 23 Jul,2023
Thank you for using our hotel.We will continue to do our best to satisfy you.

8/10 Good

Sang Yong

Stayed 1 night in Jul 2023
Response from 센트럴파크호텔 on 13 Jul,2023
Thank you for visiting our hotel.We will continue to do our best to satisfy you.

8/10 Good

Chui King Colwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
沖涼期間自動熄燈，好彩隔離間厠所不會自動熄燈，靠它隔著一面磨砂玻璃的光完成沖涼
Stayed 3 nights in Mar 2023
Response from 센트럴파크호텔 on 2 Apr,2023
hank you for visiting our hotel.I will repay you with better service from now on.Thank you for visiting our hotel.We will serve you with better service from now on.Thank you for your valuable review.