Premium bedding, down duvets, minibar, in-room safe

Reviews of Elysee Hotel

2.5 out of 5
Elysee Hotel
22, Daecheong-ro 126beon-gil, Jung-gu, Busan, Busan

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 332 reviews" "
Rating 8 - Good. 144 out of 332 reviews" "
Rating 6 - Okay. 50 out of 332 reviews" "
Rating 4 - Poor. 16 out of 332 reviews" "
Rating 2 - Terrible. 5 out of 332 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Banyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel ! I arrived hotel early about 1 pm, hoping possible early check-in. but not possible (however, receptionist said bags can leave it there until check in time 3pm) I stayed here for 2 nights and found that location, cleanliness and comfy, budget, etc..all very good. 1) literally just one step away from the busan tower and movie museum. 2) the room was very comfortable and clean. Netflix/youtube/etc.. for insiders. 3) cheaper than 4 stars hotel in the town I will choose this hotel again for next holidays.
Stayed 2 nights in Dec 2023

8/10 Good

Kai Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a uphill battle with luggage... but BUSAN TOWER[Busan tower Duty free..but I wont say it offered a better price compared outside], MOVIE MUSEUM its within walking distance. Dining..Fried Chicken,Pufferfish restaurant & BBQ dining is all within walking distance. SHOPPING STREET and the MARKET is also within walking distance.Its a great place and great staff. They are very helpful. No issue with luggage storing before/after check in/out.
Stayed 3 nights in Oct 2023

4/10 Poor

Xiaoqin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Provide shared soap bar and toothpaste. Had mosquito in the room. Towel with holes. Shower water flood the bathroom floor due to not leveled properly. Had some noice.
Stayed 1 night in Oct 2023

4/10 Poor

Christopher, Greensborough

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was outdated noisy, my room was full of mosquitos and insecticide provided didn't seem to help. Bed way too hard and worst was the toilet system kept leaking all over the floor and asked staff twice to fix but they could not understand English. Also shower drain was blocked. In a great location was it saving grace. A great area of Busan to stay but there are plenty of other options in the area.
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The room was comfortable and nice. The hotel was near places that we wanted to go and getting to bus stops or the subway was convenient, so it was a great location for us. The staff was helpful and kind as well.
Stayed 4 nights in Jul 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dtaff is very friendly and helpful. Room was as advertised and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
good value like the location everything works
Stayed 4 nights in Aug 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
good value
Stayed 3 nights in Aug 2022

8/10 Good

Ka-Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
They were friendly and even messaged me in the day to check my arrival time. The design was nice, room was comfortable, the staff was friendly and everything was clean except in the jacuzzi I found loads of hair which was disgusting... The bottom of the shower plaster was broken so the water and bubbles go across the bathroom floor... it was okay until you wanted to reach the sink, we had to step on it everytime. The toiletries in the shower were actually good, we ended up with LOADS OF bubbles everywhere and I ended up just cleaning the bathroom... It's next to Busan tower but the tower is closed for over a year..
Stayed 1 night in Oct 2021

10/10 Excellent

shrtika

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The customer service and everything was good except for the space itself. The building was old and it had a old bleach smell.
Stayed 1 night in May 2021

2/10 Terrible

Cshao, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work upon my check-in. Power went out after I was settled in and desk clerk told me to move rooms. Then when I was 1/2 packed it came back on. Uncomfortable chairs. People smoking on non-smoking floor. Very poor lighting....I'm a reader and a writer and lighting is important to me. Poor selection of TV channels....mostly shopping channels. No TV channel listing. Room dark and drab with small window. Only plus was the sauna and hot tub in bathroom.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

febe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant 1 night stay triple room
I love the hotel, only the location a bit up hill, making my big luggages to have tiny problem. aside from that, only the bathroom door is a glass door. unfortunate for less privacy in the bathroom.
Stayed 1 night in May 2018

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decided to try this hotel after recommendations and never regretted. Rooms were in excellent condition and amenities provided far exceeded our expectations. Family had nothing but praise for our short stay. thank you Kim and family for the wonderful reception!
Stayed 2 nights in Nov 2017
Response from hyeon on 2 Jan,2018
Thank you for your praise. Please come back once more at your next visit. I hope you have a pleasant days. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near jagalchi and biff etc
Booked the room with double and single bed for family of 3. Heated floors, large bathroom with rain shower and whirl pool bathtub. They provided amenities, free WiFi, free parking, daily room cleaning, washing machine (no dryer), water dispenser on every floor, simple breakfast. Staff spoke minimal English.
Stayed 4 nights in Nov 2017
Response from hyeon on 2 Jan,2018
Thank you for your detailed review. I hope you to stay well during your stay and see you again next time. Thank you.

6/10 Okay

Patricia

Liked: Room comfort
Disliked: Cleanliness
More like motel than hotel
Room is big but bathing towels have holes and very over used. Tmr to change to new towels. Don’t recommend if have kids & old folks coz very sloppy for old folks. Have to climb a lot of stairs up and down whenever you want to go out. But if couple nice place to stay.
Stayed 2 nights in Nov 2017
Response from Elysee on 2 Jan,2018
Thank you for talking about improvement. I will have plenty of new towels of good quality to reflect your point. And The stair case is.. For reference, if the room is on the third floor, (front desk is on the second floor, by the way) You can ride an elevator but usually less waiting time to use the stairs. So many people use stairs. However, when you are assigned to a third floor room, you can change the room up to the fifth floor. If you visit the next time, please tell us at the front desk and stay in the 5th floor room. ^^ I hope that next time I will have a chance to meet you in a better way. Thank you.

8/10 Good

Nida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s my 2nd time visiting to Busan but first time for me to stay at Elysee hotel. I travelled with my friend and looking for a hotel nearby city center closed to underground clean and sitting safe area for me I think Elysee hotel is perfect match for us. Staff is nice and friendly overall is awesome
Stayed 3 nights in Oct 2017

10/10 Excellent

Lyndon, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel close to Busan Tower
We picked this location based on a recommendation of a friend and weren't disappointed. I was pleasantly surprised by how nice the hotel was. It appears to be recently renovated. Room was nice and well appointed. Bathroom is large with a nice shower and bathtub. The staff helpful and friendly. We were disappointed to find out that Busan Tower is closed for construction. But the nearby Lotte Shopping Center has a skypark with excellent views, for free.
Stayed 1 night in Jun 2017

8/10 Good

Joel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Stayed here for 2 nights. Check in was effortless and room amenities were way better than I expected. Though it would be good if they can provide toothbrush and toothpaste. Truly value for money and location was superb. Highly recommended!
Response from Johnny Bae on 6 May,2017
Thank you for your good comments about our hotel ! It was our joy of serving you. We provide toothbrush and toothpaste at front desk on the request of customer free of charge any time. We are sorry for not informing all this at the time of check in. We hope to see you again.

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best hotel during my stay
The place was amazing, the double room was enormous and the shower and bathroom was spa-quality! They provided drinks for your use daily, and room service was consistent. I absolutely loved the place. The washing machine was simple to use and easy to access.

8/10 Good

Wui Chern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just located inside Nampo-dong, easy for shopping. Many attraction i.e. Jachaji-Market, BIFF etc is in walking distance. Also accessible with MRT, Buses and Taxies.

6/10 Okay

Josephine

Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived at Busan station taxi driver do not know where is the hotel even we give him the address. We Booked 2 room with 1 single+1 double bed. But was give only one. The other room was a double bed than add a push bed which make the room very small. The double bed bedsheets was dirty with stain. We stay for 3 nights bedsheets did not change at all. Will not stay this hotel anymore.

6/10 Okay

Yen Sophia

Liked: Cleanliness, property conditions & facilities
Construction Noise & No Breakfast Service
Room was as pictured and expected however we were not served breakfast as advertised since the restaurant was under renovation. They had a tiny break room with a 2 electric burner stove where you could cook eggs after waiting in a long queue and a small sink to clean up your dishes. The renovation meant lots of construction noise and the super firm bed (imagine sleeping on wood floors with a thick yoga mat) did not help us sleep through all the noise. We stayed there mid-November 2016 and the hotel-controlled-heater was blasted (~25-30 degrees C), which meant leaving the window open, which also meant more construction noise. Would have booked a different hotel if I knew all this ahead of time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room given was not what I paid for
Staff does not speak much English. Don't even know where the airport bus stop is. Room paid for includes breakfast but no breakfast provided for the 2 nights stayed. Bed stayed king size but was a queen size. Hotel is located on a steep slope with no proper entrance and hotel name is in Korean which took us some time to locate. Everything is not what I paid for.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value Bed and pillows were too hard and breakfast was toast and coffee only

8/10 Good

Nds, Busan

Liked: Cleanliness, property conditions & facilities, room comfort
Good price and location
The hotel is known by many taxi drivers, so it was easy to get there. It is very close to Nampo dong station and Busan station. The room was spacious and nice. The bathtub and shower were separate, so it was easy to clean up from the beach and then take a bath. They were, however, not timely with room cleaning or with bringing extra towels. This is what prevents me from giving a full 5 stars.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Thank you for using Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for using Hotel.

4/10 Poor

jon, Idaho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Extremely disappointed in the facilities! The location was good but the room was much to be desired especially for the price. The bed was hard! The room small, there was bug spray and room freshner's in the hall and common area which should have been a red flag. The room was supposed to be smoke free but smoke could be smelt through the vents. The bathroom had no privacy as the door was glass which we shared the room with friends and it made it awkward. The breakfast was bread [toast] and coffee. Travel Advisor reviews...hhhmmm
We are very sorry about your inconvenience. Your opinion will be actioned.

4/10 Poor

Hui Ying, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 nights here. Room was never cleaned up by the management. I had actually requested at the reception for room clean up on the second day. It was never done. Room was not ready even though we were allowed to check in. There was leftover toothpaste from previous guest and the room was visibly not cleaned up properly prior to our stay. The management should seriously improve on this.
Response from Elysee on 23 Jun,2016
Thank you for sharing your opinion. I will improve by your opinion

8/10 Good

Kin Ming, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Location is good~ Go to Nampo shopping street less than 10 mins. Lots of Money Exchange nearby. Staff is nice with good English speaking~ Room is clean. The All in one remote is really impressive. However, the TV is not working.
Response from Elysee on 23 Jun,2016
Thank you for sharing your opinion. I will improve by your opinion

10/10 Excellent

Lynne, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff who went out of their way to help me when I had problems with my Visa card. More than happy to order taxis, advise on shopping, sights etc. Definitely going back for a holiday in July!
Response from Elysee on 23 Jun,2016
Thank you for using Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS HOTEL
the hotel was amazing. I was there two days and didn't really want to leave the room. I had my own hot tub and huge shower. When I go back I will be staying at the same hotel strongly recommend this place.
Response from Elysee on 28 Jun,2016
Thank you for using Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel. Spacious room, TV was bigger than usual hotel TVs, bathroom was awesome - there's a shower-tub and a sauna. Best hotel room I've been to. Service was also great, they helped us make restaurant reservations in Seoul. Good location, it's near restaurants and shops.
Response from Elysee on 30 Jun,2016
Thank you for using Hotel

8/10 Good

JES, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND CLOSE TO THE SHOPPING AREA
FRIENDLY STAFFS AND NICE LOCATION NEAR NAMPO DONG,BIFF,FISH MARKET BUSAN TOWER......
Response from kim on 1 Jul,2016
Thank you for using Hotel

6/10 Okay

cheng kin

Liked: Cleanliness, property conditions & facilities
Response from Elysee on 30 Jun,2016
Thank you for using Hotel

10/10 Excellent

Aaron, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elysee is a good place to stay in!
Had an injury, so it wasn't the best of stays, but the place itself was very comforting. Stayed in a double king-sized room; the room was really big, the toilets as well (bathtub & standing shower with a sauna function), and there was even a desktop provided to link to the TV for movies. That aside, the only small issue I had was that the air-conditioner heater wasn't really heating up the room or making any noticeable heat improvements.
Response from Elysee on 30 Jun,2016
Thank you for sharing your opinion. I will improve by your opinion

10/10 Excellent

Shirley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay at Busan
Hotel located on an uphill near Nampo Metro Station. If you have big luggage, I suggest commuting to hotel by taxi as Metro system in Korea is NOT luggage friendly at all and Taxi rate in Busan is very reasonable. Hotel staff was friendly and allowed us to store our luggage in the office as we arrived before check-in time. The room comes with all amenities you could think of & more; mini fridge with free water & juices, tea kettle, coffee & tea, bug spray for summer and even a sauna within the shower stall.
Response from kim on 2 Jul,2016
Thank you for sharing your opinion. I will improve by your opinion

10/10 Excellent

low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super nice stay in busan!thanks to elysee hotel!
Response from Elysee on 1 Jul,2016
Thank you for using Hotel

8/10 Good

JOO EE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Boon Siang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!!!

6/10 Okay

Irene, Singapore

Disliked: Cleanliness, staff & service, room comfort
Good hotel rate and great location
Mr Son,the previous highly regarded owner has sold this hotel & the new owner isn't as helpful & lacked knowledge. I had problem getting directions & recommendations because they don't really speak English. Bed was very hard but room was quite clean.

8/10 Good

Keith, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money and convenient
comfortable and convenient

10/10 Excellent

pui man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claire, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daebaek
The staff is awesome, they can speak very good English and are more than happy to help you find restaurants, even walking you there themselves. The rooms are very spacious and well lit, and you get a massive TV.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A very good choice for those don't speak Korean. Location is good for shopping and dining.

6/10 Okay

Gerry, Perth, West Australia

Liked: Staff & service
Hotel close to bars and restaurants
We ,an older couple enjoyed our stay in this area of Busan as it was close to most places of interest and if you don't mind hills it was in walking distance to station, Lotte, fish markets, restaurants and harbour. People in this area were very friendly. The hotel was at the end of a steep climb but inside the rooms were comfortable and large enough. The hotel owner was very obliging and sent information via email to allow you to get to the hotel easily no matter what your mode of transport was. He was very fluent in English, a plus in Busan. If you like coffee there are numerous coffee shops within 50 metres. Money exchange was readily available but you needed to shop around to get a reasonable rate with Aussie dollars. The bullet train took a little over three hours from Seoul to Busan. It travels at a top speed of 302 KM per hour and runs every 40 minutes or so.