7 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
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Reviews of La Florentina Resort

2.5 out of 5
La Florentina Resort
875 Claro Santos St., Bonga Menor, Bustos, Central Luzon

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Senialita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left right away!!!
Response from La Florentina Resort on 13 Jan,2024
Hi Ms. Senialita,We have noticed in our system that you have NOT CHECKED IN at our resort and CANCELLED your booking BEFORE your scheduled check in date.If we could have really been of service for you while staying here at the resort, we would be glad to do so.

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2023

10/10 Excellent

Kym

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was great to have seven 7⃣ difernet swiming pools. Not to much food choice but there is no problem to order grab or ordemo. Fantastic staff especially Queen 👑 and Lizell. All the staff was so polite and friendly. BBQ aeria was more than enough bbq for all the guest
Stayed 1 night in Aug 2023
Response from La Florentina Resort on 26 Aug,2023
Thank you so much. We hope to see you again. )

8/10 Good

Kathleen

Stayed 1 night in Apr 2023
Response from La Florentina Resort on 17 May,2023
Thank you so much! )

4/10 Poor

Edgardo

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Filcon Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden getaway
Great getaway. Had fun.
Stayed 1 night in Jun 2022
Response from La Florentina Resort on 3 Aug,2022
Thank you so much. We'd love to see you again =)

2/10 Terrible

Hadi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
SUCKS SUCKS SUCKS!! Simple teeny tiny, itty bitty dust and chocolate in towel because of little 5 years old kid, and I was surprised by a charged of sum of 300 pesos which I dont care!!! But getting even 1 peso with no right NEVER EVER ACCEPT. Never see you again
Stayed 1 night in May 2022
Response from La Florentina Resort on 30 May,2022
We appreciate your review. However, please note that upon signing the room form, it is indicated that any heavily stained linen or towel is charged accordingly. If it was just really itsy bitsy tiny stain, we won't charge that; it wasn't the case. We value you as much as we want other guests to use fresh and clean towels and to save and conserve natural resources. Thank you for understanding.

8/10 Good

Gloria

Liked: Cleanliness
Wedding @ Florentino
Stayed 1 night in Dec 2021
Response from La Florentina Resort on 15 Dec,2021
Thank you so much. All our best wishes to this lovely couple. =)

8/10 Good

Cecilia

Travelled with family
Liked: Property conditions & facilities, room comfort
La Florentina Bday
It is hard to contact the frontdesk though they were accomodating of our requests. There is cockroach in one of the bathrooms in the rooms we occupied. Overall, the whole facility was ok. Maybe we will come back here again in the future.
Stayed 1 night in Jul 2021

10/10 Excellent

Leah Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
June 19, 2021 Second time booking. Sadly, this time it wasn't good. Una satisfied kami that's why we booked again pero this time hindi na maganda experience namin. I booked a garden view room pero nung nag chek-in na kami dun pala yung room namin sa pinaka dulo and pader na yung katabi. Asan ang garden view dun? So sabi ko okay na nga to. Pag labas ng room may konting space na pwede dun nalang kami kasi malayo rin sa cabana and mga pool. Ang pinaka nag trigger sakin is yung apat na exhaust ng aircon sa kabilang room na nasa unahan lang namin so yung buga papunta samin ang hirap huminga coz mainit, parang lalagnatin pa isang kasama ko na medyo may edad na dahil dun. Pumunta ko ngayon sa office nakiusap ako kung may iba pa bang room na pwede lumipat sabi wala na fully booked na daw, pero may mga available pa naman kasi inikot ko muna kung meron, ang gusto nila mangyare mag additional kami 1k per room which is same rate lang naman ng room namin. I am so dissapointed hindi na ulit magbobook dito.
Stayed 1 night in Jun 2021
Response from La Florentina Resort on 21 Jun,2021
Dear valued guest, Thank you so much for coming back and we apologize about your previous experience. We've conducted a thorough look into this and upon checking your requested rooms were higher compared to your booked rooms. In addition, it may seem that some of our rooms were available at that time but they were already reserved for other guests. Also, due to the availability of room for the next day usage i.e day stay for the reserved rooms, we can't accommodate some requests. We thank you for understanding and patience.

10/10 Excellent

Jonas Amador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father's day getaway
We enjoy our stay, honestly l didnt expect the place was that good. The pools are warm, rooms super clean, staff are accomodating. The only negative feeback is allowing people to smoke everywhere, even Vape. This resort is essentially for kids. So, those nicotine and vape smokers should have a designated area outside the gates.
Stayed 1 night in Jun 2021
Response from La Florentina Resort on 21 Jun,2021
Thank you much sir Jonas. We appreciate your concern and we'll try to address it. We hope to see you again. Thank you.

8/10 Good

CRispina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from La Florentina Resort on 21 Jun,2021
Thank you so much. =)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Family and I have a great time at La Florentina. The place is very nice, affordable and staff are all friendly. I can give 10 stars. We will definitely going to be back.
Stayed 1 night in Feb 2021
Response from La Florentina Resort on 1 Mar,2021
Thank you so much. We really appreciate your feedback.

10/10 Excellent

RAYMUND JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from La Florentina Resort on 1 Mar,2021
Thank you so much.

10/10 Excellent

RAYMUND, NIUGAN, ANGAT, BULACAN, PHILIPPINES

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
whether spending a day/night swimming, an overnight or weekend stay, a special occassion to celebrate or just out to have a great family getaway, LA FLORENTINA is the place to be! with their world class amenities, very hospitable owner, management and staff, crystal clear pool water and a perfect ambiance for rest, relaxation, fun and festivities, LA FLORENTINA got you covered. reasonable and flexible rates, warm and friendly services, well-maintained swimming facilities and surroundings are additional perks you will get and experience at LA FLORENTINA. just contact abby, precy or joan thru 63 943 483 2846 or 63 917 115 0864 and let LA FLORENTINA offer you a fun-filled, safe and relaxing quality time that you, your family and friends truly deserve!
Stayed 1 night in Dec 2020
Response from La Florentina Resort Staff & Management on 31 Dec,2020
Thank you so much for this heartwarming review. Our joy is to see our guests delighted in every way. Once again, thank you.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
# Family Break Time
The placed was cool in nature as the area was surrounded with Green Green Grass and you can feel relaxing,nice viewing just like you are in the middle forest , the placed is accessible as they very near in the city of Manila just 2 hrs drive
Stayed 2 nights in Oct 2020
Response from La Florentina Resort on 4 Nov,2020
Hi Jose, Thank you so much for staying with us at La Florentina Resort. We're glad you enjoyed your stay with us. We hope to see you again and have another relaxing stay. Keep safe.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Luis, Philippines

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in the outskirts of Manila... The entire place was very relaxing, with both the ambience and the facilities combining to make a great place to stay. Service is also good, and I appreciated how proactive and considerate they were. I highly recommend getting a poolside villa since it's on a hill and there are 2 separate pools just for the villas.
Stayed 1 night in Nov 2019
Response from La Florentina Resort on 2 Dec,2019
Hi sir Luis, Thank you so much for staying at La Florentina Resort. We're very glad that you had a relaxing moment here. We hope to see you again.

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in La florentina was good but my experience with hotel.com is very bad. The operator told me that they cannot contact the La florentina which i do not believe. It is very impossible the hotel.com cannit contact the hotel.
Stayed 1 night in Nov 2019
Response from La Florentina Resort on 30 Nov,2019
Thank you so much for staying at La Florentina Resort. We hope to see you again.