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Reviews of OYO 507 Aikka Hotel

2 out of 5
OYO 507 Aikka Hotel
6606, Jalan Telaga Air, Butterworth, Butterworth, Penang

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

HARRY

Travelled with partner
Liked: Staff & service
The staff are very helpful and accommodating. The room is kept neat and clean. Reasonable price.
Stayed 3 nights in Mar 2024
Response from Ammy on 7 Apr,2024
Hi, Harry! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to rest
Very nice staff at the reception.suoer clean room and very cozy beds.
Stayed 1 night in Feb 2024
Response from Ammy on 25 Feb,2024
Thanks for the positive rating, Angel! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Choun

Stayed 1 night in Jan 2024
Response from Ammy on 25 Feb,2024
We appreciate your positive rating, Choun! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 Excellent

dane

Stayed 2 nights in Dec 2023
Response from Ammy on 25 Feb,2024
Hi, Dane! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

4/10 Poor

dane

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2023
Response from Ammy on 23 Jan,2024
Hi, Dane! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 Good

KOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, cosy and retro hotel
Hotel is a located upstairs of a corner shoplot, from the outside, it is old but once you go upstairs, they have kept the retro look and feel. Most important to me is the good service and cleanliness. A small cosy hotel that is clean and well maintained. If you don't mind the simple set up, its a good place to stay for a night or 2. The price is very reasonable and location is good too. There is a mamak restaurant a few shops away for convenience.
Stayed 1 night in Nov 2022
Response from Ava on 22 Dec,2022
Hi, Kok! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

8/10 Good

Amos Lim

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bad attitude by staff
The outlooks good but once stepped inside the rooms terrible and the towels stinks where the shower pressure is low and less parking space with no security guards and lots of non staff loitering around the entrance that causes concern for others as this I will definitely not recommend this to anyone else to this hotel
Stayed 1 night in Aug 2020
Response from Adam on 18 Aug,2020
Hi, Amos! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Adam

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean room
Has the basics but definitely needs a bleaching of the bathroom tiles. You have to call the receptionist via your own personal phone or go outside the building and press the button because a receptionist isn't always there. There's no phones inside the room. Receptionists are helpful.
Stayed 1 night in Feb 2020
Response from OYO on 8 Feb,2020
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Clean
Stayed 1 night in Nov 2019
Response from Zara on 15 Nov,2019
Thank you for your valuable feedback, As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Zara

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not up to snuff
Cheap motel in Butterworth. There is no noise insulation between rooms and outside, so you can hear anyone and everyone come in and out. The front desk is not staffed. There were also ants crawling in the room.
Stayed 1 night in Nov 2019
Response from Zara on 13 Nov,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Edward on 8 Sept,2019
Thanks a ton for the amazing rating, We’re glad that we succeeded in matching your experience with your expectations. Regards, Edward

10/10 Excellent

Thiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like and nice and comfortable.worth for the price
Stayed 1 night in Jul 2019
Response from Ravneet on 24 Jul,2019
Thanks for such a lovely review, Thiva ! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

8/10 Good

SelinaLam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like home feel
Stayed 1 night in May 2019
Response from ` on 26 May,2019
Hi, Selinalam! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Allen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Alex on 26 May,2019
Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Alex

10/10 Excellent

Raja Zyroul Hisyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good. Comfortable, clean for a budget hotel. Helpful and friendly staffs. Restaurants below the hotel.
Stayed 1 night in Apr 2019
Response from Megha on 5 Apr,2019
Appreciate your positive rating, Raja!. We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Barbara