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Hard Rock Hotel Penang

5.0 star property
Beachfront resort with calming spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hard Rock Hotel Penang

Photo gallery for Hard Rock Hotel Penang

1 bedroom, minibar, in-room safe, desk
Aerial view
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception

Overview of Hard Rock Hotel Penang

8.6

Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Air conditioning
  • Parking included

Check out the area

Batu Ferringhi Beach, George Town, Penang, 11100
  • Popular LocationLobby Lounge1 min walk
  • Popular LocationPizzeria1 min walk
  • Popular LocationStarz Diner1 min walk
  • Popular LocationPak Mid Cafe2 min walk
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Room options

Seaview Deluxe Room

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Rock Royalty Seaview Deluxe

cleanliness

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Poolview Deluxe Room

cleanliness

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Lagoon Deluxe Room

cleanliness

Highlights

Air conditioning
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Bathrobes
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Roxity Kids Suite

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Bathrobes
  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Studio Suite, 1 King Bed, Sea View

cleanliness

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Bidet
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Hillview Deluxe Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Bathrobes
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Terrace

cleanliness

Highlights

Terrace
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

George Town

Located in George Town, Hard Rock Hotel Penang is on the beach. ESCAPE Adventureplay and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurney Plaza and Gurney Drive. Travelling with kids? Consider Penang Cultural Center and Entopia by Penang Butterfly Farm. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Ferringgi Beach - 8 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Teluk Bahang Beach - 5 min drive
  • Tropical Spice Garden - 7 min drive
  • Miami Beach - 11 min drive

Getting around

  • Penang Sentral - 60 min drive
  • Penang (PEN-Penang Intl.) - 58 min drive

Restaurants

  • Frandy Beach Bar - 8 min walk
  • Ferringhi Garden - 8 min walk
  • La Veranda Coffee House - 4 min walk
  • Cinammon Asian Kitchen - 10 min walk
  • D'Syekira Tomyam - 9 min walk

About this property

Hard Rock Hotel Penang

Luxury family-friendly resort by the sea
Take advantage of free water park access, a nightclub and a swim-up bar at Hard Rock Hotel Penang. This resort is a great place to bask in the sun with a white sand beach, beach cabanas and a beach bar. Indulge in a body wrap, a massage and a body treatment at Rock Spa, the on-site spa. Enjoy Asian cuisine and a poolside location at the two on-site restaurants. In addition to a poolside bar and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • Babysitting (surcharge), beach umbrellas and meeting rooms
  • Guest reviews give good marks for the helpful staff
Room features
All 250 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM–11 AM for a fee: MYR 56 for adults and MYR 28 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe Penang
  • Lobby Bar
  • Pizzeria
  • Starz Diner

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 185.6 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 56 for adults and from MYR 28 for children
  • Rollaway bed fee: MYR 185.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hard Rock Hotel Penang?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on 22 Apr,2024 start from S$190.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Penang?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Penang?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Penang?

Checkout is at noon.

Where is Hard Rock Hotel Penang located?

Nestled on the beach, this George Town resort is within a 15-minute walk of Ferringgi Beach and Batu Feringghi Night Market. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mile (2 km).

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1001 reviews" "
Rating 8 - Good. 381 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edmund

Travelled with family
Liked: Staff & service
The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.

8/10 Good

Wei Seong

Stayed 2 nights in Feb 2024

6/10 Okay

DIPANJAN

Travelled with family
Liked: Staff & service
My view is that there are a few areas of improvement Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels. Staff: staff was helpful and did their job well This feedback is for the people who are in the management roles so that they can look into these areas. Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
Stayed 1 night in Dec 2023

4/10 Poor

Cecillia Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up. Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wan Kasmawati

Travelled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Pak Yii

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and kids friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
Stayed 4 nights in Dec 2023

6/10 Okay

Gail

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
Stayed 1 night in Dec 2023

2/10 Terrible

S Saraswathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023