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Hotel Soberanis

2.5 star property
Hotel with a 24-hour front desk, a short walk to Plaza 28

Choose dates to view prices

Photo gallery for Hotel Soberanis

Front of property
Hallway
1 bedroom, in-room safe, individually decorated, individually furnished
Meeting facility
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 5 min walk - 0.4 km
  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Plaza 28 - 9 min walk - 0.8 km
  • Plaza Las Americas - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬4 min walk
  • ‪Black Café - ‬5 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Rolandi's - ‬3 min walk
  • ‪11:11 Club - ‬6 min walk

About this property

Hotel Soberanis

Hotel near Plaza 28
Close to Plaza Las Americas, Hotel Soberanis provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
Other perks include:
  • 1 meeting room, a front desk safe and smoke-free property
  • Multilingual staff, tour/ticket information and a banquet hall
  • A 24-hour front desk and luggage storage
Room features
All 77 individually furnished rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free extra beds, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Terraza Soberanis

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 25 April 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun

Frequently asked questions

Is Hotel Soberanis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Soberanis?

This hotel doesn't offer parking.

What time is check-in at Hotel Soberanis?

Check-in start time: 3 PM; check-in end time: 5 AM. After-hours check-in is not available.

What time is check-out at Hotel Soberanis?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Soberanis located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Ceviche Square and Plaza 28. Las Palapas Park and Benito Juarez Municipal Building are also within 10 minutes.

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Hotel Soberanis Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 234 reviews
Rating 8 - Good. 91 out of 234 reviews
Rating 6 - Okay. 66 out of 234 reviews
Rating 4 - Poor. 29 out of 234 reviews
Rating 2 - Terrible. 13 out of 234 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver.
Stayed 4 nights in Jan 2025

8/10

It was good
Stayed 6 nights in Jan 2025

8/10

the hotel is in renovation looks nice, the area is safe, clean room, no complaints.
Stayed 1 night in Nov 2022

10/10

Ok

6/10

El personal en general es muy amable , la limpieza del cuarto es muy bueno pero le doy solo 3 estrellas porque encontramos 2 cucarachas en el cuarto y de evaluación general igual solo 3 estrellas porque la mayoría del tiempo no funcionaba el internet y no se veían los canales en la tv.
Stayed 4 nights in Mar 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Dec 2023

8/10

Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS.
Stayed 2 nights in Nov 2023

2/10

Stayed 1 night in Oct 2023

4/10

Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Stayed 2 nights in Oct 2023

10/10

Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye
Stayed 2 nights in Aug 2023

8/10

Todo bien
Stayed 1 night in Aug 2023

10/10

Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable
Stayed 4 nights in Jul 2023

6/10

8/10

Comodo
Stayed 1 night in Nov 2022

10/10

Stayed 1 night in Oct 2022

6/10

Ojalá le inviertan en mejorarla
Stayed 1 night in Jul 2022

10/10

Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente..
Stayed 1 night in May 2022

2/10

Stayed 3 nights in Apr 2022

2/10

Stayed 1 night in Feb 2022

8/10

Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras.
Stayed 1 night in Jan 2022

6/10

Just average basic accommodation
Stayed 3 nights in Jan 2022

10/10

Excelente relación precio-servicio
Stayed 1 night in Jan 2022

10/10

It was great
Stayed 1 night in Dec 2021