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The Okura Tokyo

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Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of The Okura Tokyo

The Okura Tokyo

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001

Explore the area

  • Popular LocationTokyo Tower15 min walk
  • Popular LocationAkasaka Sacas17 min walk
  • Popular LocationTokyo Midtown6 min drive
  • AirportTokyo (HND-Haneda)26 min drive

Choose dates to view prices

About this area

Tokyo

The Okura Tokyo is located in Minato, a neighbourhood in Tokyo, and is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Disneylandยฎ Tokyo. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window
Map

What's nearby

  • Tokyo Tower - 15 min walk
  • Akasaka Sacas - 17 min walk
  • Shiba Park - 2 min drive
  • Hibiya Park - 2 min drive
  • Tokyo Midtown - 6 min drive

Getting around

  • Shimbashi Station - 2 min drive
  • Kamiyacho Station - 6 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

About this property

The Okura Tokyo

Luxury Tokyo hotel in Minato, near Tokyo Tower
5 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Okura Tokyo offers 508 accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Okura Fitness and Spa has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: JPY 5000 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yamazato
  • Sazanka
  • Toh-Ka-Lin
  • Orchid
  • Nouvelle Epoque

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate plan for children age 11 and younger. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger.
Okura Salon is closed until further notice. Shuttle service is not available until further notice.

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to December 31 2022 (dates subject to change):
  • Business centre

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are available for JPY 12650.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100โ€“200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 44500 per vehicle (one-way)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children 11 years old and younger are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child aged 11 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 78 out of 105 reviews
5 - Excellent 74%
Rating 4 - Good. 18 out of 105 reviews
4 - Good 17%
Rating 3 - Okay. 4 out of 105 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 105 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 105 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and fluent in multiple languages that made out family feel at home! Great view of the city and located near the Tokyo Tower ๐Ÿ—ผ. The rooms were like a home away from home. Many things to do to relay and stay fit inside the hotel. Wonderful experience, great food, and highly recommended if you are looking for a place to get away and treat yourself. The experience is worth every dollar. Looking forward to going back again.
Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff; very helpful and friendly. Very nice gym and pool.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is my 2nd stay in this newly reopen The Okura Tokyo hotel. The hotel itself is pretty perfect as my 1st stay except my reception experience this time. I did not mark down her name but she was rough in her tone whatever questions I asked like I asked why took one more time of my passport photocopy since I was hotel only 1-1/2 months ago. She said she had found my record but it was required, that was it. Then I asked my second question about breakfast whether we can go both Western and Japanese style breakfast, she simply said โ€œof courseโ€, that was it. I find she was not serving true Japanese manner especially compared my 1st stay which was almost perfect, so this time I bring my daughter here.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019