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Aparthotel

Kaam Accommodations

3.5 star property

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Kaam Accommodations in Puerto Morelos offers breathtaking rooftop terrace views. Guests enjoy local and international dishes at El Pirata restaurant and bike rides along the beach. Three outdoor pools and high-speed WiFi throughout enhance the relaxing experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for One Bedroom - 1 King Bed with Sofa bed

Living area

One Bedroom - 1 King Bed with Sofa bed

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms

1 bedroom, premium bedding, down duvets, in-room safe

Family Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 King Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed pool view

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom - 1 King Bed with Sofa bed pool view

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom - 1 King Bed with Sofa bed (Handycap)

Terrace/patio

One Bedroom - 1 King Bed with Sofa bed (Handycap)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Located in Puerto Morelos, Kaam Accommodations is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Xoximilco and Arrecife de Puerto Morelos National Park are also worth visiting. Take an opportunity to explore the area for water adventures such as fishing.
Map
Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580

What's nearby

  • Sand sculpture of Mayan calendar. Truly a work of art!
    Ojo de Agua Beach
    3 min walk - 0.3 km
  • Breathtaking
    Arrecife de Puerto Morelos National Park
    3 min walk - 0.3 km
  • Cancun_PuertoMorelosTownSquare_6260342163
    Puerto Morelos Town Square
    6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative
    6 min walk - 0.6 km
  • San Jose Catholic Parish
    6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • La Sirena Restaurant, Lounge and Sports Bar
    6 min walk
  • Cantina Habanero
    3 min walk
  • Peninsula
    4 min walk
  • Don Ernesto's
    4 min walk
  • Local Coffee + Shop
    1 min walk

About this property

Kaam Accommodations

Along with 3 outdoor pools, this smoke-free aparthotel has a restaurant and a rooftop terrace. WiFi in public areas is free. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite. Each apartment provides a Smart TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
Kaam Accommodations offers 20 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Puerto Morelos aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • El Pirata

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Toaster

Dining

  • A restaurant
  • Room service

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch Smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 9 kg per pet
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 20 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 1600 per vehicle (roundtrip, maximum occupancy 6)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kaam Accommodations Aparthotel Puerto Morelos
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations Aparthotel Puerto Morelos

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Reviews

Kaam Accommodations Reviews

8.4

Very good

9.0

Cleanliness

9.6

Location

9.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 29 out of 57 reviews
Rating 8 - Good. 16 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a wonderful condo style hotel in walking distance to everything. They were super accommodating with our family, and offered a crib/pack and play for our daughter + set us up with the ground floor room so we could sit outside by the pool right next to our room while she napped. It had a nice outdoor closed alcove in the back too, which was great for meals. The staff are friendly, helpful, and easy to reach/contact. Highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities, communication
So comfortable. Large bed with a lovely comforter and pillows. Nice size TV for those moments when you don’t want to sit by the beach. Staff were so friendly and easy to communicate with. Will definitely stay again.
Stayed 7 nights in Oct 2025

10/10 Excellent

I

Liked: Cleanliness, amenities
Well worth the price and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place for a great price. Very close to the beach, restaurants and bars.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was extremely helpful and courteous.
Stayed 11 nights in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, room comfort, communication

A fresh rewarding getaway!

Our stay was awesome. Lots of greetings from pool maintenance personnel, cleaning staff and Fanny was very accommodating!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Gail T.

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very clean and well maintained. There were items in the room which were needed and useful. Staff was very pleasant. The pool, although very small, was very nice with noodles for my 6-year-old granddaughter to play with in the pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

YONGWAN

Liked: Cleanliness, room comfort, communication
We spent almost three weeks in beautiful Puerto Morelos, and this was by far the cleanest place we stayed. It had a mini kitchen and a pool, which made our stay even better. You can walk barefoot to a snorkeling spot, and the area is full of great restaurants. Just a heads-up—it can get a bit noisy until early morning, so earplugs or headphones might come in handy!
Stayed 3 nights in Dec 2024

10/10 Excellent

alfred

Liked: Cleanliness, room comfort, communication
Very helpful staff
Stayed 6 nights in Jan 2024

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although staff was always available by Whatsapp and were very responsive to needs when expressed. We did feel at times that it would have been good to know when staff would be available for questions.
Stayed 8 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities, communication
The property was exactly what you can expect for the price. Pool was very clean. Air condionting in room was excellent. Kitchen had all the supplies if you want to cook. Service was excellent. We arrived early i. The morning the office was closed. We called fanny and ended up waking her up. She was super helpful and rushed over to give us early access at no charge. My fault i should of arranged everything ahead of time. Checkout was super easy and fanny let us checkout very late as we had a night time flight. Location is just a few minutes walk from the beach and downtown. It was super convenient. I would do it again.
Stayed 5 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, amenities
Disliked: Communication
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
Stayed 10 nights in Feb 2024

10/10 Excellent

Suzanne M

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, safe and close to everything.
Stayed 4 nights in Dec 2025

8/10 Good

Hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommends hotel and would stay here again.
Stayed 5 nights in Apr 2025

6/10 Okay

Tracy

Disliked: Cleanliness
Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Genaro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fast booking confirmation and service of the team
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, communication
The showers were awesome, great water pressure and regulation.
Stayed 21 nights in Feb 2023

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean, close to beach, close to stores and restaurants. Very nice people in the area. Thanks!!

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities, communication
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Stayed 1 night in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
Stayed 5 nights in May 2023

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Communication
The place was clean and lots of hot water. Easy access to restaurants and the beach. Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them. We met another couple on our last day that also could not reach the management to check in. I think this is a common problem. So no I wouldn't recommend staying here.
Stayed 5 nights in Dec 2023

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross. In case you are still considering… 3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room. 4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering. 5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky. 6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them. Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Stayed 1 night in Feb 2024

10/10 Excellent

Inglaterra

Liked: Cleanliness, amenities, property conditions & facilities
Todo nos gustó, la atención fue excelente.
Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar…
Stayed 2 nights in Apr 2025

2/10 Terrible

Lidia Lopez

Disliked: Communication
No me permitieron el acceso a la propiedad, exijo el reembolso
Stayed 1 night in Aug 2023