Waldorf Astoria Riviera Maya, an All-Inclusive Experience

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Luxury
5.0 star property
9.4

Exceptional

Oceanfront elegance with fine dining

Elegant and serene, this luxurious property offers spacious rooms with ocean views and private spa tubs. Delight in exceptional dining, a private beach, and impeccable poolside service for an unforgettable stay.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$1,340
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Living area

Room, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront

View from room

Deluxe Room, 1 King Bed, Balcony, Oceanfront

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Oceanfront

A modern living room with a large sofa, a chair, and a coffee table. There is a view of the ocean through a glass door.

Deluxe Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 156 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner

Living area

Suite, 1 King Bed, Balcony, Corner

  • Ocean view
  • 156 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Double Beds, Balcony, Oceanfront

View from room

Presidential Suite, 2 Double Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 156 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room

Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Oceanfront

View from room

Deluxe Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Balcony, Corner (Master Suite, Swim up)

View from room

Suite, 1 Double Bed, Balcony, Corner (Master Suite, Swim up)

  • Ocean view
  • 156 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, (Swim up)

Living area

Room, 1 King Bed, (Swim up)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, (Swim up)

Room

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

A modern hotel room with a large bed, a seating area with a view of the sea, and a wooden accent wall.

Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Roll In Shower)

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Room, 1 King Bed, Mobility Accessible, Balcony (Roll In Shower)

  • Sea view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Balcony (Roll In Shower)

Bathroom

Room, 2 Queen Beds, Mobility Accessible, Balcony (Roll In Shower)

  • Sea view
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony (Connecting Room)

A hotel room with a bed, a nightstand, a wooden wardrobe with multiple compartments, and a minibar with bottles and glasses.

Suite, Multiple Beds, Balcony (Connecting Room)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Multiple Beds, Balcony (Connecting Room)

Minibar

Room, Multiple Beds, Balcony (Connecting Room)

10.0 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed and Two Double Beds (Amai)

Room

Suite, 1 King Bed and Two Double Beds (Amai)

  • Ocean view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

Living area

Suite, 1 King Bed and 2 Two Double Bed rooms (Riviera)

  • Ocean view
  • Sleeps 7
  • 2 Double Beds

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About the area

Located in Cancun, Waldorf Astoria Riviera Maya, an All-Inclusive Experience is in the suburbs and near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Looking to get your feet wet? Snorkelling and swimming adventures can be found near the property. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Two sailboats on turquoise waters with a clear sky.
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.2 km
  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    1 min drive - 0.2 km
  • A variety of dishes in blue and white bowls.
    Xoximilco
    11 min drive - 7.8 km
  • A coastal town with clear turquoise waters, boats, and a beach lined with palm trees and buildings.
    Moon Palace Golf Club
    12 min drive - 8.1 km
  • Grand Outlet Riviera Maya
    10 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Restaurants

  • Lobby Bar
    16 min drive
  • Grand Lobby Bar
    14 min drive
  • the cave
    17 min drive
  • Diamond Club Lounge
    17 min drive
  • Boulangerie
    15 min drive

About this property

Waldorf Astoria Riviera Maya, an All-Inclusive Experience

  • Luxury resort near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Take advantage of an adjacent golf course, a poolside bar and a terrace at Waldorf Astoria Riviera Maya, an All-Inclusive Experience. Tee up with amenities, such as golf lessons, a golf pro shop and golf caddies, at this resort. Indulge in a sports massage, reflexology and a facial at Waldorf Astoria Spa Riviera Maya, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and Pilates classes are offered at the 24-hour gym; other things to do include kayaking. Free in-room WiFi is available to all guests, along with designer shops on-site and a firepit.
  • Other perks include:
    • 2 outdoor pools
    • Free self-parking and valet parking
    • Smoke-free property, golf clubs on-site and a reception hall
    • 5 meeting rooms, a paddleboard on-site and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 173 rooms boast comforts, such as private plunge pools and 24-hour room service, in addition to perks, such as air conditioning and free stocked minibars.
  • Extra amenities include:
    • Bathrooms with showers
    • 55-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Waldorf Astoria Riviera Maya, an All-Inclusive Experience are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All meals, snacks and beverages included
    • 24-hour room service

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkelling
    • Surfing/body boarding

Land activities

  • Fitness facilities

Lessons/classes/games

    • Aerobics
    • Pilates
    • Yoga

Entertainment

  • On-site entertainment and activities

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Frequently asked questions

Does Waldorf Astoria Riviera Maya, an All-Inclusive Experience have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

As of 3 Nov, 2026, prices found for a 1-night stay for 2 adults at Waldorf Astoria Riviera Maya, an All-Inclusive Experience on 16 Nov, 2026 start from S$1,340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldorf Astoria Riviera Maya, an All-Inclusive Experience pet-friendly?

Yes, Waldorf Astoria Riviera Maya, an All-Inclusive Experience allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

Self-parking and valet parking are free at this property.

What time is check-in at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

Checkout is at noon.

Are there all-inclusive benefits at Waldorf Astoria Riviera Maya, an All-Inclusive Experience?

Some rate plans available at this property are all-inclusive.

Where is Waldorf Astoria Riviera Maya, an All-Inclusive Experience located?

Situated by the ocean, this luxury resort is steps away from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Grand Outlet Riviera Maya and Xoximilco are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Waldorf Astoria Riviera Maya, an All-Inclusive Experience Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 219 reviews
Rating 8 - Good. 15 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 6 out of 219 reviews
Rating 2 - Terrible. 6 out of 219 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was luxurious in every way. It’s very quiet though, so if you’re not a fan, skip. But it’s a great way to feel relaxed. And because of it being so quiet, all the staff members are incredibly attentive and remember you by name.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, food is unbelievable, fresh and delicious The room is clean spacious. It’s a very thought out design. Efficient yet allows multiple people to have privacy The only issue was there were no activities No items set to keep people entertained
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in an excellent facility. You can truly relax. The food amazing.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscaled! Clean and great staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stay at the Waldorf Astoria Cancun was an absolute masterpiece of luxury and hospitality. Accommodations: Breathtaking, spacious ocean-view rooms featuring private balconies and deep soaking tubs that combined modern elegance with authentic Mexican craftsmanship. Dining: Consistently exceptional across every venue, highlighted by incredible breakfasts, fresh local seafood, and warm, attentive service. Amenities & Location: The gorgeous multi-tiered pools and pristine beach offered the ultimate relaxation, while the resort's tranquil setting served as a wonderful, peaceful basecamp for our daily family excursions. It strikes a rare balance, offering upscale sophistication that is effortlessly welcoming for families. 5/5 Stars — An unforgettable tropical escape.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent food
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waldorf Astoria Riviera Maya in Cancun surpassed all my expectations! The entire staff was welcoming and accommodating right from the moment we checked in. The beautiful hotel scream luxury as soon as you walk in The rooms were extremely clean, and the view of the ediface is spectacular , quite and peaceful. The breakfast at Chaya restaurant was so good, My family loved it. I highly recommend this hotel ,its worth every penny and more. A very big Thank you from the FRIMPONG family to the entire staff for this amazing experience . Y'all Rock!!!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay at the Waldorf. The hotel was very clean and serene, the staff was attentive and the restaurants were very good. We wished we could stay longer but we will be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms nice and clean Great people!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Excellent accommodations. Wonderful restaurants
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, fresh Riviera Maya property. Great ocean views, although little if any beach to enjoy and except for a handful of unpromoted kayaks, no watersports. If you are visiting Cancun for warm weather and great hospitality this is your spot. If you are looking for authentic Mexican culture, a sprawling resort style pool, big palapa and some lively music this may not be your fit...this is Orlando south.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was absolutely amazing. From the moment you entered the lobby to the moment I left, I was pleasantly surprised by the staff and their attentiveness to details. They were friendly, helpful and knowledgeable. The rooms were also very spacious and had a ton of upgrades including a stunning view overlooking their pool and the beach. Everything was incredibly clean. I would definitely return back to this hotel next time!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was amazing, service outstanding
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! Very clean. Beautiful views. Incredible food. Exceptional service. Perfect place for my family to relax.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot. Highly recommend. Food was outstanding and the yoga classes with Veronica were devine. Beautiful pool area.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. Absolutely spotless, attentive staff, beautiful pool and facilities. Ocean view rooms with balcony soaking tubs. Daily yoga with Veronica was amazing!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Service amazing
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The resort is lovely, rooms are spacious and beautiful and beds very comfortable. The only place this resort needs to improve, is service at the restaurants - it is just too slow - this was at every restaurant, which is disappointing as the food is top notch.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and property are outstanding!! Loved the large rooms and very comfortable bedding and amenities.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Next level. Best service from entry to exit.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Service and staff were amazing.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very quiet and pristine. Very safe and secluded. Extremely clean and staff are excellent. Every room has an ocean view and a jacuzzi hot tub on the balcony. Rooms don't have microwaves or mini frig to store food. The spa is nice. Three good restaurants on site. Two infinity pools. Limited beach space. Not the resort for large sandy beach.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

This was a great property staff was attentive resort was beautiful no complaint will defenitly return again
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
Stayed 4 nights in Aug 2025