Hilton Cardiff

Photo gallery for Hilton Cardiff

Primary image
Pool
32-inch flat-screen TV with digital channels
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Hilton Cardiff

Hilton Cardiff

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Kingsway, Cardiff, Wales, CF10 3HH

Explore the area

  • Popular LocationCardiff Castle3 min walk
  • Popular LocationPrincipality Stadium6 min walk
  • Popular LocationCardiff Bay17 min walk
  • AirportCardiff (CWL-Cardiff Intl.)37 min drive

Choose dates to view prices

About this area

Cardiff

Located in Cardiff City Centre neighbourhood, Hilton Cardiff is connected to a shopping centre. Cosmeston Lakes Country Park and Porthkerry Country Park reflect the area's natural beauty and area attractions include Techniquest and Cardiff International Sports Village. Barry Island Pleasure Park and Newport Wetlands are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Cardiff City Hall - 4 min walk
  • Principality Stadium - 6 min walk
  • Cardiff Bay - 17 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 38 min drive

About this property

Hilton Cardiff

4.5-star luxury hotel in the heart of Cardiff City Centre
At Hilton Cardiff, you can look forward to a corner/local shop, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to aromatherapy, a massage or a body wrap at Schmoo in the City, the on-site spa. The on-site restaurant, Grey Restaurant, features local cuisine. In addition to car hire on site and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • Breakfast (surcharge), self-parking (surcharge) and a ballroom
  • 7 meeting rooms, multilingual staff and a lift
  • Tour/ticket information, a computer station and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Hilton Cardiff have thoughtful touches, such as 24-hour room service and laptop-compatible safes, in addition to amenities, such as air conditioning and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Bulgarian, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and public transport

  • Secured covered self parking on site (GBP 25 per day)
  • Free off-site parking within 164 ft

Food and drink

  • To-go breakfast available for a fee daily 7 AMโ€“10 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Grey Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3651 square feet)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Covered self-parking fee: GBP 25 per day
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Is Hilton Cardiff pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 19 Aug,2022, prices found for a 1-night stay for 2 adults at on 11 Sept,2022 start from S$159.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Cardiff?

Self-parking is available for GBP 25 per day. There is free parking nearby.

What time is check-in at Hilton Cardiff?

Check-in begins at 3 PM.

What time is check-out at Hilton Cardiff?

Checkout is at noon. Late checkout is available for a fee.

Where is Hilton Cardiff located?

Located in Cardiff City Centre, this luxury hotel is within 2 mi (3 km) of Queen Arcade, Principality Stadium, and Cardiff Bay. Cardiff Castle and New Theatre are also within 5 minutes. Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 10 minutes.

Can I cancel my reservation for free at Hilton Cardiff and receive a full refund?

Yes, Hilton Cardiff offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Cardiff cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 479 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 308 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 126 out of 1000 reviews
3 - Okay 13%
Rating 2 - Poor. 60 out of 1000 reviews
2 - Poor 6%
Rating 1 - Terrible. 27 out of 1000 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service
The room we stayed was full of cigarettes smell, thought Hilton worldwide is smoke free!! Very disappointing.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service
bad service special receptionist attitude very rude not helpful never go back again.
Stayed 2 nights in Jul 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. It was great to be able to access the health club. The room was large with a good layout, however the bed was too hard for me. Also, the bathroom smelled like smoke. I couldnโ€™t connect to the WiFi.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to city centre
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfortable and clean. The shower was excellent but could be made even better by having somewhere to put toiletries whilst showering. I was unable to get the lamp on the desk area near the kettle to work in room 110.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with partner
Location was great,
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced. Great location. Desk staff friendly. Gave us new towels if used rather than asking if weโ€™re happy to reuse them for our stay. Second floor hallway smells strongly of chlorine but thankfully not in the room.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was the potential for a lovely view over gardens from our room. The potential was lost however because the windows to our room were absolutely filthy.
Stayed 3 nights in May 2022