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Reviews of Casa La Merced by Mustique

3.5 out of 5
Casa La Merced by Mustique
Calle de Don Sancho36'165, Cartagena

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 29 reviews" "
Rating 8 - Good. 1 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafeesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Portia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent house/hotel. This is not your typical hotel. It is a stunning house in the moorish riyad style run by a hotel company. Hence there is no lobby in the traditional way one would expect of a hotel. All areas are communal - dining area, bar, terraces. The décor is impeccable, all in white and rattan contrasted with plants and a central blue pool which highlights the ambiance of the house. The only problem is that the house does not have an elevator. Service is very good. The rooftop terrace has a small jacuzzi and views if the Teatro Heredia and ocean.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nathalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023
Response from Esthefany M, Coordinadora de Reservas on 14 Jul,2023
Estimado Sr. Nicolás,Agradecemos haberse tomado su tiempo en compartir su experiencia en nuestra propiedad, la cual fue agradable.Bienvenido siempre a esta, su casa!

10/10 Excellent

Nella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was impeccable! They treated us like we were family and made us feel like we were the only guests in the entire hotel. Such a beautiful space, great food and even better service. Thank you for an amazing experience!
Stayed 4 nights in Nov 2022

10/10 Excellent

Eric Josef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10 Excellent

Marcia

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dream come true for anybody who is looking to have a quiet, luxurious and a super spoiled vacation. Everyone and I mean everyone on their team is so helpful and polite. The property is located right next to the beach so the view is captivating. It’s walking distance from everywhere in the walled city. Their breakfast is too good and so filling that you don’t feel hungry until late afternoon. You can take my word for it that you will absolutely love the vibe of this wonderful boutique hotel. I am definitely coming back again!
Stayed 3 nights in May 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The charm, location, staff, food quality were all 5 stars! Will definitely return! Thanks for Nelson and Tomi for taking great care of our needs!
Stayed 2 nights in May 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem. It is well located, staff goes above and beyond and the place is beautiful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention to detail. Their breakfast is amazing and varied (Arepa de huevo is a must). The hotel is very quiet and peaceful. Staff is welcoming, friendly and very knowledgeable about the city. They had great restaurant recommendations and assisted us getting reservations. Unbeatable location.
Stayed 4 nights in Mar 2022

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel. Excellent service, and located nicely with in the walled city. Easy to walk to restaurants and historical features.
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2020

10/10 Excellent

Ingrid Romaneli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Marta Eugenia de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, personal muy atento, superó nuestras expectativas!!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal p disfrutar la ciudad amurallada de Catagena
Un espacio lindo y acogedor para disfrutar la hermosa ciudad amurallada de Cartagena.
Stayed 2 nights in Sep 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño pero muy acogedor. En general muy limpio y con muchos detalles que lo hacen sentir a uno a gusto. El desayuno incluido es rico y bien servido. La ubicación del hotel es excelente para conocer la ciudad amurallada a pie. El personal es muy amable. Lo recomiendo ampliamente.
Stayed 3 nights in Jul 2022
Response from Equipo Mustique on 26 Jul,2022
Muchas gracias por tomarse su tiempo para compartir su comentario Sr. Eduardo. Es satisfactorio para nosotros que haya tenido una excelente estancia. Bienvenido a esta, su casa!

10/10 Excellent

Francisco, Los Mochis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy limpio y excelente ubicación el personal muy atento siempre están dispuestos para ayudar en lo que necesites lo recomiendo para pasar unos días en Cartagena
Stayed 3 nights in Nov 2021
Response from Equipo Mustique on 30 Nov,2021
Estimado Sr. Francisco, Ha sido un placer para todo el equipo de Mustique haberlo tenido como en casa, nos hace muy feliz saber que tuvo una agradable experiencia. esperamos tenerlo de regreso nuevamente.

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel mágico y discreto!
El hotel me gusto mucho, lo stilo y el design son muy lindos, simples y sofisticados a la vez. El personal del hotel es muy gentil y atento. Yo voy a recomendarlo a mis amigos.
Stayed 2 nights in Jan 2020
Response from Coordinadora de Reservas on 10 Feb,2020
Estimada Sra. Giovanna, Muchas gracias por su comentarios, es importante para nosotros saber que tuvo una excelente estancia en nuestro hotel, esperamos tenerla en, esta su casa en una futura oportunidad.