Authentic Ryokans In Karuizawa

"Wonderful we have a great time Cleaning is good staff is nice good location "

"Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay"

"Really great onsen space! Lovely staff and the breakfast was delicious. Provided shuttle to Jigokudani Park. Great stay at Masuya"

"Amenities, food and staff are amazing"

"The location was amazing and the staff was extremely helpful."

"We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. "

"Excellent stay, everything you need within the hotel, onsen is excellent. "

"Friendly staff, great amenities"

"The staff was courteous and the food was delicious."

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"