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Refugia Chiloé

3.5 star property
Beachfront, with full-service spa

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Photo gallery for Refugia Chiloé

Fireplace
Indoor pool, outdoor pool, pool loungers
Front of property – evening/night
Interior
Beach/ocean view
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Spa
  • All-inclusive
  • Pool

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Rilan

1 bedroom, premium bedding, down duvets, pillow-top beds

Rilan

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Pullao

1 bedroom, premium bedding, down duvets, pillow-top beds

Pullao

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
Premium bedding
Pillow-top bed
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
Sector San Jose, Castro, 5700000

What's nearby

  • Tongoy Beach - 19 min drive - 10.7 km
  • Yumbel Peasant Fair - 29 min drive - 21.7 km
  • MAM Chiloé - 29 min drive - 22.3 km
  • Church of San Francisco - 30 min drive - 22.7 km
  • Costanera Castro - 30 min drive - 22.7 km

Restaurants

  • ‪Palafito Sabores de Mi Tierra - ‬27 min drive
  • ‪El Mercadito - ‬27 min drive
  • ‪Restaurant Travesía Chiloé - ‬28 min drive
  • ‪Rucalaf - ‬16 min drive
  • ‪Restaurant Palafito - ‬28 min drive

About this property

Refugia Chiloé

Hotel by the ocean
Consider a stay at Refugia Chiloé and take advantage of a free breakfast buffet, a free return airport shuttle and a terrace. This hotel is a great place to bask in the sun with a beachfront location, rowing and kayaking. Treat yourself to aromatherapy, hydrotherapy or a massage at Uma Spa, the on-site spa. Enjoy on-site activities, such as boat tours and horse riding. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a firepit and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking
  • Free bike hire, access to a nearby indoor pool and a vegetable garden
  • Tour/ticket information, books and water sports equipment
Room features
All guest rooms at Refugia Chiloé include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Refugia Chiloé are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included

Water activities

Kayaking

Land activities

Cycling
Spa facilities
Limited spa services
Off-site tours

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Other inclusions

Transport to off-site activities

Languages

English, Spanish

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  • Free WiFi
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  • Air conditioning
10.0 out of 10, Exceptional, 5 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 29 May 2025 to 2 October 2025 (dates subject to change).
The property is closed between 3 May and 2 October.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

Does Refugia Chiloé have a pool?

Yes, this property has an indoor pool and an outdoor pool. The swimming pool is closed seasonally each year from May 3 until October 2.

Is Refugia Chiloé pet-friendly?

No, pets are not allowed at this property.

How much is parking at Refugia Chiloé?

Self-parking is free at this property.

What time is check-in at Refugia Chiloé?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Refugia Chiloé?

Checkout is at 11 AM.

Does Refugia Chiloé provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9:00 AM to 6:00 PM on request.

Are there all-inclusive benefits at Refugia Chiloé?

Some rate plans available at this hotel are all-inclusive.

Where is Refugia Chiloé located?

Nestled on the beach, this Castro hotel is within 9 mi (15 km) of Tongoy Beach, Yutuy Beach and Parque Alto Muro Aventura. Nuestra Senora de los Dolores Church is 7.4 mi (11.9 km) away.

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Refugia Chiloé Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
This review was submitted before 2018 and has not been verified.

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017