"Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night."
"Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Bestes Hotel auf unserer vierwöchigen Reise. Super freundliches, hilfsbereites Personal, sehr sauber, exzellentes Frühstück und herausragende Lage. Wir haben uns sehr wohl gefühlt
Bestes Hotel auf unserer vierwöchigen Reise. Super freundliches, hilfsbereites Personal, sehr sauber, exzellentes Frühstück und herausragende Lage. Wir haben uns sehr wohl gefühlt
Thu
Reviewed February 9, 2026Reviewed February 9, 2026
We stayed only one night at Tru by Hilton but the experience was great. Excellent location, nice views of Ha Long, nice & clean rooms which look brand new. Highly recommended to anyone planning to stay on the mainland.
We stayed only one night at Tru by Hilton but the experience was great. Excellent location, nice views of Ha Long, nice & clean rooms which look brand new. Highly recommended to anyone planning to stay on the mainland.
Alisa Premier Cruise is the best boat in Halong Bay when comparing with other we saw. We had a great trip and everything was just perfect. Delicious food, so friendly staff and nice & clean cabin. Confident to recommend this boat.
Alisa Premier Cruise is the best boat in Halong Bay when comparing with other we saw. We had a great trip and everything was just perfect. Delicious food, so friendly staff and nice & clean cabin. Confident to recommend this boat.
POMMY
Reviewed December 16, 2017Reviewed December 16, 2017
The staff was friendly & polite, the room were clean and we love the cruise. The set dinner wasn’t to my liking but that’s more of a personal taste since they must cater do all different nationalities. Thank you so much.
The staff was friendly & polite, the room were clean and we love the cruise. The set dinner wasn’t to my liking but that’s more of a personal taste since they must cater do all different nationalities. Thank you so much.
Stanley
Reviewed October 12, 2025Reviewed October 12, 2025