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Reviews of Hotel Suisse

3 out of 5
Hotel Suisse
Rue du village 55, Champery, VS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 64 reviews" "
Rating 8 - Good. 19 out of 64 reviews" "
Rating 6 - Okay. 2 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff
The hotel is very central in Champéry but what makes this hotel so good is the staff. Their helpfulness and friendliness should be the aim of every other hotel staff - I can’t speak highly enough about them all.
Stayed 5 nights in Mar 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a wonderful stay - the room was comfortable, the staff is very friendly, and the breakfast included has a lot of delicious options. Highly recommend
Stayed 2 nights in Apr 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, Traditional Hotek
Hotel Suisse is a charming, traditional hotel in the heart of Champery. An excellent location for the cable car and for all restaurants & bars
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very welcoming and helpful staff, beautiful surroundimgs
Stayed 2 nights in Feb 2020

10/10 Excellent

Jason, Boulder, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with incredible views of the Dents du Midi. The rooms are clean and comfortable and feel updated. Best of all, the staff is super friendly and helpful. As a bonus to non- French speakers, they speak perfect English.
Stayed 2 nights in Jul 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Team Hotel Suisse on 30 Apr,2019
Dear Alexandre, Thank you for your review! :) Best Regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Team Hotel Suisse on 7 Mar,2019
Thank you Robert! It was a pleasure having you with us during your stay! We hope you arrived well at home and we look forward to welcoming you again soon! Regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lads and dads skinholiday
Well located. Great cakes. Adjoining bar. Staff couldn’t do enough.
Stayed 3 nights in Feb 2019
Response from Team Hotel Suisse on 25 Feb,2019
Thank you so much Stephen!! Was absolutely awesome having you here! See you for your next trip hopefully, for more fun :) Regards

10/10 Excellent

Sam, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with personal service. We stayed for two nights in the summer (slower season) and they helped get us a table at a restaurant and gave us suggestions on things to do. One staff member even offered to drive us to a restaurant up the mountain before we found out the restaurant didn't have an open table that night. She also made sure that breakfast would be set up in time for our early departure. Great stuff! We would definitely stay again!
Stayed 2 nights in May 2018
Response from Lara on 11 Jul,2018
Dear Sam, Thank you so much for your kind review! It means a lot to us that you liked our hotel and we really hope to welcome you back soon :) Kind regards, Lara and Team Hôtel Suisse

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely authentic hotel
Great hotel. Very friendly staff. Couldn’t have been easier or better for our short ski trip. Lovely breakfast with plenty of choice. And a great little bar too.
Stayed 4 nights in Feb 2018
Response from Berra on 17 Apr,2018
Thank You very much :) Hope to see you again soon...

10/10 Excellent

Richard, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming village hotel
Hotel Suisse, is a traditional village hotel in the centre of Champéry. The staff are all delightful and very friendly. The afternoon tea is a really welcome bonus and the breakfast is traditional and plentiful (but not many hot options without a specific request). I like the fact that it is in the centre of the village but is about 400m from the cable car after a day's skiing. The rooms are warm, comfortable and clean but slightly on the small size. I have used the hotel before and look forward to coming back.
Stayed 3 nights in Jan 2018
Response from Lara on 10 Feb,2018
Dear Richard, Thank you very much for your kind review! It pleases us very much that you had a good time here at the Hôtel Suisse ! We look forward to welcoming you again :) Take care and kind regards, Team Hôtel Suisse

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous comfortable hotel.
A family run hotel with a wonderful friendly charm. The staff are extremely friendly and accommodating. We had two vegan daughters and the staff bought extra breakfast food in to suit them. The rooms were spotless and the beds comfortable and we require firm mattresses which we had. Slept so well!! We would highly recommend this lovely hotel and it is in a great location also. We will definitely return and would highly recommend this hotel to anyone who wishes to stay in Champery.
Stayed 8 nights in Dec 2017
Response from Lara on 8 Jan,2018
Thank you very much for this kind review! We had an amazing time hosting you at Hotel Suisse and look forward to welcoming you again! =)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely centrally located hotel with great team
The team at Hotel Suisse could not have been more friendly helpful or accommodating from enquiries prior to the trip until arrival, and even arranging airport transfers, ski passes and ski lessons. I would highly recommend.
Response from Team Hotel Suisse on 13 Nov,2018
Thank you so much for your kind words! Hopefully, next time you'll stay with us we'll manage to make a 5/5 experience for you and your family! Best Regards from Champéry

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not do enough for us. Great time.

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
I had an enjoyable short stay. Room was nice and clean. Good breakfast and friendly staff
Response from Team Hotel Suisse on 13 Nov,2018
Thank you Irina! Nice hosting you too! See you soon :)

8/10 Good

James, St. Louis, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, friendly place.
The setting is incredible. Beautiful mountain views, easy to get to by train. The staff was friendly and helpful. The rooms are clean and adequate, beds are nice, TV has lots of channels (although that's not really what you're here for if you're coming to Champéry).
Response from Team Hotel Suisse on 13 Nov,2018
Thank you so much for your comments! :) Hopefully, next time we'll make a 5/5 when you visit! :) Best Regards from the mountains

8/10 Good

Stephen, the Geneva area

Liked: Cleanliness, property conditions & facilities, room comfort
A Nice Stay In Champery
It was, for the most part, a very nice stay. Our only complaint would be that the WiFi wasn't really available in the room. In order to use it from our room, we had to stand in the open doorway. We also found the breakfast to be a bit limited. Otherwise, everything was excellent.
Response from Team Hotel Suisse on 13 Nov,2018
Dear Anonymous, We took your comments in great consideration and wanted to tell you that we improved our Wifi connection as well as our brekfast offer. We hope to see you again soon! Best Regards from champéry

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend
Very friendly and helpful staff, lovely cosy hotel. Bar staff persuadable to put on the 6 nations rugby on the TV. Close to lots of lovely restaurants. Champery is a charming Swiss Village.

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhiges Hotel, Personal extrem freundlich und hilfsbereit, tolles Frühstück
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Gut
Sehr freundliches Personal Typisch Schweizer Preis Leistungsverhältnis: also teuer.
Stayed 1 night in Apr 2023

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Rose-Hélène

Stayed 2 nights in Aug 2022

8/10 Good

Hugo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der sehr freundliche herzliche Empfang an der Rezeption. Sauberkeit, Hotel ist einfach aber sehr schön renoviert. Sehr feine hausgemachte Konfitüre, etc. Centrale Lage
Stayed 1 night in Jun 2022

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons particulièrement apprécié la gentillesse du personnel
Stayed 1 night in Oct 2021

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique Hotel au coeur le la ville. Personnel le plus agréable qu'il m'ait été donné de rencontrer depuis fort longtemps. Toutes commodités accessibles à pied. Tres bon restaurant à proximité. Je recommande vivement cet établissement.
Stayed 1 night in Sep 2021

10/10 Excellent

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Jon, Biel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and accomodating. The room was nice, comfortable, and had a great view. The location was good. Price was reasonable for what one received.
Stayed 1 night in Sep 2020
Response from Lara on 23 Sept,2020
Dear Jon, Thank you very much for your kind review! We look forward to seing you again and wish you a nice day!

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いつもスイスではよく利用させて頂きます。 快適に過ごせました。
Stayed 6 nights in Jul 2020
Response from Lara on 28 Jul,2020
Thank you! We look forward to seeing you again :)

10/10 Excellent

jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
que du bonheur
Un accueil super chaleureux : cela fait du bien durant cette pandémie !
Stayed 1 night in May 2020
Response from Camillia on 23 May,2020
Chère Madame Gay, Je vous remercie pour votre très gentil message, c'était un plaisir de vous accueillir chez nous! A bientôt et bon weekend,

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ôt très agréable
Le personnel était d’une gentillesse vraiment incroyable. Merci à ces dames. L’extérieur est un peu vieillot mais les chambres et sdb sont modernes et très agréables.
Stayed 1 night in Apr 2020
Response from Lara on 23 May,2020
Cher Jean-Luc, Je vous remercie pour le super commentaire! C'était un plaisir de vous accueillir et à une prochaine j'espère! Bon week-end :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Preis-Leistung
Super Frühstück und Zimmer. Preis Leistung ist sehr gut
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très sympathique et qui fait tout pour satisfaire les clients
Stayed 1 night in Aug 2019

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Team Hotel Suisse on 30 Apr,2019
Thank you! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Team Hotel Suisse on 7 Mar,2019
Thank you so much for your nice rating!! We hope to be able to welcome you again very soon in our hotel! Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons particulièrement apprécié le thé offert entre 16h et 18h ainsi que les délicieuses pâtisseries qui l'accompagnaient.
Stayed 2 nights in Feb 2019
Response from Team Hotel Suisse on 15 Feb,2019
Très cher Visiteurs, merci pour ce gentil message. Nous espérons vous revoir bientôt dans nos belles montagnes! Cordialement, L'équipe de l'Hôtel Suisse

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Rustig hotel met mooie geschiedenis in hartje dorp. Vervoer naar skiliften zou beter geregeld kunnen worden.
Stayed 3 nights in Feb 2019
Response from Team Hotel Suisse on 13 Feb,2019
Beste gast, Bedankt voor je lieve woorden. We zijn blij dat je het leuk vond om bij ons te blijven. Het spijt me dat de shuttletrein die je naar de skilift brengt niet aan je verwachtingen voldoet. Ik kijk ernaar uit u binnenkort opnieuw te verwelkomen in ons etablissement. Vriendelijke groeten,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Team Hotel Suisse on 13 Nov,2018
Dear Peter, Thank you very much for your kind note! We hope to host you again very soon! Best Regards from the mountains, your Team at the Hotel Suisse

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Lara on 11 Jul,2018
Dear M. Anonymous, Thank you very much for your review!! We are happy that you liked your stay and hopefully we'll see you again soon (whoever you are ;) ) Kind regards, Lara and Team Hôtel Suisse

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sehr freundliches Personal,hübsche Zimmer,leider TV alle Sender auf französischer Sprache.
Stayed 3 nights in Apr 2018
Response from Team Hotel Suisse on 13 Nov,2018
Vielen Dank für Ihre Kommentare! Zögern Sie nicht, bei Ihrem nächsten Besuch unsere Mitarbeiter zu bitten, Ihnen die Kanäle in Deutsch und Englisch zur Verfügung zu stellen. Wir haben viele deutsche und schweizerdeutsche Sender für unsere Kunden. Wir freuen uns darauf, Sie bei Ihrer nächsten Reise noch besser zu unterstützen, Mit freundlichen Grüßen

8/10 Good

Pia, Pieterlen,Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein, gemütlich und freundlich. Sehr Zentral gelegen.
Stayed 1 night in Mar 2018
Response from Berra on 17 Apr,2018
Merci :)