Hotels with Swimming Pools in Chester

"bedding and towels all very clean but the room it’s self needed a deep clean, dust everywhere, if you moved the bed the dust was thick, hadn’t been cleaned properly in a very long time. It’s as if they had taken loads of bookings and opened parts of the hotel that perhaps weren’t used on a regular basis"

"Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become."

"Room was recently renovated, modern and clean which overlooked the spa gardens. Staff were friendly and helpful. Breakfast was great. Only downside was unfortunately, likely due to the age of the property the room directly above had very squeaky floorboards which disrupted our sleep. "

"Must have been given a room that dogs have stayed in as my eyes were itching within an hour of settling in to the room followed by sneezing fits. Woke up the next day, more sneezing and completely bunged up. My wife also mentioned she could smell urine in the room so wasn’t the most comfortable of stays. The room looked like it had just been redecorated and bathroom refurbed so no complaints there. Just think any hotel accommodating dogs need to consider customers who have allergies to pets to ensure they are given a pet free room. "

"Breakfast was good although late with my wifes Breakfast "

"Great breakfast, ample parking, staff courteous "

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"Booked a double room for 2 nights with pull out bed for my son - his bed wasn’t made up when we arrived - check in staff were rude and disinterested. Walls very thin, reception areas and restaurant nice, first floor, our room and pool area and changing rooms shabby and in desperate need of a deep clean, lick of paint / update. Service slow and ineffectual on several occasions. Several time staff just weren’t there. Surprise £34 charge to park the car in the hotel’s own carpark for two nights (wasn’t outlined on the booking site or confirmation) All in all an overpriced, 2.5 star-ish experience. Bizarre for a crowne plaza / IHG hotel where I’ve usually had decent experiences. "

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "