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Reviews of Warwick Hotel

3 out of 5
Warwick Hotel
East Bay, Cheung Chau

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 601 reviews" "
Rating 8 - Good. 290 out of 601 reviews" "
Rating 6 - Okay. 105 out of 601 reviews" "
Rating 4 - Poor. 48 out of 601 reviews" "
Rating 2 - Terrible. 23 out of 601 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service
Breakfast can be better.
Stayed 1 night in Mar 2024

8/10 Good

randolph

Stayed 1 night in Dec 2023
Response from Hero Leung, Executive Assistant Manager on 2 Jan,2024
Dear Randolph, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

8/10 Good

Shing Fung

Stayed 1 night in Dec 2023
Response from Hero Leung, Executive Assistant Manager on 18 Dec,2023
Dear Shing Fung, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

Ching see

Stayed 1 night in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 18 Dec,2023
Dear Ching See, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

8/10 Good

Siu King

Stayed 1 night in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 18 Dec,2023
Dear Siu King, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

8/10 Good

Joanne Lai Yin

Disliked: Cleanliness
Response from Hero Leung, Executive Assistant Manager on 30 Nov,2023
Dear Joanne, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

Shui Sang

Stayed 2 nights in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 22 Nov,2023
Dear Shui Sang, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high standard hotel with some rooms having an excellent view over the neighbouring beach.
Stayed 6 nights in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 20 Nov,2023
Dear Ross, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments about our excellent hotel views and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

Wai Chuen

Stayed 1 night in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 20 Nov,2023
Dear Wai Chuen, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel I have ever seen!! Never go there.Terrible customer service!
Stayed 1 night in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 20 Nov,2023
Dear Alex, we appreciate your feedback regarding your stay at Cheung Chau Warwick Hotel. We have shared this valuable experience with our team immediately to ensure improvement upon our customer service for the future. We hope to welcome you back again and provide a better time in your next vacation!

8/10 Good

Cheungman

Stayed 1 night in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 14 Nov,2023
Dear Lau, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

6/10 Okay

Angelina

Disliked: Property conditions & facilities
Hotel is out-dated, breakfast is expensive. My room’s air conditioning can only either turn on OR off, unable to control temperature. When it was really cold, I can only turn it off during night time then a terrible smell in the room and even woke me up as it affected my breathing problem. The view from the room was really nice, I heard some pounding sounds from above during late night.
Stayed 3 nights in Nov 2023
Response from Hero Leung, Executive Assistant Manager on 11 Nov,2023
Dear Angelina, we appreciate your feedback regarding your stay at Cheung Chau Warwick Hotel. We have shared this valuable experience about the air conditioning and breakfast options with our team immediately to ensure improvement upon for the future. We hope to welcome you back again and provide a better time in your next vacation!

8/10 Good

Ngan On

Stayed 1 night in Oct 2023
Response from Hero Leung, Executive Assistant Manager on 24 Oct,2023
Dear Ngan On, we sincerely appreciate your kind feedback about your stay with us. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

Sue

Stayed 1 night in Sep 2023
Response from Hero Leung, Executive Assistant Manager on 25 Sept,2023
Dear Sue, we sincerely appreciate your kind feedback about your stay with us. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

Sue

Stayed 1 night in Sep 2023
Response from Hero Leung, Executive Assistant Manager on 25 Sept,2023
Dear Sue, we sincerely appreciate your kind feedback about your stay with us. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

4/10 Poor

lamchanwai

Stayed 1 night in Aug 2023
Response from Hero Leung, Assistant Executive Manager on 30 Aug,2023
Dear Lam, we appreciate your feedback regarding your stay at Cheung Chau Warwick Hotel. We have shared this valuable experience with our team immediately to ensure improvement upon for the future. We hope to welcome you back again and provide a better time in your next vacation!

10/10 Excellent

Singh

Stayed 1 night in Jun 2023
Response from Hero Leung, Executive Assistant Manager on 21 Jun,2023
Dear Singh, We sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive rating and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

10/10 Excellent

KA LOK

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hero Leung, Executive Assistant Manager on 8 Jun,2023
Dear Ka Lok, we sincerely appreciate your kind feedback about your stay with us. It is a pleasure to receive positive comments and we will share them with our team. Thank you for your post and we look forward to welcoming you back to Cheung Chau Warwick Hotel soon!

8/10 Good

SUK YEE

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
酒店職員很友善，並熱心幫忙，還給予免費升級到海景相連房，地下茶樓食物很讚，比市區很多酒樓還更好，只是房間清潔度仍有待改善的地方，浴缸仍有前房客留下的沙石，去水位有沙阻塞未能去水，洗手間有發現煙灰等等。
Stayed 1 night in Jan 2023

2/10 Terrible

mun yee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you want the view only then go for it. So ask yourself are you going to stay in the room the whole day just for the view. Cheong Chau is an island, one can get beautiful seaview outdoor. We did not book this place for the view from the balconey. We wanted twin beds which is not easy to find in the abnb on the island. The bathrooms are really dirty and some of them are clogged. Can see dust everywhere on table tops. Simply put if we can find 2 twin rooms elsewhere, we wouldn't stay there. Did read reviews contributed by others who have been there and we were sort of prepared metally.

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

A Lok

Stayed 1 night in Jun 2022

10/10 Excellent

SIU LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Man Kit

Stayed 1 night in Apr 2022

6/10 Okay

SIU PONG LOUIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
舊，實在太舊。四十多年的酒店，沒有大翻新根本唔可以住人。其實只係因為獨市生意，所以先可以生存咁耐。
Stayed 1 night in Apr 2022

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2022

6/10 Okay

King Ho

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old, basic & not very clean. The only selling point was the seaview.
Stayed 1 night in Jan 2022

6/10 Okay

Tracy

Stayed 2 nights in Nov 2021

8/10 Good

Kit Ying Daisy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax trip
Good experience
Stayed 1 night in Nov 2021

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need renovation!
Stayed 1 night in Nov 2021

6/10 Okay

Ho Man Rosa

Liked: Room comfort
Convenient hotel to visit Cheung Chau
The hotel is old yet we think it is not as bad as some of the comments indicate. The location is great. The room facilities are basic and yet adequate for our one-day’s stay. And bed is comfortable.
Stayed 1 night in Nov 2021

4/10 Poor

Sheikh Taslim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative! - Bathroom was not cleaned, smelly - Water was not passing while taking bath, very nasty ... - the tap was broken though the water was coming - bathroom lock was not working properly - No bathtub, the bathroom curtain was smelling very bad. - The paid breakfast was very selective. - Wifi is verrrrrry pooooor. Careful if you need wifi! Positive! - the position of the hotel: fantastic - sea view: stunning - service persons were very helpful - Spacious. The hotel authority can take care of these negative sides of my review easily. I think they are not serious and someway have ignorance.
Stayed 1 night in Oct 2021

8/10 Good

delia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Chi Fai

Travelled with family
Liked: Staff & service
Disliked: Amenities
good view
Stayed 1 night in Oct 2021

6/10 Okay

Ka kan

Travelled with family
Stayed 1 night in Oct 2021

4/10 Poor

Erik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Condition to be improved
Facilities condition need to be improved.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Warwick hotel. The balcony was a real treat and we opted for the balcony breakfast which was delicious.
Stayed 2 nights in Sep 2021

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Property conditions & facilities
No vending machine nor ice machines. People staying here need to be nimble—nothing up the Olympic hill of a entrance for handicapped people…needs to update greatly!
Stayed 3 nights in Sep 2021

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Hung

Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
設施太舊，冷氣機滴水嚴重；但服務態度尚可。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very well located with a beautiful view of the beach and South China Sea
Stayed 4 nights in Jun 2021

8/10 Good

Fenton

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family weekend
Pretty basic, but good for a weekend getaway with kids
Stayed 1 night in Jun 2021

10/10 Excellent

Suk yung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

laura

Stayed 1 night in Jun 2021

8/10 Good

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. A big improvement since my last stay 3-4 years ago.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Great location and views over the beautiful beach. The hotel is showing signs of disrepair and it's evident some maintenance needs to be done. Still, just as a place to sleep it's hard to beat the views from the balcony at night!
Stayed 1 night in Jun 2021

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2021