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Reviews

4.3 / 5Excellent
2,845 reviews

Amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Citygate Outlets
    4 min walk
  • Popular Location
    Tung Chung New Development Ferry Pier
    9 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    5 min drive
  • Popular Location
    AsiaWorld-Expo
    7 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Premier Room (Executive)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Single Bed
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Single Bed
    More details
  • Premier Room, 2 Single Beds, Executive Level (Executive)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Suite, 1 King Bed, Executive Level (Executive)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is in the business district and by the sea. Shoppers can check out Citygate Outlets, while everyone can enjoy the natural beauty of Pui O Beach and Silvermine Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360.

Popular Location

What's nearby

  • Citygate Outlets - 4 min walk
  • Tung Chung New Development Ferry Pier - 9 min walk
  • AsiaWorld-Expo - 7 min drive
  • Big Buddha - 25 min drive
  • Po Lin Monastery - 26 min drive

Getting around

  • Hong Kong Tung Chung Station - 10 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 5 min drive

Restaurants

  • Where to eat
  • Essence – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Olea – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Andante – Bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.

About this property

Novotel Citygate Hong Kong

Family-friendly hotel connected to a shopping centre in Tung Chung with 3 restaurants
This smoke-free hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, valet parking and 24-hour room service. All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Novotel Citygate Hong Kong offers 440 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: HKD 250 per day
Free return airport shuttle from 6 AM to 11:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Playground
Seasonal outdoor pool
Shopping centre

Family friendly

Children's pool
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English

Business services

7 meeting rooms
Computer station
Conference space (4790 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
bathtub or shower
Free toiletries
Hairdryer

Entertainment

40-inch LCD TV
pay films
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Slippers

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 1 December until 31 March:
  • Swimming pool

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cots (infant beds) are available for HKD 250.0 per night.

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to November.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel Tung Chung
4.3

Excellent

5 - Excellent
1,405
4 - Good
1,104
3 - Okay
233
2 - Mediocre
65
1 - Poor
38
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Buffet breakfast, hotel shuttle, extra large washroom

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a short stay, room was quite spacious but lighting was not good.

Stayed 1 night in Jan 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful place would love to come again Unbelievable breakfast spread

    Stayed 1 night in Jan 2020

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