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Novotel Citygate Hong Kong

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
2,785 reviews

Amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Citygate Outlets
    4 min walk
  • Popular Location
    Tung Chung New Development Ferry Pier
    9 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    5 min drive
  • Popular Location
    AsiaWorld-Expo
    7 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Premier Room (Executive)

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Standard Room

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Single Bed
    More details
  • Standard Room

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 Single Bed
    More details

About this area

Tung Chung

Located in Tung Chung, Novotel Citygate Hong Kong is in the business district and by the sea. Tsing Ma Bridge is a notable landmark, and the area's natural beauty can be seen at Silvermine Beach and Pui O Beach. Travelling with kids? Consider Hong Kong Disneyland and Ngong Ping 360. Our guests appreciate the hotel's central location.

Visit our Tung Chung travel guide

What's nearby

  • Popular Location
    Citygate Outlets - 4 min walk
  • Popular Location
    Tung Chung New Development Ferry Pier - 9 min walk
  • Popular Location
    AsiaWorld-Expo - 7 min drive
  • Popular Location
    Big Buddha - 25 min drive
  • Popular Location
    Po Lin Monastery - 26 min drive

Getting around

  • Hong Kong Tung Chung Station - 10 min walk
  • Siu Hei Station - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 5 min drive

Restaurants

  • Where to eat
  • Essence – Buffet restaurant offering international cuisine. Serves breakfast, brunch and lunch daily.
  • Olea – Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
  • Andante – Bar offering international cuisine. Serves breakfast, brunch and lunch daily.

About this property

Novotel Citygate Hong Kong

4-star family-friendly hotel connected to a shopping centre in Islands District
Along with 3 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 440 rooms feature thoughtful touches such as bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Novotel Citygate Hong Kong offers 440 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
In addition to an outdoor pool, Novotel Citygate Hong Kong provides a 24-hour fitness centre and a kids' pool. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site and wireless Internet access is complimentary.
Event facilities measuring 4790 square feet (445 square metres) include conference rooms. This family-friendly hotel also offers a terrace, tour or ticket assistance and multilingual staff. A roundtrip airport shuttle is complimentary for guests (available at scheduled times). Parking is available on-site at a surcharge.
Novotel Citygate Hong Kong has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 1 December until 31 March:
  • Swimming pool

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available at scheduled times from 6 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cribs (infant beds) are available for HKD 250.0 per night.

Pets

  • Pets not allowed

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250.0 per night
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from April to November.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Novotel Citygate Hong Kong Hotel Tung Chung
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong
  • Novotel Hong Kong Airport
  • Novotel Citygate Hong Kong Hotel Hong Kong
  • Novotel Citygate Hong Kong Hotel
  • Novotel Citygate Hong Kong Tung Chung
  • Novotel Citygate Hong Kong Hotel Tung Chung

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 250 per day
  • Free return airport shuttle from 6 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: HKD 178-178 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LCD TV
  • pay films
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Activities

Where to eat

4.3

Excellent

5 - Excellent
1,374
4 - Good
1,085
3 - Okay
226
2 - Mediocre
64
1 - Poor
36
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I checked in this hotel twice, @2nights, the first check-in was upgraded,. Room was spacious with sea view. When I rechecked in again after few weeks, the guess room was comparatively smaller and not so well maintained.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was only in HK for about 15 hours for a layover. The room was perfect and comfortable especially after a 17hr flight. The staff were nice and the front desk lady, i believe her name was Natalie was super mond and she told me how to get to the underground and get into downtown. Would defo recommend if you need ti be close to airport. Only about a 7min taxi ride.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice. Good service. The bed is very good for a goodnight sleep

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient airport location. Inside a huge mall with plenty of places to eat. Easy quick access to MTR.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pro:Proximity to subway, mall and Gondola Con: pay for upgrades and breakfast

Stayed 2 nights in Dec 2019

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