5/5 Excellent
Zen
19 Sep,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Novotel Citygate Hong Kong
Photo gallery for Novotel Citygate Hong Kong
Overview of Novotel Citygate Hong Kong
UNESCO Sustainable Property
Novotel Citygate Hong Kong
4.3/5 Excellent
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Free airport shuttle
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
51 Man Tung Road, Tung Chung, 0
Explore the area
- Citygate Outlets4 min walk
- Tung Chung New Development Ferry Pier18 min walk
- Tung Chung Fort4 min drive
- Hong Kong (HKG-Hong Kong Intl.)8 min drive
Choose dates to view prices
About this area
Tung Chung
Located in Tung Chung, Novotel Citygate Hong Kong is connected to a shopping centre. Tung Chung Fort and Kwun Yam Temple are local landmarks, and some of the area's activities can be experienced at Tung Chung New Development Ferry Pier and Tung-O Ancient Trail. Travelling with kids? Consider Hong Kong Disneyland and Airport Core Programme Exhibition Centre.
What's nearby
- Citygate Outlets - 4 min walk
- Tung Chung New Development Ferry Pier - 18 min walk
- Tung Chung Fort - 4 min drive
- Skypier - 6 min drive
- AsiaWorld-Expo - 7 min drive
Getting around
- Hong Kong Tung Chung Station - 6 min walk
- Siu Hei Station - 27 min drive
- Hong Kong International Airport (HKG) - 8 min drive
Restaurants
- Where to eat
- Essence โ Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
- Olea โ Restaurant offering Italian cuisine. Serves brunch, lunch and dinner daily.
- Andante โ Bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily, happy hour available.
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (HKD 250 per day)
- Valet parking on site (HKD 250 per day)
- Wheelchair-accessible parking available
- Free return airport shuttle from 6 AM to 11:30 PM
- Airport shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee 6:30 AMโ10 AM on weekdays and 6:30 AMโ11 AM on weekends: HKD 178-178 per person
- 3 restaurants and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Children's pool
- Fitness centre
- Outdoor pool
- Shopping centre
Family friendly
- Children's pool
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
Business services
- Computer station
- Conference space (4790 square feet)
- Meeting rooms 7
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 40-inch LCD TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-compatible safe
- LED light bulbs
- Phone
- Slippers
- Soundproofing
Similar properties
See similar properties
Tung Chung
Guest rating 4+
Washer and dryer
Hotel
Family-friendly
Air conditioned
4 star
Policies
Check-in
Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
- Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from 2 December to 31 March:
- Swimming pool
Due to COVID-19, this propertyโs food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550.0 per day.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: HKD 800.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between HKD 178 and HKD 178 per person (approximately)
- Self-parking fee: HKD 250 per day
- Valet parking fee: HKD 250 per day
- Rollaway bed fee: HKD 550.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from April to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.3/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
FUNG LING
2 Sep,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
2/5 Poor
Wing Koon
Travelled with family
30 Aug,2021
Disliked: Staff & service
Stayed 1 night in Aug 2021
3/5 Okay
SilvA
Travelled with family
25 Aug,2021
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
Travelled with family
14 Aug,2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021