Chinatown Business Hotels

"Room was very tight... no space to move around. Housekeeping was great, staff in the lobby and library bar were fabulous "

"The rooms were tirex, the lobby was a bus stop with all the flogs of tourists with suitcases open, random people strays off street roaming around. Will never stay again. Staff was polite and nice ans shld be credited. Massive bus tours come here and clog up the elevators and there is some unsafe feeling - 2 incidents during my stay. "

"Check in front desk lady Nicole was not pleasant, quite rude actually. "

"The stay was smooth and everything was clean- friendly staff The only thing i didn’t like is that you have to ask for everything like slippers and basic hotel stuff "

"Location was great, staff was helpful and nice, I would recommend "

"Great stay! Excellent staff! Clean rooms! Great location! "

"We had several issues with housekeeping. Front desk staff and managers were super professional and empathetic. They helped us solve our housekeeping challenges after a few days. Again, front desk and managers were amazing and made our stay much better! On the other hand, the location of this hotel is amazing. "

"Can't understand the negative reviews. We had a lovely 5 nights here and ejoyed every minute. Location is really excellent . We honestly could not fault this hotel, it had everything we needed. We will be definitely going back."

"Please be aware that leaving your bags at the cloak costs you $5 per bag & no cash!!! This is a historical establishment & there are so many old charms all over the hotel. If you are into history, check out Lower Lobby before the gym. They have so many pictures from the past. It was fun. Some rooms are getting renovated & I “upgraded” to a newly renovated room. I didn’t request, but I got “city view” room & I could see Staples from the window. Also it was very noisy. I used earplugs every night. Great location right next to Penn station. "