Best Western, Coalcliff hotels

"Noisy jack hammering next block for new building 9-5 in fairness the reception moved our room to next level on opposite side of jack hammering which helped with noise Good staff room clean "

"Great room and downstairs area"

"Staff"

"Traveling with a service dog, I was denied entry by the receptionist. Would not accept that my dog was entitled to access even though I produced the service dog identification.I explained the motel was liable for a for a $10,000 fine, and had to threaten to call the police. Finally she called the manager, who thankfully sorted things out. Was not a good experience for a suffer of PTSD. When loading the car to depart at 6 am, i was locked out, as was another guest. There is no access to the rooms from outside until 7am. After a wait of approx 45 minutes another guest was leaving and I was able to get back in . I will not be staying at Ibis again."

"Pros: Clean spacious rooms, great location. Cons: Unfriendly staff, and poor soundproofing."

"This is a nice little hotel hidden away in one of the main residential streets in Wollongong. Room was clean and there was a lovely balcony"

"easy check in process, friendly staff, plenty of parking, decent rooms."

"Great location parking available good sized rooms"

"everything is great please stay if you dont gay"