Hotels in Colonos Cuzamil

"The food was amazing and the room and view perfect. Roberto from the bar outdoor cafe was outstanding remembered our orders every day he is a huge asset to your company. We loved everything about it trip and will be back soon"

"Room was amazing. The only thing I would recommend is better evening entertainment."

"Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again. "

"Cannot say enough about the staff at this resort. Everyone, from front desk, to bell boys, to cleaning staff, to servers…the most courteous, hardworking people. They made me feel welcome and safe. "

"Beautiful facilities, courteous & accommodating staff, lots of activities/amenities"

"Great resort ! Great staff! Highly recommend for families! Fun water park & beach access. "

"Everything "

"Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time.."

"We really liked staying at the Occidental. It is huge, it was busy but somehow, it is so well designed that it never felt crowded. We were very surprised by the additional fees to be charged at check in ($750 pesos) (why not give a heads up from Expedia or in advance?), and disappointed in the lack of communication by the hotel when we repeatedly asked, months ahead of our stay, for adjoining rooms but managed on day 2 to change rooms to be close TO OUR CHILDREN instead of down the hall. Thank god for David at the front deck as Lily did not help the night before but ignored our ask. But once that was settled - we loved the hotel, the food, the cleanliness. We do think we were a bit hoodwinked by the Chichen Itza trip - which was promised as a 3hr to Chichen trip but was 5 hours to get there because of multiple buses. We would return to Occidental."