Banyan Tree, Cotai hotels

"Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy."

"Impeccable service. Facility is high class and very convenient. "

"Great value for their Junior suites. Spacious and well set up suites with everything you need. Staff is very accommodating and they send a porter to walk you to your room and when you are leaving if you like as well as carrying your bags etc. Great old world service Area is where all the new casinos are and they have a shuttle bus to all local areas and back to the old town. Can't recommend it enough"

"Good hotel"

"Wonderful stay at The Venetian again, room was lovely and bed was very comfortable. "

"The St. Regis was one of my favourite hotel experiences. Service was above and beyond. The rooms were very clean, and the “butler team” is phenomenal. The checkin was smooth/quick and easy and the staff were exceptionally attentive in all the best ways! The staff noticed I was pregnant during check in (not mentioned during my booking), and later I found a pregnancy pillow placed on my bed in case I wanted it. Went out for dinner and found the “butler team” had left me a card and baby socks as a gift which was super sweet! Fresh fruits were brought into the room, and we were asked if we would like any assistance or tours of various things in our room etc, and amenities used (husband used the shaving kit right when we checked in) were replaced while we were gone for dinner even though we were only staying one night! I mentioned at checkout that I loved their quilted hotel slippers and the staff gave us each a new pair to take home (they hung it in a bag on our luggage when they were holding it for us after checkout.) This was far above and beyond in terms of hospitality and customer service! I’d 100% book with the St. Regis again in a heartbeat! We were close to booking another night and extending our stay (the only reason we didn’t was due to timing of us going to our next destination). "

"Impeccable service. Very attentive staff"

"Very clean room and nice view."

"The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️"