Crane Hill Hotels from S$74

"The room was disgusting. Broken furniture, toilet was always clogged, shower doesn’t work, no phone in the room, and the staff was incredibly rude. Would only accept cash for anything additional that was requested such as towels or soap (which isn’t provided)"

"Always clean"

"Breakfast was great good selection. Staff was wonderful. "

"So gross!!! I checked out after 30 minutes. There was black mold on the ceiling in the bathroom. Bodily fluids and or food smeared on lamp, walls, and decorative bedding. Walls needed touch up painting. Lobby perfume was so strong it lingered on me even after leaving. Windows bolted shut so no egress in emergency. Manger said due to booking through Hotels.com she could not refund my night. Hotels.com refused to refund my one night stay saying it was after cancelation time. I explained I have a mold allergy and had images of proof of unsafe conditions. He still refused to refund or transfer me to another property next door. He said I should have done my homework on the property before booking. I said I booked a hotel that Hotels.com rated an 8+. I was in a rush and didn't look for all the 1 star most recent complaints, that is true. After this experience I promise to never use Hotels.com again. I can never recommend their services."

"Very outdated and falling apart "

"Room was clean, place was very quiet, my only complaint was that there myst have been a cat in there previous to our stay, near and in the bathroom smelled of cat urine and cat spray."

"It was good. Except for the baby crying next-door for half a night."

"Nothing special but was safe and clean enough. Great water pressure in shower. "

"Breakfast was typical. Pancakes machine was down the two days we where there. The staff was very good!"