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Reviews of Hotel Mamasara

3 out of 5
Hotel Mamasara
Calle Saphy 875, Cusco

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 7 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy, Sf ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is kind and overall accommodating. Nice breakfasts and just good people.
Stayed 1 night in Oct 2018

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pros and cons
Hot water issue. None in room 208 but there was hot water in 209 where the rest of our party was. Staff didn’t have any solutions. Also had difficulty getting staff to help arrange a driver for trip to Ollantaytambo. rooms are nice, clean and well appointed. Heat works in the rooms. Location to the center is great. lots of noise can be heard when there are people in the lobby/breakfast room.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but a bit far
Location is a bit far from the main square, but still walkable, if a little desolate late at night. There were very few people there when we stayed - maybe they cater to groups. Included breakfast was very good - lots of variety. Staff was extremely friendly and helpful - they helped us with arranging some local travel and making other recommendations. The wifi was only OK in our room, but good in the sitting area on our floor. Room was very nice, and pretty big. If you need laundry done, there are a bunch of options on the same street.
Stayed 1 night in Jul 2017

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, if location not a concern
Nice hotel with a good (included) breakfast and very friendly helpful staff. Only downsides were wifi that didn't always work in the room and a location that is a bit far from the main plaza. Only a 10 minute walk, but a bit desolate at night if on foot. However the friendly staff helped with making travel arrangements, answering questions, etc. Taxis within main city are inexpensive, though
Stayed 2 nights in Jun 2017

8/10 Good

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mamasara
Mamasara has an excellent staff and provides a wonderful atmosphere.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Perth, Australia

Liked: Cleanliness
Short walk to the main square.
Nice hotel, used for Contiki groups so it can get loud in the evening or early morning when they return from the main square.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cusco
Nice, clean hotel, good value for money. Friendly welcoming staff with good English. Nice fresh breakfast.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barbara A., Encinitas, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Ollantaytambo
We only stayed one night as they were booked. Front desk helped us arrange a day trip to nearby ruins and sites like Salinas.

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Limpio y Comodo
Hotel bueno, personal atento.

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y comodo
Hotel bueno, un poco retirado de la plaza de armas caminando, pero en general estuvo muy bien, muy buena atención, personal muy atento y gentil.