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Citadines Pearl Hoi An

Photo gallery for Citadines Pearl Hoi An

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Citadines Pearl Hoi An

UNESCO Sustainable Travel Pledge

Citadines Pearl Hoi An

4-star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310

Explore the area

  • Popular LocationAn Bang Beach10 min walk
  • Popular LocationHa My Beach16 min walk
  • Popular LocationPhuoc Lam Pagoda7 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)36 min drive

Room options

About this area

Hoi An

Located in Hoi An, Citadines Pearl Hoi An is on the beach. Ha My Beach and An Bang Beach reflect the area's natural beauty and area attractions include Thanh Nam Fishing Village and Hoi An Impression Theme Park. Thanh Ha Pottery Village and Asia Park are also worth visiting.

What's nearby

  • An Bang Beach - 10 min walk
  • Ha My Beach - 16 min walk
  • Cua Dai Beach - 5 min drive
  • Phuoc Lam Pagoda - 7 min drive
  • Ba Le Market - 12 min drive

Getting around

  • Da Nang Station - 22 min drive
  • Da Nang (DAD-Da Nang Intl.) - 36 min drive

About this property

Citadines Pearl Hoi An

4-star eco-friendly hotel by the ocean
Consider a stay at Citadines Pearl Hoi An and take advantage of a beach bar, a poolside bar and a terrace. With a beachfront location, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at The Healing Pearl Spa, the on-site spa. Be sure to enjoy a meal at The Festa Delight, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and concierge services
  • Luggage storage, tour/ticket information and a 24-hour front desk
  • Guest reviews give good marks for the dining options, breakfast and beach locale
Room features
All 230 rooms feature comforts, such as Laptop workspace and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets and free toiletries
  • 40-inch TVs with digital channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), GBAC STAR Facility Accreditation (global expert) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: VND 425000 for adults and VND 212000 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Festa Delight

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages
  • Spa open daily
  • Steam room

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 425000 for adults and VND 212000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hoi An Apartments
Citadines Pearl Hoi An Hotel
Citadines Pearl Hoi An Hoi An
Citadines Pearl Hoi An Hotel Hoi An

Frequently asked questions

Does Citadines Pearl Hoi An have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 9 Oct,2022 start from S$85.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Pearl Hoi An pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citadines Pearl Hoi An?

Self-parking is free at this property.

What time is check-in at Citadines Pearl Hoi An?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Pearl Hoi An?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Citadines Pearl Hoi An located?

Nestled on the beach, this Hoi An hotel is within 1 mi (2 km) of An Bang Beach and Ha My Beach. Cua Dai Beach and Chuc Thanh Pagoda are also within 3 miles (5 km).

Can I cancel my reservation for free at Citadines Pearl Hoi An and receive a full refund?

Yes, Citadines Pearl Hoi An offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Pearl Hoi An cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 23 out of 61 reviews
5 - Excellent 38%
Rating 4 - Good. 21 out of 61 reviews
4 - Good 34%
Rating 3 - Okay. 11 out of 61 reviews
3 - Okay 18%
Rating 2 - Poor. 4 out of 61 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 61 reviews
1 - Terrible 3%

4.2/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.9/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Jeremiah
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel by far in Hoi An. I originally stayed for 2 nights and extended another night. Itโ€™s a resort right on the beach. Itโ€™s HUGE, and the rooms are perfect. The staff were great, the food was great, the pool is amazing. Iโ€™m definitely staying here and only here when I come back.
Stayed 2 nights in Aug 2022

4/5 Good

Nicolas
Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2022

4/5 Good

HOA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pearl Hoi An is a very nice resort, we had a great time. will come back.
Stayed 2 nights in Jun 2022

5/5 Excellent

TIPPAWAN
Stayed 6 nights in Apr 2022

4/5 Good

Verified traveller
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property, rooms were great. Huge pool for kids to play in, clean beach, friendly and helpful staff. Perfect for families. No doubt will be very popular once all the shop & Restaurant outlets are fully open.
Stayed 6 nights in Jan 2020

4/5 Good

Verified traveller
Liked: Staff & service, amenities
Stayed 4 nights in Dec 2019

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

4/5 Good

Dude, Chiang Mai
Travelled with family
Liked: Cleanliness
Nice clean property with a beautiful pool and beach area. Still a lot of empty shops and some minor construction going on. They have a shuttle bus that runs into the ancient market. My only gripe would be that they do not have a concierge and the front desk could not schedule activities (we wanted to go on a Jeep tour). If you stay here and want to rent a motorbike, I strongly recommend Hoi An Bike Rental. My wife and niece got their nails done at Tiffany nails, which is at the resort and they said it was great. Also at the resort, Minh Hein vegetarian restaurant was amazing.
Stayed 4 nights in Dec 2019

4/5 Good

Chi Hung
Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hoi An 3 days 3 nights
Staffs are doing their best, friendly and helpful, the shuttle bus to Hoi An old town is convenient, you can buy tickets from hotel to Hoi An Impression. Large swimming pool, average breakfast buffet. Room is new and functional, with balcony and lounge chairs. Part of the hotel , esp shopping areas are under construction, limited choice of resturants. However in room service offers high quality dishes and its affordable.
Stayed 2 nights in Dec 2019

2/5 Poor

Verified traveller
Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It was good to check in two hours early and to prepare a baby bed. But I had a baby and asked for a room close to the pool, but gave me the furthest room. There was also a construction site in our room. Overall, the staff were not friendly. I also ordered a drink from the pool bar and waited an hour to receive the wrong drink. I told the staff that the order was wrong, but he didn't apologize. The pool, playground and beach were very popular with the children.
Stayed 3 nights in Aug 2019