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Citadines Pearl Hoi An

Photo gallery for Citadines Pearl Hoi An

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Citadines Pearl Hoi An

Citadines Pearl Hoi An

4.0 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310

Explore the area

  • Popular LocationAn Bang Beach10 min walk
  • Popular LocationHa My Beach16 min walk
  • Popular LocationPhuoc Lam Pagoda7 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)41 min drive

Choose dates to view prices

About this area

Hoi An

Located in Hoi An, Citadines Pearl Hoi An is on the beach. My Khe Beach and Ha My Beach reflect the area's natural beauty and area attractions include Hoi An Impression Theme Park and Thanh Ha Pottery Village. Asia Park and Sun World Danang Wonders are also worth visiting.

What's nearby

  • An Bang Beach - 10 min walk
  • Ha My Beach - 16 min walk
  • Cua Dai Beach - 5 min drive
  • Phuoc Lam Pagoda - 7 min drive
  • Ba Le Market - 8 min drive

Getting around

  • Da Nang Station - 22 min drive
  • Da Nang (DAD-Da Nang Intl.) - 41 min drive

About this property

Citadines Pearl Hoi An

4-star hotel near the beach
Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and a playground. All 230 soundproofed rooms feature free WiFi and room service. Conveniences include living rooms and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Citadines Pearl Hoi An offers 230 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate living rooms. Digital televisions are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests aged 1 and over receive on-site antigen/rapid COVID-19 testing (VND 734000 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: VND 425000 for adults and VND 212000 for children
  • 1 restaurant
  • 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Terrace

More

  • Beach towels
  • Designated smoking areas

Restaurants on site

  • The Festa Delight

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • COVID-19 testing fee (PCR screening): VND 734000 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): VND 734000 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 425000 for adults and VND 212000 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hoi An Apartments
Citadines Pearl Hoi An Hotel
Citadines Pearl Hoi An Hoi An
Citadines Pearl Hoi An Hotel Hoi An

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 15 out of 51 reviews
5 - Excellent 29%
Rating 4 - Good. 19 out of 51 reviews
4 - Good 37%
Rating 3 - Okay. 11 out of 51 reviews
3 - Okay 22%
Rating 2 - Poor. 4 out of 51 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 51 reviews
1 - Terrible 4%

4.1/5

Cleanliness

3.6/5

Staff & service

3.2/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property, rooms were great. Huge pool for kids to play in, clean beach, friendly and helpful staff. Perfect for families. No doubt will be very popular once all the shop & Restaurant outlets are fully open.
Stayed 6 nights in Jan 2020

4/5 Good

Liked: Staff & service, amenities
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness
Nice clean property with a beautiful pool and beach area. Still a lot of empty shops and some minor construction going on. They have a shuttle bus that runs into the ancient market. My only gripe would be that they do not have a concierge and the front desk could not schedule activities (we wanted to go on a Jeep tour). If you stay here and want to rent a motorbike, I strongly recommend Hoi An Bike Rental. My wife and niece got their nails done at Tiffany nails, which is at the resort and they said it was great. Also at the resort, Minh Hein vegetarian restaurant was amazing.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hoi An 3 days 3 nights
Staffs are doing their best, friendly and helpful, the shuttle bus to Hoi An old town is convenient, you can buy tickets from hotel to Hoi An Impression. Large swimming pool, average breakfast buffet. Room is new and functional, with balcony and lounge chairs. Part of the hotel , esp shopping areas are under construction, limited choice of resturants. However in room service offers high quality dishes and its affordable.
Stayed 2 nights in Dec 2019