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Hoi An Garden Palace & Spa

Photo gallery for Hoi An Garden Palace & Spa

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Hoi An Garden Palace & Spa

Hoi An Garden Palace & Spa

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
311 Cua Dai Street, Hoi An, Quang Nam

Explore the area

  • Popular LocationRiverside Hoi An3 min walk
  • Popular LocationBa Le Market6 min walk
  • Popular LocationCam Thanh Bridge8 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)48 min drive

Room options

About this area

Hoi An

Located near the beach, Hoi An Garden Palace & Spa is in Hoi An City Centre, a neighbourhood in Hoi An. Cam Thanh Bridge and Chua Cau are notable landmarks, and travellers looking to shop may want to visit Ba Le Market and Hoi An Cloth Market. Thanh Nam Fishing Village and Hoi An Impression Theme Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Riverside Hoi An - 3 min walk
  • Ba Le Market - 6 min walk
  • Cam Thanh Bridge - 8 min walk
  • Tran Duong House - 20 min walk
  • Hoi An Impression Theme Park - 8 min drive

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

About this property

Hoi An Garden Palace & Spa

4-star hotel located in Hoi An City Centre
Consider a stay at Hoi An Garden Palace & Spa and take advantage of a round-trip airport shuttle, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a body treatment or a Swedish massage. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and free bike hire
  • Train station pick-up service, a 24-hour front desk and multilingual staff
  • Guest reviews say great things about the breakfast
Room features
All 46 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • LED TVs with cable channels
  • Balconies, separate sitting areas and free infant beds

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: VND 230000 for adults and VND 115000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 580000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 230000 for adults and VND 115000 for children (approximately)
  • Airport shuttle fee: VND 455000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Frequently asked questions

Does Hoi An Garden Palace & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Dec,2022, prices found for a 1-night stay for 2 adults at on 1 Jan,2023 start from S$63.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoi An Garden Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoi An Garden Palace & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hoi An Garden Palace & Spa?

Check-in is from 2:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hoi An Garden Palace & Spa?

Checkout is at noon.

Does Hoi An Garden Palace & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 455000 per vehicle applies.

Where is Hoi An Garden Palace & Spa located?

Located in Hoi An City Centre, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Hoi An Market are also within 1 mi (2 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 225 out of 346 reviews" "
" "5 - Excellent 65%
Rating 4 - Good. 97 out of 346 reviews" "
" "4 - Good 28%
Rating 3 - Okay. 18 out of 346 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 3 out of 346 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 3 out of 346 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Butch
Liked: Cleanliness, staff & service, property conditions & facilities
๐Ÿ˜Ž
Stayed 3 nights in Nov 2022

4/5 Good

VASILE FLORIN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022

2/5 Poor

Verified traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

5/5 Excellent

Amariah
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, received vegan meals for breakfast and great food and place to stay.
Stayed 7 nights in Jan 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, nice quite location free shuttle's to beach and old town was great
Stayed 14 nights in Jan 2020

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

5/5 Excellent

Mona
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels Iโ€™ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination. The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!
Stayed 3 nights in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. Itโ€™s quiet! Free shuttle to town or beach as itโ€™s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town. Highly recommend!
Stayed 3 nights in Dec 2019

4/5 Good

Verified traveller
Stayed 6 nights in Sep 2019

5/5 Excellent

JC, Sai Gon
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and agreeable staff. dint have time for the pool, but it looked very refreshing and relaxing. Will plan on staying again!
Stayed 3 nights in Sep 2019