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Hoi An Garden Palace & Spa

Photo gallery for Hoi An Garden Palace & Spa

Aerial view
Outdoor pool, pool umbrellas, pool loungers
Courtyard
Family Triple Room, Balcony | Minibar, in-room safe, desk, blackout curtains
Family dining

Overview of Hoi An Garden Palace & Spa

Hoi An Garden Palace & Spa

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
311 Cua Dai Street, Hoi An, Quang Nam

Explore the area

  • Popular LocationRiverside Hoi An3 min walk
  • Popular LocationBa Le Market6 min walk
  • Popular LocationHoi An Impression Theme Park20 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)50 min drive

Room options

About this area

Hoi An

Located by the sea, Hoi An Garden Palace & Spa is in Cam Chau, a neighbourhood in Hoi An. Cam Thanh Bridge and Chua Cau are notable landmarks, and travellers looking to shop may want to visit Ba Le Market and Hoi An Cloth Market. Museum of History and Culture and Hoi An Market are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Hoi An travel guideOpens in a new window
Map

What's nearby

  • Riverside Hoi An - 3 min walk
  • Ba Le Market - 6 min walk
  • Cam Thanh Bridge - 8 min walk
  • Hoi An Impression Theme Park - 20 min walk
  • Assembly Hall of the Chaozhou Chinese Congregation - 2 min drive

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

Restaurants

  • Sắc Hoa Coffee - 3 min walk
  • Eco coffee - 6 min walk
  • GoGo Café - 8 min walk
  • Cham Restaurant - 2 min walk
  • Máy Café - 6 min walk

About this property

Hoi An Garden Palace & Spa

4-star hotel located in Cam Chau
Located close to Ba Le Market and Cam Thanh Bridge, Hoi An Garden Palace & Spa provides an airport shuttle, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage, a manicure/pedicure or a body wrap. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, luggage storage and a lift
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 46 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • LED TVs with cable channels
  • Balconies, separate sitting areas and free infant beds

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 230000 for adults and VND 115000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 580000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 115000 for children
  • Airport shuttle fee: VND 455000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Frequently asked questions

Does Hoi An Garden Palace & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hoi An Garden Palace & Spa?

As of 10 Jun,2023, prices found for a 1-night stay for 2 adults at Hoi An Garden Palace & Spa on 11 Jun,2023 start from S$62.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoi An Garden Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoi An Garden Palace & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hoi An Garden Palace & Spa?

Check-in is from 2:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hoi An Garden Palace & Spa?

Checkout is at noon.

Does Hoi An Garden Palace & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 455000 per vehicle applies.

Where is Hoi An Garden Palace & Spa located?

Located in Cam Chau, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Hoi An Market are also within 1 mi (2 km).

Hoi An Garden Palace & Spa Reviews

Hoi An Garden Palace & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 358 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 103 out of 358 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 19 out of 358 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 4 out of 358 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 358 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Hoi An
Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023

6/10 Okay

Hang Mai Thuy

Travelled with family
Stayed 1 night in Jan 2023

8/10 Good

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
😎
Stayed 3 nights in Nov 2022

8/10 Good

VASILE FLORIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was how it was supposed to be
Stayed 21 nights in May 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Amariah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, received vegan meals for breakfast and great food and place to stay.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, nice quite location free shuttle's to beach and old town was great
Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination. The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. It’s quiet! Free shuttle to town or beach as it’s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town. Highly recommend!
Stayed 3 nights in Dec 2019