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Hoi An Garden Palace & Spa

4.0 star property

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Photo gallery for Hoi An Garden Palace & Spa

Terrace/patio
Living area
Reception
Outdoor pool, pool umbrellas, pool loungers
Reception
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for City Deluxe

Minibar, in-room safe, desk, blackout curtains

City Deluxe

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Deluxe

Minibar, in-room safe, desk, blackout curtains

Junior Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Bathtub

Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Non Smoking, Bathtub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
2 bedrooms
Blackout curtains
  • 96 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Terrace Deluxe

Minibar, in-room safe, desk, blackout curtains

Terrace Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Bathtub, Garden View

Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room, Multiple Beds, Bathtub, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Triple Room, Non Smoking, Bathtub

Minibar, in-room safe, desk, blackout curtains

Family Triple Room, Non Smoking, Bathtub

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Palace Suite

Minibar, in-room safe, desk, blackout curtains

Palace Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
311 Cua Dai Street, Hoi An, Quang Nam

What's nearby

  • Chua Cau - 2 min drive - 2.6 km
  • Hoi An Market - 3 min drive - 1.9 km
  • Hoi An Night Market - 3 min drive - 2.6 km
  • Cua Dai Beach - 4 min drive - 3.7 km
  • An Bang Beach - 5 min drive - 5.6 km

Getting around

  • Ga Le Trach Station - 23 min drive
  • Da Nang (DAD-Da Nang Intl.) - 48 min drive

Restaurants

  • ‪Nhan's Kitchen - ‬9 min walk
  • ‪Red Dragon Restaurant - ‬5 min walk
  • ‪Phở Riu Restaurant - ‬7 min walk
  • ‪Circle - ‬1 min walk
  • ‪Paddy House Café - ‬7 min walk

About this property

Hoi An Garden Palace & Spa

Upscale hotel near Hoi An Market
Located close to Ba Le Market and Cam Thanh Bridge, Hoi An Garden Palace & Spa provides a terrace, a garden and dry cleaning/laundry services. Indulge in reflexology, a manicure/pedicure and a body wrap at the on-site spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and massage treatment rooms
  • A 24-hour front desk, concierge services and a front desk safe
Room features
All guest rooms at Hoi An Garden Palace & Spa boast perks, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with cable channels
  • Balconies, separate sitting areas and free infant beds

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 1,200,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for VND 500000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 1200000 for adults and from VND 600000 for children
  • Rollaway bed fee: VND 500000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Frequently asked questions

Does Hoi An Garden Palace & Spa have a pool?

Yes, this property has an outdoor pool.

Is Hoi An Garden Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoi An Garden Palace & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Hoi An Garden Palace & Spa?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hoi An Garden Palace & Spa?

Checkout is at noon.

Where is Hoi An Garden Palace & Spa located?

Located in Cam Chau, this spa hotel is within a 10-minute walk of Ba Le Market and Cam Thanh Bridge. Hoi An Cloth Market and Hoi An Market are also within 1 mi (2 km).

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Hoi An Garden Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 371 reviews
Rating 8 - Good. 104 out of 371 reviews
Rating 6 - Okay. 20 out of 371 reviews
Rating 4 - Poor. 4 out of 371 reviews
Rating 2 - Terrible. 3 out of 371 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with an extremely helpful staff who go above and beyond to assist in anyway they can.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This is an amazing hotel and we will definitely stay here again. The rooms were clean and the beds were comfortable. The staff was very friendly and welcoming when we checked in. The breakfast was good with choices for Vietnamese and western.
Stayed 2 nights in Jun 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical!

We could not have been happier! The staff is the sweetest and they go out of their way to make sure you are as happy as you can be. The hotel is beautiful too. Such a fantastic price. Cannot beat it! We were so sad to leave. Will be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Zineddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Lovely hotel staff and service. Place is also beautiful and looks just like the pics!
Stayed 3 nights in Mar 2023

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with the most kind and lovely staff who are so happy to help customers, chat and make you feel at home. Convenient for old town, market, beach, lantern making, banana boats and tour pick ups. I enjoyed my stay so much I booked three extra nights.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our home away from home in Hoi An. Staff make it extra special, location is fantastic, atmosphere is second to none. Would not hesitate to recommend to you. Say hi to Ms Phuong!
Stayed 6 nights in Jul 2024

10/10 Excellent

Hajer Jorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although hotel and staff are very helpful and nice. we have enjoyed every moment of being at the hotel and its garden and pool. I forgot my sunglasses. personslet was kind enough to mail them to me. You will not regret your stay there
Stayed 2 nights in Sep 2024

8/10 Good

Diana S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Hoi An

Our stay was good, the hotel did allow us to check in early and kept our luggage after check out plus we where allowed to use the hotel park and rest area while waiting for our transport. Unfortunately, the Sauna and Steam bath were out of action due to leftover issues from COVID lockdown. Overall the start was good, the only thing not great was the breakfast as only western food was available.
Stayed 2 nights in Feb 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay!

We really enjoyed our stay here. We had a lovely spacious room with a small outdoor courtyard, beds were really comfy and good shower pressure. Pool area is really nice, however did notice staff lacked a little attention to maintaining cleanliness (left over drink/food not removed for a long time, used towels left, and occasionally not recognising when fresh towels are needed for guests). Breakfast was really good - good spread of western and Asian. The hotel has bikes available to use which are much needed - around 10 minute cycle into Hoi An old town. The walk itself is around 30minutes. The staff were really friendly to talk to and really appreciated them saying ‘welcome back’ everytime we returned to the hotel! Would definitely recommend this hotel!
Stayed 6 nights in Apr 2023

6/10 Okay

Pernille

God beliggenhed til den gamle by i Hoi An. Vi lånte cykler på hotellet - let adgang til lokalsamfund. Værelse lugter gammelt - som om luften står stille.
Stayed 5 nights in Jan 2025

10/10 Excellent

Wei-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a beautiful garden

This hotel has a beautiful garden and rooms. The entire hotel seems like a beautiful European garden palace. The hotel room is new and very clean. Breakfast is very delicious. The staff are very nice. One in particular called Tra My. She was there from the time we checked in until we left the hotel. Constantly assisting us with various issues. This is a beautiful hotel with great service. I will come again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

sung hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비짱호텔

가격대비 매우 만족합니다. 수영장 좋고 아침도 나쁘지 않습니다.
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Stayed 1 night in Jun 2024

8/10 Good

Kjersti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Anouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer mit Balkon und Blick auf den Pool hat uns sehr gut gefallen, leider gab es an zwei von drei Tagen beim duschen nur lauwarmes Wasser (war aber nicht schlimm). Was auch bisschen schade war, es wurde ab 6 Uhr morgens ziemlich laut auf den Gängen und man konnte nicht ausschlafen. Ansonsten hat alles gepasst :)! Kommen gerne wieder!
Stayed 3 nights in Apr 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

DAEKEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

식사가 훌륭해서 좋았음

식사가 맛있고 방이 깨끗해서 좋았어요.
Stayed 1 night in Feb 2023

8/10 Good

chanho

Liked: Staff & service, amenities
건물이 노후되었고 내부 시설물도 낡았지만 직윈들은 친절함.
Stayed 2 nights in Feb 2023

8/10 Good

Sisko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana romanttinen hotelli

Hieno vanha rakennus, loistava ja ammattitaitoinen palvelu. Suosittelen.
Stayed 14 nights in Jan 2023

6/10 Okay

Hang Mai Thuy

Stayed 1 night in Jan 2023

8/10 Good

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlige værelder,søde folk på hotellet og i god distance fra midtbyen jeg kunme låne hotellets lave cykel.
Stayed 4 nights in Dec 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
It may have been a 4 star hotel but it isn’t anymore !! There were hair in my room that didn’t belong to me, the bathroom wasn’t cleaned during my stay, the service is not 4 star, and you don’t feel confortable and welcomed as i have seen in many good hotels.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022