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Hoi An Garden Palace & Spa

Photo gallery for Hoi An Garden Palace & Spa

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Hoi An Garden Palace & Spa

Hoi An Garden Palace & Spa

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
311 Cua Dai Street, Hoi An, Quang Nam

Explore the area

  • Popular LocationRiverside Hoi An3 min walk
  • Popular LocationHoi An Ancient Town19 min walk
  • Popular LocationTran Duong House20 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)52 min drive

Choose dates to view prices

About this area

Hoi An

Located near the beach, Hoi An Garden Palace & Spa is in Hoi An City Centre, a neighbourhood in Hoi An. Cam Thanh Bridge and Chua Cau are notable landmarks, and travellers looking to shop may want to visit Ba Le Market and Hoi An Cloth Market. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Hoi An travel guideOpens in a new window
Map

What's nearby

  • Riverside Hoi An - 3 min walk
  • Ba Le Market - 6 min walk
  • Cam Thanh Bridge - 8 min walk
  • Hoi An Ancient Town - 19 min walk
  • Tran Duong House - 20 min walk

Getting around

  • Da Nang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 52 min drive

About this property

Hoi An Garden Palace & Spa

Art Deco Hoi An hotel in Hoi An City Centre, near Ba Le Market
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Other amenities include a bar/lounge, a sauna and massage/treatment rooms. All 46 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Sitting areas and minibars are standard, as are LED TVs with cable channels.
Hoi An Garden Palace & Spa offers 46 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: VND 230000 for adults and VND 115000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Vietnamese

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 580000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 230000 for adults and VND 115000 for children (approximately)
  • Airport shuttle fee: VND 455000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hoi Garden Palace Hotel Hoi An
Hoi Garden Palace Hotel
Hoi Garden Palace Hoi An
Hoi Garden Palace
Hoi An Garden & Spa Hoi An
Hoi An Garden Palace & Spa Hotel
Hoi An Garden Palace & Spa Hoi An
Hoi An Garden Palace & Spa Hotel Hoi An

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 223 out of 339 reviews
5 - Excellent 66%
Rating 4 - Good. 94 out of 339 reviews
4 - Good 28%
Rating 3 - Okay. 18 out of 339 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 339 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 339 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, received vegan meals for breakfast and great food and place to stay.
Stayed 7 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, nice quite location free shuttle's to beach and old town was great
Stayed 14 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels Iโ€™ve ever stayed at! Incredible service- we arrived at hoi an at 6:30 am and the staff let us check into our room early and gave us an upgrade. They also helped us arrange a ride to our next destination. The room /hotel was very comfortable- great location, beautiful courtyard and pool. Loved this place!
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff are wonderful and helpful. Grounds and gardens make for a beautiful setting. Itโ€™s quiet! Free shuttle to town or beach as itโ€™s smack bang in the middle of both. Otherwise a taxi was less that 45,000vnd to get to town. Highly recommend!
Stayed 3 nights in Dec 2019