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Hoian Sincerity Hotel & Spa

4.0 star property
Hotel with a sauna, near Hoi An Night Market

Choose dates to view prices

Photo gallery for Hoian Sincerity Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Front of property
View from room
Bar (on property)
Lobby
Hoian Sincerity Hotel & Spa offers a peaceful escape in central Cam Chau. Enjoy drinks at the poolside bar or relax in the sauna and steam room. Attentive staff assist with luggage storage and more, while the lobby fireplace adds a cozy touch.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony

View from room

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

1 bedroom, minibar, in-room safe, desk

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
2 bedrooms
  • 57 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

View from room

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • Sleeps 3
  • 2 Large Twin Beds
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About the area

Map
No1 Le Dinh Tham, Hoi An, Da Nang

What's nearby

  • Chua Cau - 20 min walk - 1.7 km
  • Hoi An Night Market - 2 min drive - 1.9 km
  • Hoi An Market - 2 min drive - 1.9 km
  • Song Hoai Square - 2 min drive - 1.9 km
  • An Bang Beach - 4 min drive - 3.7 km

Getting around

  • Ga Phu Cang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 46 min drive

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪Rosie’s cafe - ‬4 min walk
  • ‪Bro Coffee - ‬1 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Banh Xeo Hai Dao - ‬5 min walk

About this property

Hoian Sincerity Hotel & Spa

Upscale hotel near Hoi An Night Market
Near Hoi An Market, Hoian Sincerity Hotel & Spa provides a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial or a body treatment. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • A reception hall, tour/ticket information and barbecues
  • Newspapers in the reception, a 24-hour front desk and concierge services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 70 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Checkout is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within 1 mile (2 km) of Chuc Thanh Pagoda, Hoi An Market and Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mile (2 km).

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Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maurenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional professionalism of staff and great breakfast.
Stayed 4 nights in Sep 2025

8/10 Good

isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great little hotel.. Only issue that I had was that there weren’t any outdoor seating anywhere (besides right at the pool). I prefer my morning coffee outside and couldn’t do that, otherwise, a great stay…
Stayed 5 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and breakfast buffet for the price! Excellent value!
Stayed 3 nights in Feb 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel

10/10 Excellent

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their bus shuttle service
Stayed 3 nights in Apr 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal hotel for Hoi An

We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

elizabeth

Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

10/10 Excellent

Siong Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended our stay

The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rebeca Lissette, Managua

Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMEND

The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

XUNJIAN

Liked: Cleanliness, staff & service, property conditions & facilities
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give more than 5 stars I would! Not only is this a beautiful place, but the service is absolutely impeccable! Big shoutout the Kein who made our stay magical. He always went out to make sure we were looked out for. It was also my birthday, and the staff left a birthday surprise for me in my room! The buffet breakfast is beautiful with a wide range of options. Had a massage at the spa that left me feeling so relaxed and also swam in the beautiful pool everyday! The hotel also has a shuttle to Hoi An Ancient Town and the beach that you can reserve for free which is so convenient. When you go to A Bang beach with the shuttle, you are taken to a Dolphin Beach Club where you have a private space with a lounge chair, towels and a shower. We spent our whole day there at the beautiful beach. THANK YOU Sincerity Hotel for making our stay so amazing! We will be back very soon!!
Stayed 4 nights in Sep 2024

8/10 Good

Maria Thi

Liked: Staff & service, amenities
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旧市街へはタクシーを使うかホテルの送迎を利用するといいと思います。旧市街の至近距離よりは、ここのように多少はなれているほうが夜はいいのではないでしょうか。近くにベトナムならではのカフェもあり、ゆったりとした時間が流れていました。チェックインの時の女性の方が、息子さんがドラえもんが好きなんだと教えてくれました。もしかして私がドラえもんのような体型にみえましたかね？
Stayed 1 night in Sep 2025

10/10 Excellent

Hyojeong

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025