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Hoian Sincerity Hotel & Spa

Photo gallery for Hoian Sincerity Hotel & Spa

Bar (on property)
Outdoor pool, pool umbrellas, pool loungers
Exterior
Junior Twin Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk
Interior

Overview of Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

4.0 star property
4-star Hoi An hotel in Cam Chau, near Hoi An Night Market
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No1 Le Dinh Tham, Hoi An, Quang Nam Province

Explore the area

  • Popular LocationHoi An Museum16 min walk
  • Popular LocationRiverside Hoi An19 min walk
  • Popular LocationChua Cau3 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)46 min drive

Room options

About this area

Hoi An

Hoian Sincerity Hotel & Spa is located in Cam Chau, a neighbourhood in Hoi An, and is in a shopping district and near the boardwalk. Hoi An Museum and Museum of History and Culture are cultural highlights, and some of the area's landmarks include Tran Family Chapel and Chua Cau. Reaching Out - Hoa Nhap Handicrafts and Thanh Nam Fishing Village are also worth visiting. Guests love the hotel's quiet location.
Visit our Hoi An travel guideOpens in a new window
Map

What's nearby

  • Hoi An Museum - 16 min walk
  • Riverside Hoi An - 19 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Assembly Hall of the Chaozhou Chinese Congregation - 3 min drive
  • Chua Cau - 3 min drive

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 44 min drive

Restaurants

  • Hoa Vụ Dam - 4 min walk
  • ROM Vegetarian Bistro - Hoi An - 4 min walk
  • Quán Chay Đồng Hạnh - 5 min walk
  • Panda Coffee - 4 min walk
  • My Cay Like - 5 min walk

About this property

Hoian Sincerity Hotel & Spa

4-star hotel located in Cam Chau
Consider a stay at Hoian Sincerity Hotel & Spa and take advantage of a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or a massage. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • A front desk safe, newspapers in the reception and concierge services
  • Barbecues, a porter/bellboy and luggage storage
  • Guest reviews say great things the breakfast, overall value and quiet location
Room features
All 70 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas and electric kettles

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: VND 100000 for adults and VND 50000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hoian Sincerity Hotel & Spa?

As of 10 Jun,2023, prices found for a 1-night stay for 2 adults at Hoian Sincerity Hotel & Spa on 10 Jul,2023 start from S$51.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Checkout is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is 0.4 mi (0.6 km) from Chuc Thanh Pagoda and 1.2 mi (1.9 km) from Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mile (2 km).

Hoian Sincerity Hotel & Spa Reviews

Hoian Sincerity Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1000 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 254 out of 1000 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 41 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 4 out of 1000 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 4 out of 1000 reviews" "
" "2 - Terrible 0%

9.3/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebeca Lissette, Managua

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

Soumya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!

10/10 Excellent

Siong Guan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10 Excellent

Douglas

Stayed 4 nights in Dec 2022

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Stayed 1 night in Dec 2022

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

8/10 Good

stephanie

Stayed 3 nights in Jun 2022

6/10 Okay

Brian

Liked: Staff & service, room comfort
Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Stayed 4 nights in May 2022

8/10 Good

Mick, Bolton UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Stayed 27 nights in Mar 2020