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Hoian Sincerity Hotel & Spa

Photo gallery for Hoian Sincerity Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Junior Twin Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Overview of Hoian Sincerity Hotel & Spa

Hoian Sincerity Hotel & Spa

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
No1 Le Dinh Tham, Hoi An, Quang Nam Province

Explore the area

  • Popular LocationChuc Thanh Pagoda8 min walk
  • Popular LocationRiverside Hoi An19 min walk
  • Popular LocationDiep Dong Nguyen House20 min walk
  • AirportDa Nang (DAD-Da Nang Intl.)26 min drive

Room options

About this area

Hoi An

Hoian Sincerity Hotel & Spa is located in Hoi An City Centre, a neighbourhood in Hoi An, and is in a shopping district and near the boardwalk. Tran Family Chapel and Chua Cau are local landmarks, and some of the area's attractions include Reaching Out - Hoa Nhap Handicrafts and Thanh Nam Fishing Village. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting. Guests love the hotel's quiet location.

What's nearby

  • Chuc Thanh Pagoda - 8 min walk
  • Riverside Hoi An - 19 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Diep Dong Nguyen House - 20 min walk
  • Quan Cong Temple - 20 min walk

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 26 min drive

About this property

Hoian Sincerity Hotel & Spa

4-star hotel located in Hoi An City Centre
Consider a stay at Hoian Sincerity Hotel & Spa and take advantage of an airport pick-up service, a poolside bar and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial or reflexology. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and a reception hall
  • Tour/ticket information, barbecues and newspapers in the lobby
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews say great things the overall value, quiet location and first-rate property condition
Room features
All 70 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas and electric kettles


English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AMโ€“10:00 AM: VND 100000 for adults and VND 50000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms


  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service


  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas


  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Reflexology


  • Designated smoking areas
  • Fireplace in reception

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 32-inch LED TV
  • TV channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony


  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties



Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 7 Dec,2022, prices found for a 1-night stay for 2 adults at on 15 Dec,2022 start from S$41.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Checkout is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Hoi An City Centre, this hotel is within a 15-minute walk of Chuc Thanh Pagoda and Phuoc Lam Pagoda. Hoi An Museum and Ba Le Well are also within 1 mile (2 km).

Overall score and ratings



Rating 10 - Excellent. 695 out of 1000 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 256 out of 1000 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 41 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 4 out of 1000 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 4 out of 1000 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities



10/10 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldnโ€™t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesnโ€™t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

8/10 Good

Stayed 3 nights in Jun 2022

6/10 Okay

Liked: Staff & service, room comfort
Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Stayed 4 nights in May 2022

8/10 Good

Mick, Bolton UK
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldnโ€™t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that itโ€™s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places Iโ€™ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Stayed 27 nights in Mar 2020

10/10 Excellent

V, Dehradun
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
Stayed 3 nights in Mar 2020

10/10 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didnโ€™t expect This hotel was very affordable and exceeded our expectations
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area
Stayed 4 nights in Feb 2020

10/10 Excellent

Bryan, San Francisco, CA
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Every staff here was very helpful and friendly. All of them spoke good English. Room and bathroom was very clean. Breakfast was great. Wifi, AC, minibar, all great. Good location close to beach and old town/night market. They also provide free shuttles around town and 2 free water. Also one of the few to have a gym facility and nice swimming pool.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty, they went above and beyond on all services. Highly recommend this hotel. Close to nightlife, food, markets. Room was clean and our customer service rep walked ya through all the amenities Breakfast was great as well
Stayed 2 nights in Feb 2020