Hoian Sincerity Hotel & Spa

4.0 star property
Upscale Hoi An hotel in Cam Chau with fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hoian Sincerity Hotel & Spa

Photo gallery for Hoian Sincerity Hotel & Spa

Exterior
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
Bar (on property)
Interior

Overview of Hoian Sincerity Hotel & Spa

9.4

Exceptional

Highlight
  • Staff & service is scored top 10% in Hoi An by travellers.

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Bar
  • Room service
The price is S$52
Price available on 20/03/2024

Explore the area

No1 Le Dinh Tham, Hoi An, Quang Nam Province
  • Popular LocationTin Tin1 min walk
  • Popular LocationFestival Night1 min walk
  • Popular LocationỐc ngon2 min walk
  • Popular LocationCoffee Thanh2 min walk
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Room options

Deluxe Double Room, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Connecting Rooms, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
2 bedrooms
  • 57 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Family Room, Balcony, Pool View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Junior Double Room, Balcony, City View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Twin Room, Balcony, City View

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Superior Twin Room, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

Superior Double Room, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Balcony

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

About the area

Hoi An

Hoian Sincerity Hotel & Spa is located in Cam Chau, a neighbourhood in Hoi An, and is in a shopping district and near the boardwalk. Hoi An Museum and Museum of History and Culture are cultural highlights, and some of the area's landmarks include Tran Family Chapel and Chua Cau. Reaching Out - Hoa Nhap Handicrafts and Thanh Nam Fishing Village are also worth visiting.

What's nearby

  • Chua Cau - 3 min drive
  • Hoi An Market - 3 min drive
  • Hoi An Night Market - 3 min drive
  • An Bang Beach - 9 min drive
  • Cua Dai Beach - 11 min drive

Getting around

  • Da Nang Station - 26 min drive
  • Da Nang (DAD-Da Nang Intl.) - 44 min drive

Restaurants

  • Golden Light Restaurant - 5 min walk
  • Min Coffee - 3 min walk
  • 9 Grains - 3 min walk
  • Tin Tin - 1 min walk
  • Nang Coffee - 3 min walk

About this property

Hoian Sincerity Hotel & Spa

Upscale hotel located in Cam Chau
At Hoian Sincerity Hotel & Spa, you can look forward to a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage or a facial. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • A 24-hour front desk, tour/ticket information and concierge services
  • Newspapers in the reception, luggage storage and a front desk safe
  • Guest reviews say great things the breakfast, helpful staff and first-rate property condition
Room features
All 70 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas and electric kettles

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Facials
  • Massage

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hoian Sincerity Hotel & Spa?

As of 19 Mar,2024, prices found for a 1-night stay for 2 adults at Hoian Sincerity Hotel & Spa on 20 Mar,2024 start from S$52.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Checkout is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within a 15-minute walk of Chuc Thanh Pagoda and Phuoc Lam Pagoda. Hoi An Museum and Ba Le Well are also within 1 mile (2 km).

Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 4 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

elizabeth

Travelled with partner
Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

8/10 Good

Maria Thi

Travelled with family and small children
Liked: Staff & service, amenities
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Makayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10 Excellent

XUNJIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

10/10 Excellent

Rebeca Lissette, Managua

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10 Excellent

Soumya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!

10/10 Excellent

Siong Guan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.