10/10 Excellent
Eileen
Travelled with family
11 Apr,2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautifully appointed with generous rooms that are comfortable and quiet, excellent TV and comfortable beds. Although it is a decent (5 minute) walk to the old town this is one of its strengths as it is out of the touristy busy area that can be overwhelming. The daily breakfast was exceptional and catered for my daughter and I who cannot eat gluten. The value for money was also great. The best part of our stay were the staff who were so warm and friendly and accommodating. The hotel manager, the bar tender, the reception staff, wait staff and bell men all went out of their way for us checking on us everyday and going beyond to help us. This is easily one of the best hotel experiences that I have come across particularly in terms of their service. Our family would recommend The Son Boutique Hotel and Spa to anyone. The pictures look stunning but it is even more beautiful in real life. If you are looking to genuinely relax in Hoi An this is your place. This is the smallest of details but the water pressure isn’t great when showering but this is nothing to us but I want to be honest. Also in the pool the spa isn’t a hot tub it is just a different section of the pool…again this doesn’t really matter to our family but it’s important to be honest. We do hope to return.
Eileen
Stayed 8 nights in Apr 2023