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Reviews of Lucky 9 Budget Hotel

2.5 out of 5
Lucky 9 Budget Hotel
Mendicor Avenue, Briz District, Tagum

Reviews

5.8
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 5 out of 20 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

imad

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water and there’s actually no water at all
Stayed 1 night in Jan 2024

2/10 Terrible

imad

Stayed 1 night in Jan 2024

8/10 Good

Nigel

Liked: Cleanliness, room comfort
Lucky 9 clean and convenient but internet slow
Stayed 7 nights in Jul 2022

8/10 Good

Nigel

Liked: Property conditions & facilities, room comfort
It was ok for the price
internet tokens did not work so used staff admin codes then ok-room wasn't cleaned every day unless you asked-not always tea , coffee and creamer available or back toilet roll
Stayed 12 nights in Apr 2022

10/10 Excellent

Janleven

Stayed 2 nights in Mar 2022
Response from Jay-ar on 7 Apr,2022
thank you so much

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2022

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice to relax. Needed wifi and it was spotty.
It was average but nice.
Stayed 1 night in Aug 2019
Response from Jay ar on 17 Nov,2019
Thank you very much for addressing your concern we know its not the standard of our Hotel but in assurance we'll enhance and innovate the standard of the hotel to provide a more accurate and relaxing accommodation. Again Thank you very much and were looking forward to assist you here again

2/10 Terrible

F.K Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities
Attitude worker in the hotel!
I stay in hotel twice, but the second time when I checked in one of the worker as housekeeping had gave me a very bad experience and bed attitude, for two days no clean service,when I want to the front office to ask for service the person was there sitting at the lobby and he just give a mean attitude and walk off , the next day in the morning when I saw him had gave me a attitude even I said good morning to him, I don’t feel safe in this hotel when they have worker like this! Not going back or recommend to anyone to stay in hotel. He skipped to clean my room in purpose in first day the next day when I asked for service he just walked off, and other person come to clean my room in the afternoon,
Stayed 5 nights in Jul 2019
Response from Jay ar on 17 Nov,2019
Thank you very much for addressing your concern, we Apologize with that manner. We'll give action on that matter. Thank you very much and were looking forward to assist you here again.

4/10 Poor

F.K Maurice

Disliked: Staff & service
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked a room with a queen bed, but it was only a double. The wifi wasnt working. Other than that it was clean and comfortable.
Stayed 1 night in Jan 2019

6/10 Okay

Pascal, Quebec-Canada

Liked: Staff & service
Disliked: Cleanliness
It's a budget hotel so don't expect too much. Everything was fine: the AC, the shower, TV, the matress was a bit hard but it's ok for one night. The major negative point here is the cleanness of the room. The bed and the sheets were fine but there was dust on the floor in the corners of the room, the mirrors were dirty. The staff was cooperative.
Stayed 1 night in Sep 2018
Response from Samuel John S. Santos on 10 Oct,2018
Thank you very much for addressing your concern we know its not the standard of our Hotel but in assurance we'll enhance and innovate the standard of the hotel to provide a more accurate and relaxing accommodation. Again Thank you very much and were looking forward to assist you here again

10/10 Excellent

wayne

Convenient Comfortable & Friendly Staff
The Lucky 9 hotel is a very nice quiet hotel. The staff is friendly & always available to help in the event you need anything. One of the greatest points about the Lucky 9 is their backup generator. In this part of the Philippines, "brownouts" are a most common occurrence. There is no loss of power at the Lucky 9 as the generator is always ready to go !!
Stayed 1 night in Aug 2018
Response from Samuel John S. Santos on 10 Oct,2018
Thank You Very Much Were Looking Forward to assist you here again

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

jerry, georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water an stick
Terrible no hot water staff not hepful will never stay there again
Stayed 8 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok for the price
Service is really good. Downside is there are ants in the room which can be quite annoying, make sure you don't have any food laying around. I love that the garage is right under the room, very easy access and it's helpful when it's raining. Very close to the Gaisano Mall which has fast food restaurants.
Stayed 7 nights in Aug 2017

8/10 Good

Thomas

Liked: Staff & service, room comfort
Hotel room
Tell room was nice but no hot water in the shower no water pressure in the shower and the shower itself was just hanging on the wall broke the floor was so dirty that when you walked on it barefoot the bottom of your foot was dirty and the power kept going on and off two or three times each night not for very long but every night it did and when they clean the room sometimes they forgot towels so we had to call up and get some brought to us

6/10 Okay

Jim, Seattle

Liked: Staff & service
Nice hotel within walking distance of a mall
Quiet motel within walking distance of a mall and just a short tricycle ride from city hall and many businesses.

2/10 Terrible

Frank, Baden-Württemberg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stundenhotel?
Bezeichnung Hotel ist nicht gerechtfertigt. Zimmer und Toilette bei Anreise nicht gereinigt (schlechter Geruch), auch später kein Zimmerservice. Kein Restaurant. Coffe shop ohne Kaffee-Auswahl. Mitarbeiterin an der Rezeption nahm Mittagsschlaf.
Stayed 3 nights in Dec 2017

8/10 Good

Morten Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort