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Delicious breakfast, the staff is very courteous and nice to deal with, room was clean and tidy, I went down at 6:00am in the morning for some hot water and lemon and the staff obliged, can't ask for more:)
It was me second stay at the hotel and i had the worst experience. Elevators is seldom working and the painters, masons make the place noisy and dirty. There are constant repairs going and staff is noisy and non courteous. Everything in the shower breaking apart, the door handle wont work. The magnetic door key wont work..stay here at your own risk
Harwant
Stayed 5 nights in Jan 2024
Response from suman on 20 Jan,2024
Dear sir, first of all thanx for visit to our property. We wish to inform you that we are a family hotel and we may not allow any local id rooms as we found your partner was having her local id the access to room was dined. We are extremally sorry for in convinced caused.
The hotel is completely rundown. The fixtures are older than 25 years. Even the paint in the room is not proper.
However the staff including the General Manager and the chef and service staff are good
Varun Kumar
Stayed 4 nights in Dec 2023
Response from suman on 20 Jan,2024
Dear sir, thank you for sparing your precious time to share your experience with us. We are pleased to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
Dear sir, thank you for sparing your precious time to share your experience with us. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
6/10 Okay
Rahul
Travelled with family
24 Jun,2023
Liked: Cleanliness, staff & service
Washroom was very old condition and can be better.
Rahul
Stayed 1 night in Jun 2023
Response from suman on 4 Jul,2023
Dear sir, thank you for sparing your precious time to share your experience with us. We are pleased to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
4/10 Poor
Gaurav
17 Feb,2023
Gaurav
Stayed 1 night in Feb 2023
Response from suman on 25 Feb,2023
Dear sir, thank you for sparing your precious time to share your experience with us. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
It was pleasant stay at Nirula's.
Neat and clean place with good food and very good service.
I would love to stay here again.
Preeti
Stayed 1 night in Jan 2023
Response from suman on 11 Jan,2023
Dear sir, thank you for sparing your precious time to share your experience with us. We are pleased to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
8/10 Good
Harwant
15 Nov,2022
Liked: Staff & service
Great location but old structure with old and smelly furniture.
Harwant
Stayed 2 nights in Nov 2022
Response from suman on 29 Dec,2022
Dear sir, thank you for sparing your precious time to share your experience with us. We are pleased to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
8/10 Good
Sanjay
Business traveller
27 Jul,2022
Liked: Cleanliness, staff & service, room comfort
The property is run down, furniture is not good, no good space to store clothes in case you want to stay longer term. Construction during my stay was constant.
The service is good. Breakfast is good (for Indians)
Sanjay
Stayed 4 nights in Jul 2022
Response from kushal on 29 Jul,2022
Dear sir,
sorry for inconvenience caused as lift was under renovation and we have provided an excess to service lift for all our guest. We are really sorry for inconvenience caused
6/10 Okay
Sanjay
Business traveller
22 Jul,2022
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioner did not work or worked poorly. I had to change rooms
Light went out several times during the day and night. Only came back after several minutes.
Furniture is run down in most places in the hotel
Sanjay
Stayed 1 night in Jul 2022
Response from kushal on 26 Jul,2022
Dear sir, we apologise for inconvenience. We are renovating all rooms as almost 70 % of are renovated and mordern. We ensure you new and mordern room next time
The service is awesome along with the nice cozy rooms at the prime location in Noida. I had stayed there for 4 days and I really enjoyed it. Everyone is so polite and well mannered. Happy stay.
Avinash
Stayed 1 night in Mar 2022
Response from kushal on 4 Apr,2022
Dear sir, we thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
Dear Mr. Samad Rafiq,
We thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our hotel, breakfast, location and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
8/10 Good
Yogesh
24 Jul,2021
Yogesh
Stayed 1 night in Jul 2021
Response from suman on 11 Jan,2023
Dear sir, thank you for sparing your precious time to share your experience with us. We are pleased to note that you liked our hotel, location, food and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
Dear guest, We thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our hotel, breakfast and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
The buffet was good..................................
Verified traveller
Stayed 2 nights in Dec 2020
Response from kushal on 26 Dec,2020
Dear sir, we thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our hotel, breakfast and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
Response from Suman, Manager-Operations on 30 Sept,2020
Dear Mr. Dhruv,
Greetings from Nirula's Hotel.
We thank you for your review on this forum. We appreciate the time spent on writing this feedback for us. We assure you of our best services always. We look forward to your patronage Nirula's Hotel N. Warm regards,
I
the hotel location is convenient and supported by good service and excellent breakfast
KISHOR
Stayed 3 nights in Mar 2020
Response from kushal on 26 Dec,2020
Dear KISHOR, we thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our hotel, breakfast and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotel.
hotel with all amenities, drinking water is provided 24x7, spacious rooms and he best part is the complimentary morning buffet..Real good tasty hot food. Staff are well trained and courteous. Proximity to transportation and hotel is in a good location. Stayed for 5 days in January and cleanliness was maintained everyday
Verified traveller
Stayed 5 nights in Jan 2020
Response from Suman on 28 Jan,2020
Dear Guest,
We thank you for sparing your precious time to share your positive feedback. We are glad to note that you liked our Hotel and the service provided by our staff. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotels. Yours sincerely,
Regards,
Suman
Nirulas Hotel.
8/10 Good
BHAVIK
20 Sept,2019
Liked: Room comfort
BHAVIK
Stayed 3 nights in Sep 2019
Response from Regards Suman Manager Nirulas Hotel on 21 Sept,2019
Dear Bhavik,
Greetings From Hotel Nirulas. We thank you for your review. We appreciate the time spent on writing this feedback for us. We assure you of our best services always. We look forward to your patronage Nirulas.
dear sir, We are delighted and thanking you for sparing your precious time for giving us such positive feedback and sharing your experience. We look forward to server you better in your next visit.
Have become very old and dirty food is till good lets hope it becones better
Verified traveller
Stayed 1 night in Apr 2019
Response from suman on 19 Apr,2019
Dear Mr. Anonymous, we would like to extend to you our most sincere apologies for having a negative experience with staying in our Hotel. We look forward to server you better in your next visit.
Replied by Nirula's Hotel (Hotel Manager)
My room was a disaster and should not be offered to anyone, even by 3 star standard. The bathroom should be torn down or close: you could recognize yourself in the mirrow, the toilette seat was not fixed, the flush was broken, the walls looked just horrible, I could go on. Simply not acceptable.
Verified traveller
Stayed 3 nights in Sep 2019
Response from Regards Suman, Nirula;s Hotel on 20 Sept,2019
Dear Mr. Nelson Holzner,
We would like to extend to you our most sincere apologies for having a bad experience with staying in our Hotel.We look forward to server you better in your next visit. Regards Suman