Hotels with smoking rooms in Henan

Excellent service. Proactively reached out prior to arrival to guide us to the parking lot and arranged a cosy and clean room for us upon arrival. Great location with convenience.

Overall a pleasant stay but the local staff should be trained better in terms of service to reflect that of a hotel managed by an international chain. Checked in at 12 am and was greeted by a staff who looked tired and fustrated to be working night hours.

The helpful reception staff Ms Kuai Le went out of her way to help me book a Didi ride and ensured I got onto it. Thank you Ms Kuai Le!

The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.

Hotel front desk was under reno when we were trying to check out at 530am. It took us awhile to find the staff and managed to check out on time. It would be good if we were informed about the Reno before hand.

The hotel is well located. It is next to the walking street and shopping mall. It has 7-11 and Starbucks at the property. However the room is kind of old and really need to be renovated. The most disappointing thing is the washer does not come with a dryer function.

All hotel staff are very courteous and helpful. Ted Young was prompt and efficient in arranging our transport and a very good driver to Kaifeng and also the Shaolin Zen Night Performance at Dengfeng!

Hotel is clean, spacious and well located . Very reasonably price as well.

The staff in the hotel are accommodating and friendly unfortunately, their command of the English language has room for improvement since not all travelers speak Mandarin. Rooms need to be renovated, could see some of the tiles in the bathroom with cracks. It's quiet at night because the hotel is located a distant away from the main road. There isn't a coffee house or restaurant located right in the hotel. For meals, one has to walk to the Crowne Plaza. Same thing with the gym and swimming...