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"Breakfast is super nice!!!"

"Convenient location and friendly staff"

"Location was very good - close to station, restaurants and shops"

"Excellent location, lots of selection at breakfast and clean rooms."

"Excellent hotel, a very family friendly place to stay "

"We were greeted by a super helpful and kind staff and our stay was very relaxed. The location is central and the fact that the hotel allowed us the in and out privilege into the parking garage ( which is part of the JR station shopping complex) was a plus!"

"Great location, parking was easy, staff were very friendly "

"Perfect for short stay! Excellent onsen!"

"Wonderful hotel that’s not too large, not too small, with spacious rooms and a great breakfast spread."

"cleaning, good place, good breakfast, nice service."

"Made to serve breakfast was great. Staff extremely pleasant and English speaking "

"Location, breakfast brunch, and 17th floor public bath"

"Very good for an overnight stay"

"Nice room, nice view, breakfast is good too...."

"VERY CONVENIENT LOCATION"

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Accidentally booked a smoking room, they helped change that at no charge when we got there. The room was massive and the bed was very comfy. Plenty of parking but, they were a little hard to find at first."

"Was a nice hotel. Location good enjoyed my stay"

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Nice"