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"Great place to relax! Clean room, friendly staff, onsen, complimentary morning probiotic drinks, afternoon ice cream and night ramen."

"Staff very courteous and helpful, hot spring bath was lovely. Comfortable stay in a neat town that doesn't break the budget."

"Staff was very helpful."

"The room was spotless, staff was extremely friendly and helpful!"

"The first room smelled like sewage sadly, I reported it and the front staff promptly put me in the new room and it was nice and clean, no issues- I’m suspecting some old pipes maybe? But other than that, I really appreciated their hearty breakfast menu option you can add, they seemed more thoughtfully prepared than what you would expect from breakfast buffet- Staffs are cordial, nice and helpful :)) The big bath area is a very nice addition - I do wish it smelled more like Hinoki and wondered...

"Unfussy hotel, decent food, beautiful views. Lovely onsen, although the property was obviously aged and certain parts had peeling paint. Overall a great stay for the price. "

"Great property and location was also great."

"Clean room, polite staff, convenient location. "

"We arrive late, yer the staff is friendly. Smooth check-in."

"Convenient location. Good facilities "

"Nice place"

"Good hotel, nice staff, convenient place"

"Great staff!"

"Very good service."

"Wonderful hotel where all room are unique and filled with our favorite artists installations everywhere! Food is amazing as well! Vegetarian options are available for breakfast ( Japanese style bento box food) We stayed at Jasper Morrison’s wood box room (fantastic!) and joined free art tour. The stuff is very nice and explained us about behind stories of each art."

"Nice place and people "

"Our stay was great. Checkin was easy just use the machine add your details and get code of the room. Room was good, we had view of Shinkansen and trains. Breakfast was delicious we loved it and again checkout was easy. Cheerful and helpful staff, clean hotel and delicious healthy breakfast. Thank you hotel Sun!!!"

"部屋のシャワー室に髭剃りや歯ブラシが置いてなく、フロントにも夜遅くから朝にかけてはスタッフが居ないので不便だった"

"Yes perfect."

"Staff was very friendly"