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"The hotel requires a full overhaul it is very out dated and matches upto a 2 star hotel rather than a 4/5 that it sells itself as. There is no gym vitually and the jecuuszzi stinks of bleach ..a massage is 100usd ..breakfast is ok but very much is in chaos...evening meal was very tasteless.."

"Very impressed with the hotel. Great location, minutes away from the main square and a lot of business/restaurant around. The room is very clean. It has all the necessary equipment, particularly a space heater, which is very necessary for the cold night. The people work there are super friendly and helpful. I bought some food back to the hotel. They lended me some bowls for eating the food. I had to leave in the morning to catch a bus. They know I won’t have time to eat breakfast, so they prepared me a boxed lunch. I would definitely say the service here is better than majority of hotels I have been to."

"Great location, tired room but comfortable bed. Fine for a short stay "

"El desayuno solo lo ofrecen de 6 a 830 am algo difícil para los que no tienen que madrugar. Ruidos desde las 6 am que imposibilitan dormir. Lo demás bien!"

"This is a traditional hotel, very clean, but hot water was not smoothly regulated. The water was shut down the very next day at 9 AM to fix the hot water issues. Then why I gave it a 5 stars rating? It is because of the staffs. From checking in, they were friendly and smiling, went out of their ways to help us finding our room. I was sick later that day and they asked how I was doing whenever they met me. When the water was shut, they carried two 5 gallons pails with water to our room. The staff made it like home. If we ever come back to Puno, this is where we will stay. "

"Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping."

"Had a lovely stay here. Staff was super kind, helpful and we had everything we could need. For 5sol per person, you can get a simple breakfast served on the 5th floor, there you can also socialize and play board games in your free time."

"Just noisy and no blackout drapes at all."

"Average really. The hotel's main draw is that it's situated within the main square. I asked for laundry service and this was very expensive. 3 t-shirts, a cargo pant, few underwear and a lightweight jacket came to around 12 USD in the end. They even called my room asking for more money because the jacket was cleaned differently apparently. Breakfast was decent. The room looked dated and need of modernization."