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"Furniture is so worn out. And the breakfast was extremely terrible "

"The room was clean and suitable for our needs. The only concern was that the window curtain did not go up."

"Staff at the front desk and restaurant/bar were friendly, efficient, and helpful. Central location and easy access to highways. Appreciate the opportunity to have dinner at the hotel restaurant/bar after a long day of travel and meetings."

"Great Place to rest while traveling in Albany"

"During a family celebration, we recently stayed at Saratoga Casino Hotel, and the staff truly went above and beyond in every possible way. From the moment we arrived, staff made us feel genuinely welcomed. They checked in to ensure everything was perfect and handled every request with kindness. What stood out most was the exceptional cleanliness of the entire hotel including our room. Housekeeping maintained it to a meticulous standard. It was clear that the staff goes beyond routine cleaning—they aim for perfection. Definitely one of the best hotels we have stayed at during our travels. Had a celebratory dinner at Morton's Steakhouse, Exceptional service and atmosphere that elevated the entire experience. Every detail—from the attentive staff to the perfectly cooked dinners—made this one of the best dining experiences. Upon noticing that it was a family celebration they created a personal touch by printing special graduation menus."

"The room looks nice. There were some condition issues. Example chipped marble, some wallpaper, not lining up put the Internet did not work at all constantly bouncing in and out and very limited phone service. Not a good choice if you’re here for work or need to communicate with anybody."

"Enjoyed the French toast, son enjoyed scrambled eggs and waffles. Good hot food. Accommodations were excellent."

"Walls are paper thin - bed is hard - killed a bug on the floor. Close proximity to capital buildings was a plus"

"Floors were dirty. And plumbing was gurgling quite often. Nothing was overflowing, but I was concerned that I might wake up with flooding…..they did give me an extra hour for departure. So that was nice. "