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"This hotel provided excellent services from check in to check out. Staff were friendly and professional. The room was spacious and clean, with a very nice view. The onsen experience was superior as the hotel had different onsen pools for guests to enjoy, and the changing room was also very neat and clean. The buffet dinner and breakfast were great, which offered a wide range of quality food choices. There were also many free-of-charge facilities and services available for guests to enjoy -...

"Perfect relaxing place, free shuttle bus services to train station. Would stay again"

"Close to the train station, parking available at hotel, staff helpful"

"We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola. "

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views. "

"A wonderful experience in a quiet area with exteremeky easy access to shopping, food and the train station. Highly recommend!"

"ユニットバスの換気扇に問題ありです"

"Conveniently located ….restaurants and 7/11 nearby …breakfast ok"

"Nice hotel"

"The Hotel is Directory located at the train station."

"Good breakfast, good location and clean room"

"that’s good"

"We had a room with half board and enjoyed the 24 hr Natural hot spring within the hotel. Free shuttle to the bus station after check out was helpful as it snowed the night before "