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"Very kind staff but room was very tiny"

"Great staff, helped me with the window issue, thank you! The price was good as well"

"Wonderful staff, comfortable beds, delicious breakfast buffet that features local specialities (meibutsu) such as Nikko yuba in the chawan mushi, miso soup, local greens, etc. Property and bathrooms are a bit dated but our room was clean and well-maintained. Had free bottled water in fridge, slippers and bathrobes. Convenient location. Thanks to the helpful staff!"

"Very clean, great staff, great spa!"

"Spacious room, very accommodating and friendly staff. "

"The best lodging experience I’ve ever had in Japan of over 10 years and over 8 cities! Very spacious and full of great amenities "

"good hotel"

"Friendly staff, clean and modern rooms. Breakfast was useful and drip coffee in the room excellent. Will stay again."

"Central location to everything, but is a bit tired and needs some renovation"

"Parking is good."

"We stayed at HOTEL NEWITAYA for 3 nights and had a very enjoyable stay. The location is convenient, with the train station about a 10-minute walk away and bus links just 2 minutes from the hotel. There are plenty of amenities nearby, including FamilyMart, 7-Eleven, and several restaurants, making it easy to find food and essentials. The staff were friendly, helpful, and welcoming throughout our stay. The hotel was very clean and well maintained, and we felt comfortable during our visit....

"Breakfast was fantastic. All staffs were professional and friendly. Hospitality was superior."

"The staff was very friendly."

"Clean room, helpful staff at the front desk. "

"Staff was humble and very kind."

"Great location - 5 min walk from the Tobu Nikko station. Simple but very clean hotel, with everything one may need during the stay. Will absolutely stay at again ! "

"For the price, it was pleasant enough for the night. No frills, but the room was clean and staff are friendly. "

"Great hotel, friendly staff and comfortable room. "