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"Amazing staff and wonderful amenities for a more than reasonable price. Excellent location next to the station with convenient stores and restaurants nearby. There’s also a wonderful free coffee service with an urban view if you have time to kill. Highly recommended, as Wakayama is a hidden gem and worth a visit"

"Tatami mat full of stain, dust on table, coffee machine area and on lamp at sink area. Big spider web at the outdoor near open air bath. Half shelter only at open air bath and shower area, it was raining when we check in that day. Unable to shower or use onsen. Pillar in room are worn off and those outside are rusty. Washing machine have lot of fibre left on the rim, no maintenance. Breakfast and dinner served not authentic Japanese style and food quality were bad. Disappointing and regretted tgat we paid $500 plus for such room. "

"The breakfast was excellent. Very tasty and lots of options"

"Wonderful breakfast "

"Excellent location right on the bus line. Close to Wakayama Station and right across the street from the castle. Pay for a room on the castle side. It is worth it for the beautiful view. The rooms are very spacious, service is excellent, the entire property is well maintained and spotless. Even the self-serve laundry is great!"

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"The property location and views from the hotel rooms are fabulous. Staff are extremely courteous and helpful, even to English-speaking travellers. The building is a bit dated but still very nice. We enjoyed the experience of the set dinners even if we weren't adventurous enough to try every course. Our kids loved sleeping on futons, running around the playground by the beach, and going to the onsens. It's easy to take the public bus around the area and IC cards are now accepted for fare payment, contrary to info on the bus website. "

"In any place I feel staff friendliness and their attention to your needs leaves a lasting impact. As per Marriott’s operating standards. "

"Love the room with the river view and likewise the breakfast area with the same view. Did not like the tiny space provided for hanging clothes. Love that the train station is so close to the hotel. Few minutes to walk there. Plenty of restaurants, really good supermarket."