Reception
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Reviews of Anchorage The Residence

3.5 out of 5
Anchorage The Residence
Road-18, House-14, Sector-04, Dhaka

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

S

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
Avoid this property at cost. The hotel is the least clean, front office staff and room service are awful - avoid! Avoid. I booked a 4 bed appointment for 6 guests. When arrived the front office management allocated me a 3 bed room appartment, 4th room is store room for the hotel. The 4th room was constantly being used by the hotel and staff sleep over.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay every bit
I have done many business travels all over the world and domestically in the USA in my work life so far. I stayed in from 3-star to 5-star hotels. Keep in mind it is not a 5-star or 4-star hotel. But I never felt so comfortable and cared for in any hotel, anywhere, what I felt staying here. The service was above and beyond expectation. Their hospitality was beyond imagination. Every single employee was so caring and courteous. I felt safe and secured. The facility was quite clean. Bed was comfortable. I found a place where I'll stay every time I go to Dhaka, Bangladesh in the future.
Stayed 6 nights in Mar 2019
Response from Jannat on 21 Mar,2019
Thank you so much your amazing review.we will love to see you again.

2/10 Terrible

Tufal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been shut down!
Called the hotel and was told it had been closed down by government. Later heard it had been closed for weeks. They offered an alternative but we turned this down. Not what you want when trying to check in at 23:00! Still not refund from hotel or hotel.com
Stayed 1 night in Jul 2018
Response from Gazi Rabbani on 21 Jan,2019
Hi Sir, We are truly sorry for the trouble that you had to go thru for us. Most of the hotel has been shut down by the local government because of political issues. We have re-opened our hotel again and we would like to refund the money that has been deducted from hotel.com. We would request you to kindly accept our deepest apologies and would highly appreciate if you give us another opportunity to serve you. Whenever you visit Dhaka again, our team would be happy to serve you with our hospitality. Thanking you Team Anchorage

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel closed by local police
I had confirmation for airport arrival transfer from this property. Didn’t show up to pick me up. Looked all over arrival section, no one there. Tried phoning various times but no luck. Their main number had recorder that the number was not a good working number. Their fax number only rang and rang, no one pickup. The other number I had was the mobile for the Reservation/Front Desk Manager, that one just ranged and no answer. Finally decided to take taxi to hotel, when I arrived, the place was all dark & completely closed. There was a security man that advised the hotel had been closed down by local authorities!
Stayed 3 nights in Jun 2018
Response from Gazi Rabbani on 21 Jan,2019
Hi Sir, Sorry for all the trouble that you had to go thru and we deeply apologise. Most of the hotels in residential area has been shut down by the government because of some political issues. Now the problems has been resolved and we have re-opened our hotel again. We would expect you to visit our hotel whenever you are in Dhaka again and give us the opportunity to serve you with our hospitality. Please accept our deepest apologies. Thanking you Team Anchorage

4/10 Poor

John, USA

Disliked: Room comfort
Not Again
Service fair, Room fair to poor. Cold shower. Breakfast poor, Neighborhood scary.
Stayed 1 night in Aug 2017
Response from Gazi Rabbani on 12 Feb,2019
Dear Sir, We have a new management and improved service. We deeply apologise for the inconvenience and we would like to invite you again to our hotel when you visit Dhaka again. We would be grateful if you give us the opportunity to serve you with our hospitality. Thanking you Team Anchorage

10/10 Excellent

Aymn Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Small Hotel
The hotel is in the better neighborhood near the DAC airport area, the hotel is well managed & furnished. Got a whole floor for myself so space & privacy was at best.
Stayed 1 night in Aug 2016
Response from Gazi Rabbani on 12 Feb,2019
Dear Sir, Thank you for your feedback, we hope to see you soon again. Thanking you Team Anchorage

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, good location
Staffs were cordial, well located & budget price... happy stay.

10/10 Excellent

S. K., Kolkata, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Very conveniently located close to the airport. Clean and very helpful staff. Good value for money.

10/10 Excellent

quek

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
The stay is comfortable, the staffs are polite, safe place with a guard on duty, food is good and clean at the restaurant top level compare to outside

6/10 Okay

Subhasish

Liked: Cleanliness, property conditions & facilities, room comfort
Okay hotel , location was difficult
Hotel was okay with a good common space for dining & seating . Location was a problem as it was difficult to locate .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay, I booked this as soon as I walked in my room, knowing that I will not get anything better for the rates in Dhaka, will probably repeat

10/10 Excellent

Al, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Clean Hotel near the Airport
They offer free drop off service to the Airport, rooms are very clean

10/10 Excellent

Linda, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience staying in Dhaka
The staff service is friendly and very helpful. Foods in their restaurants is good task and reasonable price. Airport pick up and dropping service is good, keep it up.

4/10 Poor

Bruce

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

anonymous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and new hotelclose to airport
Hotel is new and we'll maintained and staff provided exceptional service.the hotel is also very very close to airport..under heavy traffic conditions it just took 15 mins to reach the hotel.

8/10 Good

Michael, America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm
The hotel is located in a nondescript residential neighborhood; I preferred it over the central downtown hotel I had been at previously. It is a new (2014) facility and spotlessly clean. There is free airport pickup and dropout. An advertised spa and fitness center is "under construction" but should be ready shortly. Extremely friendly and helpful staff. Breakfast was contintental style instead of buffet due to being in the low season.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Airport-Hotel mit super netten Personal
Vom Check in bis zum Check out hat alles super funktioniert. Die Leute sind wirklich extrem freundlich und kümmern sich um alles. Shuttle zum Flughafen ist im Zimmerpreis mit drin. Wenn man direkt auf der Homepage bucht wesentlich günstiger (25%) als hier - die Kritik trifft eindeutig nur EXPEDIA - fühl mich fast ein wenig abgezockt.

6/10 Okay

chun keung

Disliked: Cleanliness, property conditions & facilities, room comfort
Transportation pick up and drop off is good, but room inside so many mosquitoes

10/10 Excellent

sin joo hiw, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깨끗한시설과 맛있는 음식
공항에서 주택가로 한참들어가서 찾기는 힘들었지만 직원들의 친절함과 안내에 넘 좋았고 늦은시간 음식점과 수퍼를 찾는데 호텔 직원이 인솔해줘서 정말 고마웠습니다 한번도 인상을 찌프린 경우는 없었으며, 이동 차가 오기까지 안내 1층에서 기다리는데 에어컨 서비스및 마주칠때마다 공손한 인사 감명깊었습니다 식당도 아침음식도 깔끔하며 좋았습니다 담번에 방글라데시에 가면 꼭 이호텔에 묵을겁니다.

8/10 Good

Seong Jin, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우타라에서 만족한 호텔
당호텔 스위트에 3일간 무었는데 가격대비 아주 만족했습니ᆢ마스터룸도 넓고, 리빙룸, 기타 짜임새있는 구조로 상당히 만족한 숙박이었습니다. 다만 호텔에서 제공하는 조식이 뷔폐가 아닌 간단한 토스터위주 매일 같은 메뉴라 그부분이 상당히 아쉬었습니다ᆢ암튼 다카 우타라쪽으루 출장 갈시에 다시 한번 찾고 싶은 호텔이었습니다.