Empire Hotel Group, Downstate New York hotels

"When I arrived I received a very friendly greeting and I instantly felt welcomed. This was really great as I arrived late at night. My entire stay the staff was marvelous. The hotel has a really great atmosphere and vibe. I enjoyed my room, it was clean, cozy and warm! It had a microwave, Keurig and fridge. The hotel is also in a really great location. Not far from Penn Station. WiFi was fast and worked really well. I plan to stay here again. I definitely recommend! "

"Very friendly staff and acceptable accomodations. A bit spartan, but the perfect trade-off for the price offered. Good and convenient location."

"Pretty great stay! "

"Amazing place, everyone was so nice and the room were top tier clean "

"Everything was perfect from check in to check out. Great customer service from housekeeping and front desk. I love the fact that restaurants were in the hotel. Best hotel that I have booked for New York!"

"The rooms were clean and comfortable and the front desk staff was so very helpful in getting a car service to and from the airport as well as helping us get around the city. Wonderful stay! Highly recommended!"

"The staff was always around and very helpful."

"It was a little bit lipstick on a pig-ish. Photos look nice but the actual rooms are pretty beat up. However check in and check out was a good experience and staff was very wonderful. "

"Property is good for the price Accessibility to Times Square is great "