Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews of easyHotel Dublin City Centre

3 out of 5
easyHotel Dublin City Centre
28 - 31 Benburb Street, Dublin

Reviews

8.2

Very good

Rating 10 - Excellent. 323 out of 730 reviews" "
Rating 8 - Good. 227 out of 730 reviews" "
Rating 6 - Okay. 95 out of 730 reviews" "
Rating 4 - Poor. 56 out of 730 reviews" "
Rating 2 - Terrible. 29 out of 730 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for what we needed (an affordable place to stay and within walking distance of temple bar). The staff were polite and helpful when checking in and out. There are usb plus right by the bed which are really handy with a small ledge to put your phone. Negative is the lack of storage. There are only 3 hangers on the wall to hang stuff. Would’ve been ideal if there were some drawers or a few extra hooks to store things. Also it was right next to the monorail so was quite noisy at times.
Stayed 2 nights in Apr 2024
Response from Daiane on 1 May,2024
Dear Dani,Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Dublin

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This room is not well thought out. There is no place for a suitcase, there is not place to hang anything in the shower. A shelf or some hooks would be nice. The area around the hotel is filthy. You can walk two blocks in any direction and be in a cleaner nicer part of town. The staff is very helpful and the room is very clean, but that is all you can say.
Stayed 5 nights in Apr 2024
Response from Team easyHotel Dublin City Centre on 1 May,2024
Dear Chris,Thank you for choosing to stay with us and for taking your time to leave us a review.We're glad you found our staff helpful and the room clean. We appreciate your input as we strive to improve.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room.We hope to see you again soon in any one of our locations across Europe.

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Vlad on 29 Apr,2024
Dear Sarah,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Dublin

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Apr 2024
Response from Daiane on 28 Apr,2024
Dear William,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at metro! Staff excellent with helping with taxi etc! Rooms are smaller with less amenities that some westerners may be used to but if you're in Dublin you probably are out and about. Parking is a bit of an issue so we dumped our car after traveling through Ireland and took the public trans or walked. Would re book there without hesitency. It is also a hotel that is concerned about energy and we liked their efforts on that!
Stayed 3 nights in Apr 2024
Response from Daiane on 25 Apr,2024
Dear Ron,Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Dublin

8/10 Good

Tamim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk was very hot
Stayed 2 nights in Apr 2024
Response from Team easyHotel Dublin City Centre on 23 Apr,2024
Dear Tamim,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again soon in one of our hotels.

10/10 Excellent

Williams osita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spot on! Excellent.
Stayed 4 nights in Apr 2024
Response from Daiane on 19 Apr,2024
Dear Williams,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for reaching Heuston Station , twin room booked , ideal for 1 night stay had a late checking & early check out so can’t comment on any thing else, other than that the receptionist was very friendly and helpful
Stayed 1 night in Apr 2024
Response from Team easyHotel Dublin City Centre on 20 Apr,2024
Dear Yvonne,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

8/10 Good

Lucy

Stayed 1 night in Apr 2024
Response from Team easyHotel Dublin on 19 Apr,2024
Dear Lucy,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good location
Stayed 1 night in Apr 2024
Response from Vlad on 15 Apr,2024
Dear Dave,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

6/10 Okay

Franciska

Travelled with family
It was budget friendly and super clean. Miserly in the highest degree,…rooms are so small you barely can walk around. It was claustrophobic. One towel pp. not even a hand towel. Glass door to the bathrooms,….WHY.? News flash, not everyone travels as a couple!
Stayed 1 night in Apr 2024
Response from Team easyHotel Dublin City Centre on 22 Apr,2024
Dear Franciska,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check the website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I know it’s beyond the hotels remit but when I looked out my window on my arrival the street was a mess rubbish scattered everywhere, it was cleaned up the next day
Stayed 2 nights in Apr 2024
Response from Daiane on 13 Apr,2024
Dear Robert,Thank you for choosing to stay with us and for taking your time to leave us a review.We apologize for the rubbish outside the hotel, but unfortunately this is outside our competence and the responsibility of the city council.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area wasn’t well lit and a bit rough around the edges.
Stayed 3 nights in Apr 2024
Response from Vlad on 7 Apr,2024
Dear JonathanThank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

2/10 Terrible

Katarzyna

Stayed 2 nights in Apr 2024
Response from Enrico Galderisi – Hotel Manager on 25 Apr,2024
Dear Katarzyna,Thank you for taking the time out to review your recent experience at our hotel.We strive to deliver a great level of service and positive experiences for all our guests and we are truly sorry that you feel this has not been achieved.To shape future experiences for our guest we would welcome specific feedback so please do not hesitate to contact us.We look forward to hearing from you.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Team easyHotel Dublin City Centre on 4 Apr,2024
Dear Holly,Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.

10/10 Excellent

Bethan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for cheap accommodation in Dublin. Slightly far out but if you don’t mind a short walk to the temple area you’ll be fine
Stayed 2 nights in Mar 2024
Response from Team easyHotel Dublin on 3 Apr,2024
Dear Bethan,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.

6/10 Okay

olga

Travelled with partner
Disliked: Amenities
Really small rooms. One towel. An email the day before was sent; 20 extra charge for clean room, 5 x bag to leave it in the hotel, 20 extra charge to get earlier… etc Even the cheapest hotel they should offer better conditions
Stayed 1 night in Mar 2024
Response from Team easyHotel Dublin City Centre on 3 Apr,2024
Dear Olga,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice.The essential services we offer enable us to fulfil our brand promise to allow our guests to benefit from the best value for money by only paying for the services they wish to use. However, we do understand that some guests require additional services such as luggage storage, daily cleaning or an early/late check out.So as not to impact on the price of the room for guests who choose not to use these services, they are offered at a small additional cost.We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.

10/10 Excellent

Tatiana

Stayed 4 nights in Mar 2024
Response from Team easyHotel Dublin City Centre on 22 Apr,2024
Dear Tatiana,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap And cheerful hotel Within walking distance to most attractions in Dublin, there were some cosmetic bit which haven’t been finished right. But really didn’t effect the stay.
Stayed 1 night in Mar 2024
Response from Daiane on 1 Apr,2024
Dear Lucy,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

6/10 Okay

mark

Disliked: Cleanliness, staff & service, property conditions & facilities
rooms too small
Stayed 3 nights in Mar 2024
Response from Team easyHotel Dublin City Centre on 3 Apr,2024
Dear Mark,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Daiane on 1 Apr,2024
Dear Ali,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Dublin

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vlad on 30 Mar,2024
Dear GregoryThank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Dublin

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Daiane on 30 Mar,2024
Dear Ignacio,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Dublin

4/10 Poor

Megan

Liked: Cleanliness
Basic
Stayed 1 night in Mar 2024
Response from Team easyHotel Dublin City Centre on 26 Mar,2024
Dear Megan,Thank you for choosing to stay with us and for taking your time to leave us a review.Our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room.We hope to see you again soon in any one of our locations across Europe.

10/10 Excellent

Prapasri

Travelled with partner
Cleaned, staff friendly, close to the centre ,
Stayed 2 nights in Mar 2024
Response from Vlad on 20 Mar,2024
Dear PrapasriThank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

4/10 Poor

Harvey

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Enrico Galderisi – Hotel Manager on 21 Mar,2024
Dear Harvey,Thank you very much for taking the time to rate our hotel.We are very sorry that we were not able to give you a great experience in our hotel. As we continuously try to improve our quality and level of service, we would like to know what happened so we can take appropriate action.We would be grateful if you could contact us directly so we can understand what occurred during your stay.Thank you very much for your cooperation and we look forward hearing from you.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2024
Response from easyHotel Dublin on 25 Mar,2024
Dear Troy,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Dublin

8/10 Good

Peter D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but room would have been too small for 2.Thanks
Stayed 2 nights in Mar 2024
Response from Vlad on 14 Mar,2024
Dear Peter,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin City Centre

4/10 Poor

Renaud, Québec

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had a bad experience at this hotel. Our toilet was broken, so we had to change room. While being there, nobody came clean our room during the three days of our trip.
Stayed 3 nights in Mar 2024
Response from Team easyHotel Dublin City Centre on 12 Mar,2024
Dear Renaud,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very sorry to hear that you experienced a technical problem in your room during your stay.We take your satisfaction very seriously and apologize for any inconvenience caused during your stay, despite promptly changing the room.easyHotel’s objective is to become the hotel brand with the lowest carbon footprint in the market, therefore we are reducing our CO2 emissions by removing extra cleaning and frequent linen exchange.Nevertheless, our reception is open 24/7 where you can request free extra towels.When staying more than 4 nights, 1 free cleaning in the middle of your stay is included, and if additional cleaning is required, this is possible against a smallextra charge.

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in this hotel with friends for 3 days/ 2 nights whilst visiting Dublin. The hotel is on the outskirts of the north side of the city and it’s a good 15/20 minute walk to get into the ‘tourist’ areas/ all the sights. Fine for the able, but perhaps not for those with mobility issues. The hotel looks new and fresh and has a basic/ minimalistic feel to it. That said, it is staffed 24/7 with a front desk and we found all the staff to be helpful and welcoming. The rooms are somewhat on the very small side. That said, you get what you pay for, and if you’re using it simply as a base, it’s fine. The main thing being, the rooms are clean and comfortable (and have air conditioning). In all, the hotel was good for the price and I’d happily stay here again for a quick/ cheap trip to Dublin.
Stayed 2 nights in Mar 2024
Response from Vlad on 10 Mar,2024
Dear Nicholas,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin City Centre

4/10 Poor

bradley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Enrico Galderisi – Hotel Manager on 12 Mar,2024
Dear Bradley,Thank you very much for taking the time to rate our hotel.We are very sorry that we were not able to give you a great experience in our hotel. As we continuously try to improve our quality and level of service, we would like to know what happened so we can take appropriate action.We would be grateful if you could contact us directly so we can understand what occurred during your stay.Thank you very much for your cooperation and we look forward hearing from you.

10/10 Excellent

Kate

Travelled with group
Very reasonable price, and easy access to city centre. Worked perfect just for for a couple of nights for my birthday trip to Dublin. Would stay again!
Stayed 2 nights in Feb 2024
Response from Daiane on 7 Mar,2024
Dear Kate,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

10/10 Excellent

Olanike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little understanding but was easily sorted out by d manager they where very nice thank u so much and to d staff will definitely comeback
Stayed 1 night in Mar 2024
Response from easyHotel Dublin on 5 Mar,2024
Dear Olanike,Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Dublin City Centre

2/10 Terrible

Olanike Asubiaro

Disliked: Staff & service
D staff was very rude to me
Stayed 1 night in Mar 2024
Response from Enrico Galderisi HM on 11 Apr,2024
Good day Olanike, sorry to read that as our staff is quite famous on the thousands reviews received for their courtesy.Would you mind to provide a time frame when it happened for me to investigate?Wish you a good day,Kind regards,Enrico GalderisieasyHotel Dublin HM

8/10 Good

Fenja Marie

Stayed 2 nights in Mar 2024
Response from Daiane on 24 Mar,2024
Dear Fenja Marie,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel Dublin

10/10 Excellent

Paula

Stayed 1 night in Mar 2024
Response from Daiane on 23 Mar,2024
Dear Paula,Thank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Dublin

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a bit basic, this property was perfect for a short stay! The room was fairly compact, but comfortable. The staff were very friendly! Would recommend
Stayed 1 night in Feb 2024
Response from Vlad on 2 Mar,2024
Dear Zachary,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin City Centre

6/10 Okay

Philip

Stayed 1 night in Feb 2024
Response from Enrico Galderisi – Hotel Manager on 21 Mar,2024
Dear Philip,Thank you very much for taking the time to rate our hotel.We are very sorry that we were not able to give you a great experience in our hotel. As we continuously try to improve our quality and level of service, we would like to know what happened so we can take appropriate action.We would be grateful if you could contact us directly so we can understand what occurred during your stay.Thank you very much for your cooperation and we look forward hearing from you.

4/10 Poor

Ella Jayne

Tiny room
Stayed 2 nights in Feb 2024
Response from Team easyHotel Dublin City Centre on 1 Mar,2024
Dear Ella,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and reasonable. Evidence of fly tipping and vermin in adjacent street.
Stayed 3 nights in Feb 2024
Response from easyHotel Dublin on 26 Feb,2024
Dear Peter, Thank you for choosing to stay with us and for taking your time to leave us a review. We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us. Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again. Team easyHotel Dublin City Centre

8/10 Good

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and perfect walk-ability. The room was tiny but then all I needed it for was a place to sleep and shower. Everything else was all about Dublin. It was a great launchpad for my weekend.
Stayed 1 night in Feb 2024
Response from Daiane on 25 Feb,2024
Dear Jeremy,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our accommodation and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us. It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin City Centre

10/10 Excellent

Colin

Stayed 2 nights in Feb 2024
Response from Vlad on 20 Mar,2024
Dear Colin,Thank you for choosing to stay with us and for taking your time to leave us a review.We are very happy to receive your feedback about our hotel and we are glad to see that you enjoyed your stay with us.Your comments are of great importance to us as they help us in our efforts to continuously maintain and improve our standards to the level you expect from us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daiane on 25 Feb,2024
Dear Harry,Thank you for choosing to stay with us and for taking your time to leave us a review.We are glad to see that you enjoyed your stay with us.It has been a pleasure welcoming you at easyHotel and we look forward to welcoming you again.Team easyHotel Dublin City Centre

10/10 Excellent

Kugapalan

Stayed 2 nights in Feb 2024
Response from Vlad on 20 Mar,2024
Dear KugapalanThank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Dublin

10/10 Excellent

Sean

Stayed 1 night in Feb 2024
Response from Vlad on 20 Mar,2024
Dear SeanThank you very much for this great score and we are delighted that you had an enjoyable stay with us.We look forward to welcoming you again at easyHotel.Team easyHotel Dublin

8/10 Good

Donna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only issue was that there was no tea or coffee making facility in the rooms. Very snug room but absolutely fine for what we stayed for
Stayed 3 nights in Feb 2024
Response from easyHotel Dublin on 20 Feb,2024
Dear Donna,Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay with us.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Dublin City Centre

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team easyHotel Dublin City Centre on 19 Feb,2024
Dear Mark,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.

10/10 Excellent

Margaret

Liked: Property conditions & facilities
Loved my stay there
Stayed 2 nights in Feb 2024
Response from Team easyHotel Dublin City Centre on 13 Feb,2024
Dear Margaret,Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.

6/10 Okay

Yosef Orel

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are too small
Stayed 2 nights in Feb 2024
Response from Team easyHotel Dublin City Centre on 12 Feb,2024
Dear Yousef,Thank you for choosing to stay with us and for taking your time to leave us a review.We are sorry to hear that your stay was not what you expected from us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check the website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.We hope to see you again soon in any one of our locations across Europe.

4/10 Poor

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room so cramped I couldn't walk around bed but edged sideways. Two hangers on tiny rail with coat hook on end are NOT sufficient for two people for three days - had to live out of bags pushed under bed (nowhere else to put them), hang coats on door handles, etc. Don't believe photo 6 showing hooks on walls - there weren't any in Room 602 - and photo 4 is impossible. Nowhere to dry a wet coat. One hook for two towels in bathroom is OK? Vending machine in foyer means NO kettle or coffee in room so do you want to have to go down six floors to get wake-up drink? And pay 2.20 for privilege. TV "welcome" screen did nothing, on-screen TV guide didn't show anything, few channels worked (totally absent or unwatchable due to poor reception) and no info on current programme (start/end times, synopsis, etc.) Mattress on chipboard base does not make a bed - very hard on hips. Staff friendly & helpful but this hotel is deeply flawed.
Stayed 3 nights in Feb 2024
Response from Team easyHotel Dublin City Centre on 10 Feb,2024
Dear Alan,Thank you for choosing to stay with us and for taking your time to leave us a review.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.In line with our value proposition, we focus all our efforts in providing a comfortable stay to all our guests.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum.We apologize if this has not been made clear to you before you booked your stay with us.We are sorry to hear that the mattress did not meet your expectations. We totally appreciate that mattress comfort can be subjective and to fulfil our brand promise of providing a great nights sleep, our mattresses are procured from several well-known industry standard brands.We hope to see you again soon in any one of our locations across Europe.