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Reviews of Plaza Maria Luisa Suites Inn

2.5 out of 5
Plaza Maria Luisa Suites Inn
Bishop Epifanio B. Surban Street, formerly Legaspi Street, Dumaguete

Reviews

6.2
Rating 10 - Excellent. 5 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 13 out of 40 reviews" "
Rating 4 - Poor. 8 out of 40 reviews" "
Rating 2 - Terrible. 4 out of 40 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

5.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Edilberto, San Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not good the room is very unsafe and dirty and smells bad. I’m so glad my wife and my daughter stayed only for one night.
Stayed 1 night in Jul 2023

10/10 Excellent

Charess Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service 😉
Stayed 1 night in Feb 2022

10/10 Excellent

Omar Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think that the location and the fact that its in the heart of the city was a plus. I didn't like how hard the towels were -- like they were starched excessively
Stayed 1 night in Feb 2022
Response from K on 14 Feb,2022
Thank you and trust that we will strive to improve our towels

6/10 Okay

ian francis

Liked: Staff & service
ok but beware of noisy people
generally it was ok except for a noisy group of people (i don't know if they were staff or guests) who kept talking loudly until midnight.
Stayed 1 night in Jul 2021
Response from PMLSI on 2 Aug,2021
Thank you for staying with us. Keep Safe

2/10 Terrible

Aurelia

Stayed 1 night in Apr 2020

6/10 Okay

Verified traveller

Travelled with partner
Convenient location. Nice decore in rooms. Better ventilation and sound proofing needed. Our stay was affected by renovations, once completed it should improve things.
Stayed 7 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
It's was a good choice for the money. Great location too.
Stayed 1 night in Dec 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, room comfort
visiting
visiting
Stayed 2 nights in Sep 2018

6/10 Okay

Louna, Batroun

Liked: Staff & service, property conditions & facilities
Nice close to the boulevard in the city, good if you need to be near the city shop or for walking in the boulevard or city
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018

4/10 Poor

Patricio, Auckland, NZ

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never go there again
Hotel with cockroaches, unpleasant smell, a lot of noise, very small room, broken accessories, not very clean bathrooms, mattress very old and uncomfortable. Very bad experience
Stayed 3 nights in Apr 2018

6/10 Okay

Dexie

Disliked: Staff & service, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Kinda Decent
Cheap place to stay in but you get what you pay for. Don't expect luxury let alone cleanliness.

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, affordable hotel in the center of Dumaguete
As soon as I arrived at Plaza Maria Luisa Suites, I was greeted by friendly, smiling staff. My check-in was quick and the private room with private bath that I stayed in was clean & comfortable. Wifi also worked well in the room. The front desk was helpful in giving me information about how to get around to the nearby towns. The location is perfect as it’s in the city center, near the Church, the public market & painitan stalls, Rizal Blvd, lots of restaurants, coffee shops or bars, and near jeepney stops. I stayed here for 3 nights and would stay here again when I come back to Dumaguete.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Hans-Peter

Disliked: Property conditions & facilities, room comfort
Bad Hotel
We change the Hotel in the night. Aircon is leaking, water in the room floor, The Manager is useless. Don't book the Hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
COST 26 USD= 1 night....was 1 night TOO MANY
STAY AWAY....OLD..SMELLY AND I LIVE HERE IN DUMAGUETE....1ST TIME I TRIED = WAS MY LAST

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
for over night stay is ok, not good for many nights. Hotel is very old, room is small. For the same price, you could find something better.

4/10 Poor

Leah

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Mark, Cebu

Liked: Cleanliness, staff & service, room comfort
Grea value!!!
Was only in Dumaguette for one night and needed two rooms at the last minute. This hotel was very very cheap, but offered a high standard of service and the rooms were better than what I expected for the money....working wifi, air con, cable tv...all bang in the centre of town and 5 mins walk from the Promenade.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced and dated
This hotel is dated and overpriced in comparison to others in the area. We were disappointed with our room, especially as it was dark with no window. It was clean, however. The walls are paper thin and it was noisy overnight. I wouldn't stay here again.

2/10 Terrible

Laurel, U.S.A.

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures on website are old
The first room this hotel gave me smelled like mold and the floors were all wet. I was moved to another room that was better, but still wasn't great. There seems to be no sound proofing anywhere. I could hear everyone that was in the hall and the room next to mine. The staff would come in each day and empty the trash or sweep the floor but they never cleaned the shower the whole week I was there. Towels and lines were old and had stains and holes. I think there was a gap between the ceiling of my room and the next floor because during the night it sounded like rodents or maybe lizards were trying to come through the ceiling. The staff was friendly and the location was good but the hotel needs a lot of improvements. I would not chose to stay here again.

6/10 Okay

verna, Ronald an Verna from Canada

Liked: Cleanliness, staff & service
very handy location service staff friend and very helpful especially Romy

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Centrally-located. Decent stay.

8/10 Good

Cornelis

Liked: Cleanliness, room comfort

6/10 Okay

Bimby, Quezon City

Liked: Staff & service
Great value hotel.
Stayed here for 5 days in December 2015, our room was window less for it was their cheapest room.

10/10 Excellent

jenus, bayawan

Liked: Staff & service, room comfort
near to church
I'm comfortable to stay this hotel specially near to downtown and the view very peaceful.

2/10 Terrible

Jessica, Sfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Really bad .. Air condition not working on a hot season..

8/10 Good

David, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria Luisa , Recomended
Nice Place, They have great Wifi, Nice large room , good cable but small flat panel TV, Good AC , Hot Shower, Clean room, Good Staff,close to the boardwalk, lots of good eats around, Live music at local locations near by , Friday , Sat Nights.

10/10 Excellent

nestor, zew zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and comfortable
very good

10/10 Excellent

eduardo, dumaguete city

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near to downtown
Our stay in this hotel are fine nice venue and comfortable

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, room comfort
A nice place for a stay
Large room with simple comfort, but importantly the room was very clean and had cupboard, table and chair. Personel outstanding for their friendliness. Ideal location very close to city center and to Rizal Boulevard.

6/10 Okay

Hugh, Sussex U.K

Disliked: Cleanliness
Value for money
Wanted a nice value for money hotel in the center of Dumaguete and this is perfect.

6/10 Okay

Per, Philippines

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
City close
Simple basic overnight accomodation, close to central Dumaguete
Stayed 1 night in Sep 2018

6/10 Okay

KATSUHISA, 日本

立地だけで宿泊の価値あり
窓なしの部屋だったので朝か夜かわかりにくかったが私は特に気になりませんでした。スタッフは口コミ通りいい人達でした。立地は本当にいいです。２４時間営業のマクドナルドとジョリビーが、徒歩１分と徒歩5分のところに２軒ずつあります。２４時間営業のチョーキンもあります。スーパーマーケットのロビンソンも徒歩5分のところにあります。それ以外にも地元のピザレストランありました。入っていないので味はわかりませんが。それ以上にビジネスしたのは海がやはり徒歩5分のところにあり、歩いて行ったらおしゃれなレストランがいくつもありました。ちょっと言い過ぎかも知れないけど、マウイ島のラハイナのような雰囲気を私は感じました。宿泊設備はともかく、立地だけでも、ここに泊まる価値があると思います。

8/10 Good

Rimantas, Vilniaus

Liked: Cleanliness, property conditions & facilities
Geras viesbutis, galetų pateikti nemokamus pusryčius.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, nice stsff
good location, nice stsff, convenient to any place

6/10 Okay

Verified traveller

Liked: Staff & service
Enkelt hotell mitt i stan
Endast en övernattning på vägen, mycket enkelt hotell, vänlig personal

4/10 Poor

Thor Erling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dirty and extremely noisy in the hotel. The noise come from the traffic and also from inside the hotel. I do not recommend this hotel to anyone. Choose other hotel in town.