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Reviews of Florida Park Hotel

3 out of 5
Florida Park Hotel
170 Florida Road Morningside, Durban, KwaZulu-Natal

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 53 reviews" "
Rating 8 - Good. 24 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keloabecwe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Mkhize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were both very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Sanatana

Stayed 1 night in Aug 2023

6/10 Okay

Leonita

Disliked: Room comfort
Stay was not the best.
Was clean, but the drain smell was revolting and it was from the showers in both rooms I booked. Great location only if you are going to club till 2 am otherwise you will not get any sleep.
Stayed 3 nights in Jun 2023

8/10 Good

Julia

Liked: Staff & service, room comfort
There were stains on the sheets, the aircon leaked
Stayed 3 nights in Aug 2021

10/10 Excellent

Imraan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in lively and vibey area
Hotel was clean, neat and best of all well located in the lively Florida Road area with many restaurants, take aways, coffee shops and bars. Really lovely property
Stayed 1 night in Mar 2020
Response from Tarryn on 11 Mar,2020
Many thanks for your review, We look forward to welcoming you back in the near future

8/10 Good

Jacob Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
re location
Good location to go out at night, but very noisy street during early morning
Stayed 2 nights in Feb 2020
Response from Tarryn on 11 Mar,2020
Many thanks for your review, We look forward to welcoming you back in the near future

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
check in
Check in could be improved attitude
Stayed 1 night in Jan 2020
Response from Tarryn on 11 Mar,2020
Many thanks for your review, We look forward to welcoming you back in the near future

8/10 Good

bheki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing expect that it’s surrounding is noisy but the hotel itself it ok
Stayed 2 nights in Jan 2020
Response from Tarryn on 11 Mar,2020
Many thanks for your review, We look forward to welcoming you back in the near future

8/10 Good

Ruschka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Anthony on 14 Jan,2020
Thank you, appreciated

8/10 Good

Godfrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Anthony on 4 Dec,2019
Delighted to see you enjoyed. Thank you

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Anthony on 16 Oct,2019
Wonderful, thank you so much

8/10 Good

Zandile Sanelisiwe

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Anthony on 16 Oct,2019
Glad you enjoyed our hotel. Thank you

2/10 Terrible

Piet

Liked: Staff & service, property conditions & facilities, room comfort
Will never go back
We had to book out at 11:30 as we where unable to sleep because of the noise. It was unbearable even our bed headboard was rattling because of the music going on downstairs.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Max on 14 Aug,2019
Require guests particulars in order to respond.

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 2 nights in May 2019
Response from Nolwazi on 27 May,2019
Hi marvin thank you for the feedback hope to see you soon

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Anthony on 21 May,2019
Thank you, so happy you enjoyed.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from lwazi on 5 May,2019
thank you for choosing to stay with us,hope to see you soon

10/10 Excellent

Phumlani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from lwazi on 4 May,2019
Phumlani Thank you for gracing us with your visit. hope to see you soon

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. The staff was just super
Stayed 3 nights in Apr 2019
Response from lwazi on 4 May,2019
we are honoured on making your stay with us remarkable..Thank you hope to see you soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is bad (surrounded by night clubs )very noisy , smell Fried fish inside rooms . if you book online you will not get customer service.they will tell you they can’t do anything. Bed is clean. I will not recommend. . I will never stay again. Make sure you exchange the money they will give you 1us -12 R . Nice restaurants around it.
Stayed 2 nights in Apr 2019
Response from Anthony on 25 Apr,2019
We have read your feedback and are disappointed that you did not enjoy your stay. Florida road is a night time hot spot. Many people do stay with us for this very reason. Of course that is not suited to everyone, perhaps like your self. We will look into the fried fish smell, it seems that may be form the restaurant downstairs which we are adressing. Again thank you for taking the time to give us feedback.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Anthony on 21 Mar,2019
Thank you Mark, appreciate the feedback and glad you had a great stay.

10/10 Excellent

Yi-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Anthony on 18 Feb,2019
Thank you for the great feedback, we really appreciate

2/10 Terrible

Chilenye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A NIGHT WIHT COCKOACHES IN BED AND JACKETS
I was welcomed by a VERY unprofessional lady at reception. She was chewing chappies and watching video on her phone while "checking" me in. When I queried the details of my booking she showed me her computer screen and told me to read the mail that expedia sent to the lodge. In the room, it took more than fifteen minutes of wasting water before I got hot water. I phoned reception and they sent housekeeping to my room who simply said "wait, hot water is coming". It did come. The water pressure is the worst I have ever experienced in my life. It felt like niddle drops of water when you open the tap. The climax was sleeping with cockroaches and finding one in my jacket. When I showed the same lady at reception the video I had taken on my experience with cockroaches in the room, she grabbed the phone and started yelling for housekeeping. She could not offer a simple apology on the experience. She requested that I wait and speak to housekeeping. Very very distasteful and outrageous experience.
Stayed 1 night in Nov 2018
Response from Anthony on 5 May,2019
Greetings, I realise you posted sometime ago but wished to make contact with you none the less. We have had a change of ownership as well as a new management team. Perhaps you would be kind enough to contact me on anthony@nextgentech.co.za as I would like to correspond with a view to you coming back and see how we are doing now.

6/10 Okay

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but if you based at the back of the hotel your night is disturbed by the continuous discarding of glass bottles in the early hours of the morning
Stayed 3 nights in Oct 2018
Response from Andrew on 9 Nov,2018
Good day Omar, Thank you for your comments, we are looking into this problem at the moment. thank you please call again. Marketing Manager Andrew Jones.

10/10 Excellent

Innocentia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The front desk lady was friendly enough to allow us early check in, the hotel staff are super friendly... shall be going back the soon
Stayed 2 nights in Oct 2018
Response from Andrew Jones. on 24 Oct,2018
Thank you so much Innocentia.i will pass your great review onto our staff, we are so glad you enjoyed staying with us and hope to see you again soon. thank you Andrew Jones Marketing Manager

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My breakfast package was not provided as promised in the package had to spend my money which I didn't budget for my stay
Stayed 3 nights in Sep 2018
Response from Andrew Jones ( Manager ) on 5 Oct,2018
Good day Joshua, We will look into the reason you did not receive your breakfast package. Please come back to the Hotel and we will re reimburse you your money. Sorry for the problem.

10/10 Excellent

LEVASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Andy on 26 Sept,2018
Good day Levasha, Thank you for your reply, we hope you had a great time at our hotel and hope to see you again soon. thank you

8/10 Good

Siyamdumisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Andrew Jones ( Manager ) on 3 Oct,2018
Good day Siyamdumisa, We do hope that you enjoyed your stay at our beautiful hotel. please come and see us again soon.

10/10 Excellent

Taahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Andrew Jones ( Manager ) on 3 Oct,2018
Good day Taahir, Thank you for choosing the Florida Park Hotel, we do hope that you enjoyed your stay with us and hope to see you again soon.

8/10 Good

Tamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Marcelle

Liked: Cleanliness, staff & service, room comfort
Florida Road, a step away from all the action..
If you know the Area and understand what you are getting then you won’t have too many expectations. The room has all the basics, beds and bedding very comfortable. Easy check in and parking in the back of hotel. Hotel entrance is on Florida road between Butcher boys and the Fish restaurant. Understand that if you are going be out on the town for the night this is the perfect spot. Nightlife is on your doorstep. Beware of anyone asking for a lighter for smoke or asking the time or anything like that.. I leave that up to your discretion as in any City You should be street smart. breakfast across the road paid for by hotel was great!
Stayed 1 night in Dec 2017

8/10 Good

Ira

Liked: Cleanliness, property conditions & facilities, room comfort
Overall. Good stay. There for three nights.
Stayed 3 nights in Sep 2017

10/10 Excellent

Tarik Yana, Yadetw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to say and we loved our stay here
Great staff, clean room, great location and over all nice places to stay

8/10 Good

tmphiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Hotel
The stay was good

8/10 Good

Sakhile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Good stay

8/10 Good

May, Lagos

Liked: Cleanliness, room comfort
Get a taste of Durban's chilled vibes & night life
I enjoyed my 5-night stay at this hotel. The front desk staff were friendly enough, our room was cleaned everyday, and the service staff were very cheerful and respectful. I feared a lot of noise due to it's close proximity to bars and clubs, but that wasn't the case at all. Relatively peaceful nights and quiet mornings.

8/10 Good

Thandeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay too short though i didn't experience some of the services, hoping to come back in the future

10/10 Excellent

Gadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Affordable Hotel
The hotel is family friendly, room was big enough for two adults and 2 kids sharing a double sofa bed, the breakfsst though needs to cater for halaal, Muslim clients as well, but furthermore our stay was very pleasant

8/10 Good

Sohini

Liked: Cleanliness, staff & service, room comfort
Great Location and Spacious!
The stay was wonderful with a spacious room that was neat and clean with all necessary amenities. The partnership with Europa for breakfast is really great as there is plenty of variety and good food and beverages. The location could not be beaten (if you're not after a sea view) as it was centrally located and in the hub of restaurants and nightlife.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was for work, so not much time to have fun and enjoy the place.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great stay and staff

4/10 Poor

Cynthia, Decatur, GA

Disliked: Cleanliness, property conditions & facilities, room comfort
It's already been said....
Everyone has already mentioned the noise from the nearby club. I killed roaches; worn towels that need replacing, and the shower had hair from a previous guests and needed a good scrubbing. This establishment could really be a great stay if not for the aforementioned.

6/10 Okay

Verified traveller

Assist with the misunderstanding
We had a huge fight with the hotel manager by the name of John, apparently the agency paid for two people instead of three and we were told to pay R3100 for the third person he is still calling me to say he is sending me an invoice and he wants me to pay. Can someone fix this mess cause he says he is going blacklist my name. I booked for three people not two.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Adeline, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excellent

10/10 Excellent

Flight centre Sa Pty Ltd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort