Find Cat & Dog Friendly Hotels in East Side from S$195

"We had an excellent time at your hotel. While many hotels have nice rooms, good locations, many services, what stands out at this hotel are the employees. Every one of them acted as if we were the only visitors they had at the time of conversation - always going the extra yard to suggest taking an umbrella, stopping by the bar for a glass of wine in the evening, suggesting the best way to get somewhere. I want to especially note Ariana - the front desk manager. She remembered our names two days after our first introduction and was just the most personable person I have ever met in a hotel. I would go back there just because she is there. Thank you for a wonderful weekend in New York!"

"Great location, walkable and convenient to many sights and delicious restaurants. Would definitely recommend."

"Stayed twice this year. Give it a try 👍"

"Excellent customer service at the front desk, and the entire staff was very friendly. They even helped me get a screwdriver to fix my suitcase."

"Great building and the staff were excellent, but outside the building were many construction projects and other temporary work leading to a lot of noise. In the future, hopefully it clears up. "

"Location is best im America. EVERYTHING is right there. Staff is extremely attentive and excellent workers. They found all kind of perks and things to offer us. Truly above and beyond. The property is older; needs renovations to bring it to 22 st century with period details. Our compliments to all employees who made us feel welcome and gave us the VIP treatment."

"It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving."